Lead Phlebotomist

Duly Health and Care; Plainfield, Northern (IL, KY); Hybrid; USD 24,000 - 36,000; Full time

Benefits offered by this job

Healthcare (medical, dental, vision)

401(k) match

Tuition Reimbursement

Life and disability insurance

Volunteer time off

Parental leave

Job summary

Duly Health and Care in Plainfield, IL is seeking a Lead Phlebotomist to oversee patient specimen collection across multiple sites. You will train staff, ensure compliant collection procedures, and support phlebotomy operations in a fast-paced laboratory setting.

This role requires 3 years of phlebotomy experience, certification within 3 months, and strong patient service skills. Expect to work Monday–Friday with occasional weekend coverage and travel across clinical sites within the network.

Qualifications

• High School diploma or equivalent required.
• Phlebotomy certification within 3 months of hire.
• CPR certification and ongoing training preferred.

Responsibilities

• Lead phlebotomy staff and ensure compliant sample collection.
• Manage scheduling, QA monitoring, and patient interactions.
• Perform venipuncture, label specimens, and prep for transport.

Skills

Phlebotomy

Patient communication

HIPAA compliance

Education

High School Diploma or Equivalence

Phlebotomy Certification

CPR Certification

Job description

## Lead PhlebotomistApplylocations: Plainfield, Illinoistime type: Full timeposted on: Posted Todayjob requisition id: JR118720At Duly Health and Care, you are supported to do your best work and make a meaningful impact every day. You will be part of a collaborative, physician-led team that works as one and puts patients at the center of everything we do. With a connected network of providers, care teams, and services across primary and specialty care, surgery centers, imaging, lab, and therapy, you are part of a system designed to deliver high-quality, coordinated care. Together, we create an environment where you can grow, contribute, and help improve the experience and outcomes for every patient we serve. **Benefits:** • Comprehensive medical, dental, and vision benefits that include healthcare navigation assistance. • Access to a mental health benefit at no cost. • Employer provided life and disability insurance. • $5,250 Tuition Reimbursement per year. • Immediate 401(k) match. • 40 hours paid volunteer time off. • A culture committed to community engagement and social impact. • Up to 12 weeks parental leave at 100% pay and a financial benefit for adoption and surrogacy for non-physician team members once eligibility requirements are met.**Position Highlights**:* Full-Time, 40 hours/week* Hours: Monday- Friday; Must be willing to work variable 8 hour shifts in between the hours of 7:00am-6pm. Every Other Saturday Required- 7:00am-1:00pm.* Location: Plainfield, Travel RequiredThe Lead Phlebotomist is responsible for the training, compliance and competency for the collection of patient samples for adult and pediatric patients by vascular access (venipuncture) or capillary collection (finger stick) using aseptic protocols, accurate patient identification and proper labeling procedures.* Responsible for routine visits of collection sites to ensure quality, compliance, and efficiency + Assists with collection during peak volume times as well as determined by operational needs + Initiates investigation for issues and concerns that arise and reports to the appropriate leadership as well as being involved in any education required + Accountable for the first line of communication for Phlebotomy staff in day to day operations that includes but is not limited to scheduling, Quality Assurance monitoring, and clinical staff support + Perform specimen centrifugation, processing, prepping for transportation, storage and retrieval. Produce patient demographic sheet and prepare additional paperwork, labels, etc. to accompany specimens, as necessary + Able to demonstrate and explain appropriate phlebotomy techniques and procedures in order to obtain corporation and assistance for specimen collection + Employs sound decision making and necessary judgment to assess adverse reactions such as dizziness or other distress and notifies the appropriate clinical staff + Preserves patient confidentiality and ensures HIPAA compliance with all patient related duties + Maintains a clean patient/ working environment while meeting the requirements with all OSHA and regulatory agencies with appropriate use and disposal of sharps, medical/biological waste* Performs CLIA waived and some CLIA moderate testing as well as Bone Marrow collection assistance + Responsible for the performance of quality control, calibration, and maintenance of the instrumentation that they are trained on + Ensures the accurate recording of test results to ensure quality reporting within the expected time frame + Communicates any questions, unusual findings or observations to the Lab Manager or Supervisor + Works directly with the physicians for the observation and assistance in the bone marrow specimen collection and preparation of samples for testing* Responsible for ensuring patients receive a quality professional phlebotomy service and a pleasant patient experience at all locations in addition to phone interactions + Assists in the developments, assembly, and implementation of the annual phlebotomy skills and competency assessment for all of DuPage Medical Group + Participates in the educational and training activities and may participate in the performance of routine administrative and non-routine technical functions within their scope + Responsible for interacting with patients professionally and courteously utilizing positive patient experience tools + Monitors phone and voice mail messages, as necessary + Utilize skills to accurately access patient/testing information and communicate effectively with patients and clinical staff + Appropriately maintains inventory of supplies and materials within the department* RL6 investigation and support. + Effectively reports and investigates patient safety incidents, medical errors and potential risks in the facility + Assists with identification and implementation of corrective action where appropriate + Responsible for investigating issues such as turn-around-times with the lab, problems receiving supplies, patient issues and concerns, and will be responsible for forwarding these issues to the correct leadershipLocal travel required 25-50% of the time based on the operational needs within the Laboratory Services Department of DuPage Medical Group with limited notice.**Education*** High School Diploma or equivalence* Phlebotomy Certification required (within three months of hire date, before preferred) + Issued by (Governing Body) - AMT- American Medical Technologist - ASCP – American Society for Clinical Pathology - NCA - National Credentialing Agency - National Health Association (NHA) - National Phlebotomy Association (NPA)**Experience*** 3 years of phlebotomy experience required* Point of Care (CLIA Waived testing) experience preferred* Certification with American Medical Technologist (AMT)* American Society for Clinical Pathology (ASCP)* National Health Association (NHA)* National Phlebotomy Association (NPA)* CPR requiredThe compensation for this role includes a base pay range of $17.65-26.45, with the actual pay determined by factors such as skills, experience, education, certifications, geographic location, and internal equity. Additional compensation may be available through shift differentials, bonuses, and other incentives. Base pay is only a portion of the total rewards package.