Lead Personal Shopper: Customer Experience Champion

Harristeeter; Virginia (MN); On-site; USD 32,000 - 42,000; Full time

Job summary

Harris Teeter is seeking a full-time associate to take excellent care of customers, ensuring a pleasant shopping experience and handling personal shopper duties as needed. The role emphasizes courteous, responsive service and teamwork across the store.

Training will be provided for associates with extensive customer contact, and staff are directed to management for unresolved comments or complaints. The position supports customer loyalty and store profitability through positive public relations.

Qualifications

• Customer service excellence is required.
• Follow through on customer requests and escalate when needed.
• Focus on helping customers and maintaining courteous service.

Responsibilities

• Provide high-quality customer service at all times.
• Assist customers with requests and direct unresolved issues to management.
• Bag groceries and assist with loading orders when needed.

Skills

Customer service

Communication

Job description

Harris Teeter is seeking a full-time associate to take excellent care of customers, ensuring a pleasant shopping experience and handling personal shopper duties as needed. The role emphasizes courteous, responsive service and teamwork across the store.

Training will be provided for associates with extensive customer contact, and staff are directed to management for unresolved comments or complaints. The position supports customer loyalty and store profitability through positive public relations.