Lead Phlebotomist

HCA Healthcare; Gainesville (FL); On-site; USD 45,000 - 70,000; Full time

Benefits offered by this job

Comprehensive benefits

401(k) plan with company match

Tuition assistance

Job summary

HCA Florida North Florida Hospital in Gainesville is seeking a Lead Phlebotomist to coordinate daily phlebotomy operations across inpatient and outpatient settings. This role supports quality and safety standards while ensuring timely specimen collection.

You will supervise staff, ensure specimen integrity, and train new hires under laboratory leadership, promoting exceptional customer service and teamwork. This position is on site in Gainesville, FL.

Qualifications

• Graduation from accredited phlebotomy program or an Associate’s degree in a scientific or health-related field (Preferred).
• One to two years of experience as a phlebotomist, certified medical assistant, or EMT (Required).
• High School Diploma or GED (Required).
• Phlebotomy Certification (Preferred).

Responsibilities

• Performs venipuncture, capillary puncture, blood culture collection, and other specimen collection procedures according to established laboratory standards and regulatory requirements.
• Ensures accurate patient identification, specimen labeling, documentation, processing, and transport to maintain specimen integrity and testing accuracy.
• Assists laboratory leadership with quality assurance initiatives, regulatory compliance activities, audits, and performance improvement projects.
• Assists in monitoring specimen collection worklists, pending collections, and unreceived specimens to ensure timely resolution.
• Demonstrates exceptional customer service and professionalism in all interactions with patients, families, physicians, nursing staff, and colleagues.
• Serves as a resource for laboratory and clinical staff regarding specimen collection requirements, testing protocols, and laboratory procedures.
• Provides daily leadership and operational guidance to phlebotomy staff while fostering a collaborative and supportive work environment.
• Assists with onboarding, orientation, training, competency validation, and ongoing development of new and existing staff.
• Serves as a preceptor, mentor, and subject matter expert for phlebotomists, students, and other laboratory personnel.
• Promotes accountability, teamwork, professionalism, and service excellence among staff members.
• Supports departmental initiatives designed to improve patient satisfaction, operational efficiency, quality outcomes, and employee engagement.
• Encourages adoption of evidence-based practices and continuous process improvement.
• Maintains competency in all required laboratory and phlebotomy functions.

Skills

Customer service

Regulatory compliance

Team leadership

Education

Associate’s degree in a scientific or health-related field

High School Diploma or GED

Job description

• Phlebotomy Certification Preferred

HCA Florida North Florida Hospital 6500 Newberry Road Gainesville, FL 32605

Experience the HCA Healthcare difference where colleagues are trusted, valued members of our healthcare team. Grow your career with an organization committed to delivering respectful, compassionate care, and where the unique and intrinsic worth of each individual is recognized.

Lead Phlebotomist

The Lead Phlebotomist is responsible for coordinating and supporting the daily operations of the phlebotomy department while performing advanced specimen collection services for inpatient, outpatient, emergency, and specialty care populations. This position serves as a clinical resource and role model for phlebotomy staff, ensuring high-quality patient care, regulatory compliance, operational efficiency, and exceptional customer service. Under the direction of laboratory leadership, the Lead Phlebotomist oversees workflow, staffing assignments, training, competency validation, inventory management, and quality initiatives while maintaining proficiency in all phlebotomy functions. The Lead Phlebotomist promotes a culture of safety, accountability, teamwork, and service excellence and assists with implementing departmental policies, procedures, and performance improvement activities.

What you will do in this role:

• Performs venipuncture, capillary puncture, blood culture collection, and other specimen collection procedures according to established laboratory standards and regulatory requirements.
• Ensures accurate patient identification, specimen labeling, documentation, processing, and transport to maintain specimen integrity and testing accuracy.
• Assists laboratory leadership with quality assurance initiatives, regulatory compliance activities, audits, and performance improvement projects.
• Assists in monitoring specimen collection worklists, pending collections, and unreceived specimens to ensure timely resolution.
• Demonstrates exceptional customer service and professionalism in all interactions with patients, families, physicians, nursing staff, and colleagues.
• Serves as a resource for laboratory and clinical staff regarding specimen collection requirements, testing protocols, and laboratory procedures.
• Provides daily leadership and operational guidance to phlebotomy staff while fostering a collaborative and supportive work environment.
• Assists with onboarding, orientation, training, competency validation, and ongoing development of new and existing staff.
• Serves as a preceptor, mentor, and subject matter expert for phlebotomists, students, and other laboratory personnel.
• Promotes accountability, teamwork, professionalism, and service excellence among staff members.
• Supports departmental initiatives designed to improve patient satisfaction, operational efficiency, quality outcomes, and employee engagement.
• Encourages adoption of evidence-based practices and continuous process improvement.
• Maintains competency in all required laboratory and phlebotomy functions.

What Qualifications you will need:

• Graduation from accredited phlebotomy program or an Associate’s degree in a scientific or health-related field. Preferred
• One to two years of experience as a phlebotomist, certified medical assistant, or EMT. Required
• High School Diploma or GED Required
• Phlebotomy Certification Preferred

Benefits

HCA Florida North Florida Hospital, offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:

• Comprehensive benefits for medical, prescription drug, dental, vision, behavioral health and telemedicine services
• Wellbeing support, including free counseling and referral services
• Time away from work programs for paid time off, paid family leave, long- and short-term disability coverage and leaves of absence
• Savings and retirement resources, including a 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service), Employee Stock Purchase Plan, flexible spending accounts, preferred banking partnerships, retirement readiness tools, rollover support and financial wellbeing counseling
• Education support through tuition assistance, student loan assistance, certification support, dependent scholarships and a partnership with Galen College of Nursing
• Additional benefits for fertility and family building, adoption assistance, life insurance, supplemental health protection plans, auto and home insurance, legal counseling, identity theft protection and consumer discounts

Learn More About Employee Benefits

Note: Eligibility for benefits may vary by location.

HCA Healthcare Laboratory Services is a full-service provider of clinical laboratory and anatomic pathology services, providing hospitals, physicians, and clients with timely diagnostic information for patient care. Our infrastructure includes a fully automated esoteric core laboratory in Fort Lauderdale, a histology and microbiology operation in Largo, Florida, and a network of hospital-based rapid-response laboratories present in four HCA Healthcare divisions in Florida. Our core laboratories support more than 250 acute and rehab hospitals, physician practices, surgery centers, and commercial accounts.

HCA Healthcare has been recognized as one of the World’s Most Ethical Companies® by the Ethisphere Institute more than ten times. In recent years, HCA Healthcare spent an estimated $3.7 billion in costs for the delivery of charitable care, uninsured discounts, and other uncompensated expenses.

There is so much good to do in the world and so many different ways to do it."- Dr. Thomas Frist, Sr.

HCA Healthcare Co-Founder

We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.