Lead Pet Groomer

Wilco; Petaluma (CA); On-site; USD 30,307 - 46,838; Full time

Benefits offered by this job

Profit share

401 (k) retirement plan

Generous employee discount

On-Demand Pay

Tuition Reimbursement

Paid Holidays

Paid Time Off

Employee Referral Program

Marketing support

Competitive hourly rate

Grooming toolkit provided

Employer-sponsored continuing教育

Job summary

Wilco is seeking a Lead Pet Groomer to supervise grooming operations, ensure safe, high-quality services, and mentor grooming team members.

You will lead onboarding, maintain a clean, welcoming shop, and collaborate with the Store Manager on performance and training initiatives. A minimum of 3 years grooming experience and leadership skills are required, with a focus on humane handling of all pets.

Qualifications

• 3 years of professional Pet Grooming experience (required)
• Pet Grooming experience must be highlighted within your resume to be considered for this role
• Must always professionally handle all pets in a safe and humane manner.

Responsibilities

• Provide safe and high-quality bathing and grooming services to customers' pets.
• Excellent customer service, providing the highest level of client and team support.
• Lead the charge to ensure the groom shop is clean, safe, and welcoming for all customers and groomers.
• Participate and contribute to groomer performance management activities with the Store Manager.
• New groomer onboarding and orientation.

Skills

Leadership experience

Grooming experience

Job description

Lead Pet Groomer

Our core values are more than words. We conduct our lives and our business with them in mind.

Responsibilities

• Provide safe and high-quality bathing and grooming services to customers'pets.
• Excellent customer service, providing the highest level of client and team support.
• Lead the charge to ensure the groom shop is clean, safe, and welcoming for all customers and groomers.
• Participate and contribute to groomer performance management activities with the Store Manager.
• New groomer onboarding and orientation.

Qualifications

• Management or leadership experience.
• 3 years of professional Pet Grooming experience (required)
• Pet Grooming experience must be highlighted within your resume to be considered for this role
• Must be willing to provide photos of previous animals groomed.
• Must always professionally handle all pets in a safe and humane manner.

Benefits

• Medical, Dental, Life, and Vision Insurance
• Profit share - up to 3% of your annual earnings!
• 401 (k) retirement plan - up to 6% match
• Generous employee discount
• On-Demand Pay
• Tuition Reimbursement
• Paid Holidays
• Paid Time Off
• Employee Referral Program - Refer a friend and receive up to $500.00 as a Wilco gift card
• Marketing support
• Competitive hourly rate for meetings, vacations, and holidays.
• Modern, state-of-the-art grooming equipment and facilities.
• Grooming toolkit provided.
• Employer-sponsored continuing education.

Compensation

• Hourly rates are determined by experience and productivity.
• Lead Groomers may earn extra pay by training Grooming Technicians, receiving 30% of the trainees' commissions once certified. (Specific criteria must be met)
• Tips from customers are ALL yours to keep.

*Employment is contingent upon the successful completion of a drug screen and criminal background check, consistent with applicable law.

Wilco is an Equal Opportunity Employer. We recognize and encourage the valuable and enriching contribution that people from all backgrounds and experiences bring to our organization. As a values-based cooperative, we believe all individuals should be treated on the basis of merit without prejudice.