Lead Pharmacist – Central Fill & Team Leadership

Kroger Health & Wellness; Cleveland (TN); On-site; USD 120,000 - 150,000; Full time

Job summary

Kroger Health & Wellness in the United States is seeking a licensed pharmacist to oversee dispensing and related processes, lead teams of pharmacists and associates, and ensure HIPAA-compliant handling of patient information. You will contribute to policy updates, training, and cross-functional collaboration with Central Fill.

The role emphasizes leadership, accuracy in dispensing, and strong customer service, with responsibilities across the dispensing workflow, inventory management, and

Qualifications

• Pharmacist license and pharmacy degree required.
• Strong customer service delivery skills and leadership experience.
• Proficiency with Microsoft Office and regulatory knowledge.
• Ability to organize and prioritize multiple tasks.

Responsibilities

• Direct and oversee the dispensing process and maintain related records.
• Assist in troubleshooting and resolving customer/store complaints with proper documentation.
• Help manage inventory and drug file maintenance.
• Participate in updating policies and procedures.
• Communicate issues and suggestions to Central Fill management and system admin.
• Assist in orientation and training of new pharmacists and associates.
• Provide leadership and direction to supervisors and customer service representatives.
• Ensure patient information is handled in a HIPAA compliant manner.
• Supervise and coach direct reports; conduct performance reviews.

Skills

Customer service experience

Leadership experience

Organization & prioritization

Industry knowledge

Microsoft Office

Education

Bachelor's Degree in Pharmacy

Licensed pharmacist

Tools

Microsoft Office

Job description

Kroger Health & Wellness in the United States is seeking a licensed pharmacist to oversee dispensing and related processes, lead teams of pharmacists and associates, and ensure HIPAA-compliant handling of patient information. You will contribute to policy updates, training, and cross-functional collaboration with Central Fill.

The role emphasizes leadership, accuracy in dispensing, and strong customer service, with responsibilities across the dispensing workflow, inventory management, and