LEAD PATIENT CARE TECH

Universal Hospital Services Inc.; Washington, Northern (District of Columbia, KY); Hybrid; USD 65,000 - 85,000; Full time

Benefits offered by this job

Loan Forgiveness

Healthcare plans

401K plan

Student loan program

Career development

Job summary

The Psychiatric Institute of Washington, part of Universal Health Services, is seeking a Lead Patient Care Coordinator to guide care for high-risk opioid use and coordinate post-discharge resources in the Washington, DC area.

You will work with a multidisciplinary team to lead peer recovery staff, deliver patient-centered care, and ensure seamless access to continuing treatment and recovery services within our hospital network.

Qualifications

• Current state or national Peer Recovery Specialist certification.
• BLS certification.
• Three or more years experience as a Peer Recovery Specialist.
• Experience working in a healthcare setting.
• Familiar with the principals of Harm Reduction.

Responsibilities

• Engages individually with patients to build rapport, assess needs and readiness for change, provide education on treatment options, and offer ongoing brief interventions until support needs are met.
• Communicates key patient information clearly and professionally with the treatment team, following established channels and documentation standards.
• Facilitates group sessions, providing structured support and completing all required EMR documentation in alignment with hospital policy.
• Supports post-discharge continuity of care, coordinating referrals, conducting warm handoffs, and following up with high-risk clients to keep them connected to treatment and recovery resources.
• Provides administrative and team support, including caseload delegation, new-staff orientation, and departmental coverage as assigned.

Skills

Patient care coordination

Group facilitation

Interdisciplinary teamwork

Tools

EMR systems

Documentation standards

Job description

Responsibilities

The Psychiatric Institute of Washington provides comprehensive behavioral healthcare for children, adolescents, adults, and senior adults suffering from mental health and addictive illnesses. PIW is a 130 bed, short-term, acute care hospital offering inpatient, partial and intensive outpatient hospitalization, as well as specialized treatment programs for chemical dependency. PIW has an excellent reputation as an innovative hospital with caring, dedicated staff, experienced in the delivery of behavioral healthcare. Situated in the safe, historical Tenleytown neighborhood, PIW is one mile from the Tenleytown Metro stop and within walking distance to local cafes and restaurants.

Website: www.pschinstitute.com

The role: The Lead Patient Care Coordinator (LPCC) plays a crucial role in supporting individuals admitted for high-risk opioid use by delivering personalized, compassionate care from admission through aftercare planning. Serving as both a guide and advocate, the LPCC facilitates individual and group sessions to help patients identify their needs, overcome challenges, and build effective recovery plans. Leveraging strong knowledge of community-based resources, they coordinate seamless access to ongoing treatment and support services. As a key member of a multidisciplinary team—including nurses, counselors, therapists, and external partners—the LPCC provides leadership to the peer recovery staff and ensures patients are connected to the continuing-care resources essential to long-term recovery.

Job Duties/Responsibilities

• Engages individually with patients to build rapport, assess needs and readiness for change, provide education on treatment options, and offer ongoing brief interventions until support needs are met.
• Communicates key patient information clearly and professionally with the treatment team, following established channels and documentation standards.
• Facilitates group sessions, providing structured support and completing all required EMR documentation in alignment with hospital policy.
• Supports post-discharge continuity of care, coordinating referrals, conducting warm handoffs, and following up with high-risk clients to keep them connected to treatment and recovery resources.
• Provides administrative and team support, including caseload delegation, new-staff orientation, and departmental coverage as assigned.

Benefit Highlights

• Loan Forgiveness Program.
• Challenging and rewarding work environment
• Competitive Compensation & Generous Paid Time Off
• Excellent Medical, Dental, Vision and Prescription Drug Plans
• 401(K) with company match and discounted stock plan
• SoFi Student Loan Refinancing Program
• Career development opportunities within UHS and its 300+ Subsidiaries!
• More information is available on our Benefits Guest Website: uhsguest.com

About Universal Health Services

One of the nation’s largest and most respected providers of hospital and healthcare services, Universal Health Services, Inc. (UHS) has built an impressive record of achievement and performance. Growing steadily since its inception into an esteemed Fortune 500 corporation, annual revenues during 2025 were $17.4 billion. In 2026, UHS was again recognized as one of Fortune World's Most Admired Companies™ and in 2025, was listed in Forbes ranking of America’s Largest Public Companies.

Headquartered in King of Prussia, PA, UHS has approximately 101,500 employees and continues to grow through its subsidiaries. Operating acute care inpatient facilities, behavioral health inpatient facilities, outpatient facilities and ambulatory care access points, an insurance offering, a physician network and various related services located in 40 U.S. states, Washington, D.C., Puerto Rico and the United Kingdom. For additional information visit www.uhs.com.

From Fortune, ©2025, 2026 Fortune Media IP Limited. All rights reserved. Used under license

Qualifications

Requirements

• Current state or national Peer Recovery Specialist certification
• BLS certification
• Three or more years experience as a Peer Recovery Specialist
• Experience working in a healthcare setting
• Familiar with the principals of Harm Reduction

EEO Statement

All UHS subsidiaries are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates. UHS subsidiaries are equal opportunity employers and as such, openly support and fully commit to recruitment, selection, placement, promotion and compensation of individuals without regard to race, color, religion, age, sex (including pregnancy, gender identity, and sexual orientation), genetic information, national origin, disability status, protected veteran status or any other characteristic protected by federal, state or local laws.