Lead Pharmacy Technician

Option Care; Charlotte (NC); On-site; USD 38,000 - 63,000; Full time

Benefits offered by this job

Medical, Dental, & Vision Insurance

Paid Time off

401K Retirement Savings Plan with? -

Job summary

Option Care Health is seeking a Lead Pharmacy Technician to assist the Pharmacy Technician Supervisor and lead operations across our infusion pharmacy. You will coordinate medication compounding, patient services, and regulatory compliance to support high-quality infusion care.

Under the direction of a licensed Pharmacist, you will oversee scheduling, process improvements, inventory maintenance, and patient communications while ensuring adherence to state regulations and company policies.

Qualifications

• Customer service experience with internal and external customers.
• Excellent organizational and numerical calculation skills.
• Proficiency with basic email and online forms.

Responsibilities

• Oversee sterile prep and ensure compliance with safety and regulatory standards.
• Create technician schedules and coordinate workflow.
• Analyze operational data to improve efficiency and accuracy.
• Lead inventory management and resolve vendor issues.
• Develop patient inquiry processes and scripts.

Skills

Customer service

Organizational skills

Mathematical calculations

Education

High School Diploma or GED

Job description

Extraordinary Careers. Endless Possibilities. With the nation’s largest home infusion provider, there is no limit to the growth of your career. Option Care Health, Inc. is the largest independent home and alternate site infusion services provider in the United States. With over 8,000 team members including 5,000 clinicians, we work compassionately to elevate standards of care for patients with acute and chronic conditions in all 50 states. Through our clinical leadership, expertise and national scale, Option Care Health is re‑imagining the infusion care experience for patients, customers and team members. Join a company that is taking action to develop an inclusive, respectful, engaging and rewarding culture for all team members. At Option Care Health your voice is heard, your work is valued, and you’re empowered to grow. Cultivating a team with a variety of talents, backgrounds and perspectives makes us stronger, innovative, and more impactful. Our organization requires extraordinary people to provide extraordinary care, so we are investing in a culture that attracts, hires and retains the best and brightest talent in healthcare.

Job Description Summary

Under the direction of a licensed Pharmacist, responsible for assisting the Pharmacy Technician Supervisor with leading the pharmacy technician operations in accordance with Option Care Health policies & procedures, and the state's professional standards & regulations. The Lead Technician is experienced in all aspects of medication compounding, clinical pharmacy, and plays a significant role in the coordination of patient services.

Job Description

Job Responsibilities (listed in order of importance and/or time spent)

Prescription & Equipment Preparation and Processing

• Ensures sterile preparations meet the clinical needs of patients, satisfying quality, safety, and environmental control requirements in all phases of preparation, storage, transportation, and administration in compliance with regulations.
• Coordinates and prioritizes prescription processing.
• Ability to function at an advanced practice level, if allowed per state regulations.

Operational Oversight

• Creates technician schedules
• Analyzes operational data and makes recommendations to improve efficiency and accuracy.
• Assists the supervisor with development of policies and processes.
• Helps ensure training needs are met.

Inventory Maintenance

• Leads all activities related to ensuring accurate inventory levels.
• Resolves vendor/supplier issues.

Patient Support & Experience

• Develops processes & scripts for patient inquiries.

Supervisory Responsibilities

• Does this position have supervisory responsibilities? (i.e. hiring, recommending/approving promotions and pay increases, scheduling, performance reviews, discipline, etc.)
• No - X Yes

Basic Education and/or Experience Requirements

• High School Diploma or GED.
• Minimum of 3 years of pharmacy technician experience.
• Certified Pharmacy Technician required (CPhT).
• Must be licensed and/or registered (if required by state).

Basic Qualifications

• Experience providing customer service to internal and external customers, including meeting quality standards for services, and evaluation of customer satisfaction.
• Able to perform advanced level mathematical calculations.
• Excellent organizational skills.
• Basic email skills, internet explorer (sending, receiving, and organizing communications).
• Basic Internet Explorer skills to include opening a browser, typing in URLs in the correct location, using a search engine, bookmarking a site, navigating using back/forward/stop buttons, and filling out forms online.

Physical Demand Requirements

• Ability to stand for extended periods of time.
• Frequent bending, stooping, reaching.
• Ability to carry at least 30lbs.

Travel Requirements

• None.

Preferred Qualifications & Interests (PQIs)

• Certified Compounding Sterile Preparation Technician (CSPT).
• Previous home health experience.
• May perform other duties as assigned.

Salary and Benefits

Due to state pay transparency laws, the full range for the position is below: Salary to be determined by the applicant's education, experience, knowledge, skills, and abilities, as well as internal equity and alignment with market data. Pay Range is $27.26-$45.45.

Benefits:

• Medical, Dental, & Vision Insurance
• Paid Time off
• Bonding Time Off
• 401K Retirement Savings Plan with Company Match
• HSA Company Match
• Flexible Spending Accounts
• Tuition Reimbursement
• myFlexPay
• Family Support
• Mental Health Services
• Company Paid Life Insurance
• Award/Recognition Programs

Option Care Health subscribes to a policy of equal employment opportunity, making employment available without regard to race, color, religion, national origin, citizenship status according to the Immigration Reform and Control Act of 1986, sex, sexual orientation, gender identity, age, disability, veteran status, or genetic information.

For over 40 years, Option Care Health has provided adult and pediatric patients with an alternative to hospital infusion therapy. With more than 2,900 clinical experts, Option Care Health is able to provide high-quality infusion services for nearly all patients with acute and chronic conditions across the United States, resulting in high quality outcomes at a significantly reduced cost. Option Care Health has more than 70 infusion pharmacies and 100 alternate treatment sites. We are guided by our purpose to provide extraordinary care that changes lives through a comprehensive approach to care along every step of the infusion therapy process including: intake coordination, insurance authorization, resources for financial assistance, education and customized treatments.