Lead Patient Services - Hematology/Oncology Front Desk

Providence Health Plan Group; Fullerton (CA); Hybrid; USD 34,000 - 52,000; Full time

Benefits offered by this job

Health benefits

401(k) with employer matching

Paid time off

Job summary

Providence Health Plan Group in Fullerton, CA is seeking a Patient Services Specialist – Lead Level to provide leadership and operational support to the front-office team. The Lead coordinates shifts, resolves issues, trains staff, and serves as a resource to peers while championing initiatives that align with clinic goals and patient care standards.

Join Providence's workforce of caregivers and benefit from a comprehensive package including health care coverage, a 401(k) plan with employer

Qualifications

• 4 years related experience in medical office or healthcare.
• 3 years Providence employee in related position.

Responsibilities

• Lead front-office team and provide coaching.
• Coordinate shifts and resolve issues.
• Train staff and implement initiatives aligned with clinic goals.
• Support patient care standards.

Skills

Experience in healthcare

Providence experience

Job description

Providence Health Plan Group in Fullerton, CA is seeking a Patient Services Specialist – Lead Level to provide leadership and operational support to the front-office team. The Lead coordinates shifts, resolves issues, trains staff, and serves as a resource to peers while championing initiatives that align with clinic goals and patient care standards.

Join Providence's workforce of caregivers and benefit from a comprehensive package including health care coverage, a 401(k) plan with employer