Lead Patient Access Tech - GPPN Registration

Great Plains Health; North Platte (NE); On-site; USD 40,000 - 52,000; Full time

Job summary

Great Plains Health is seeking a Lead Patient Access Tech to join our team in North Platte, Nebraska. This role focuses on accurate patient data entry, pre-registration and registration processes, and collaboration with case management to address insurance issues.

You will also train staff and ensure system-wide data integrity. The position requires a high school diploma and comfort with Hospital Information System and Document Imaging System modules.

Qualifications

• High school diploma or equivalent required, and must be 19 years of age.
• State Required: none
• GPH Required/Preferred: none

Responsibilities

• Analyze patient demographic information to determine areas needing clarification for usefulness to other users.
• Audit documents generated via the Hospital Information System or the Document Imaging System and follow up with staff as needed.
• Work with case management to resolve insurance coverage issues.
• Train and orient new employees; conduct training for existing staff on new techniques or procedures as directed by Supervisor.
• Maintain understanding of Hospital Information System and Document Imaging System modules to pre-register/register patients and update databases reflecting changes in patient status and discharge; achieve at least 96% accuracy after six months.
• Manage downtime procedures and re-initiation of Hospital Information System and Document Imaging System.
• Interpret insurance information and cards.
• Participate in development, implementation and maintenance of software systems.
• Complete patient financial screening to facilitate patient needs and financial reimbursement.
• Participate in staff evaluations.

Education

High school diploma

Tools

Hospital Information System

Document Imaging System

Job description

**Great people. Great careers.

Join the team at Great Plains Health, where you can be a part of something, well, great.**

Job Title:

Lead Patient Access Tech

Cost Center:

GPPN Registration

Job Description:

Essential Functions

1.Ability to analysis patient demographic information to determine areas where information provided may need clarification in order to be useful to other users.

2.Perform audits of documents generated via the Hospital Information System or the Document Imaging System, including analysis of information entered through custom questions. Follows up as necessary with other hospital staff.

3.Works with case management to resolve insurance coverage issues.

4.Trains and orients new employees, conducts training for existing staff on new techniques or procedures as directed by Supervisor.

1. Maintains a thorough understanding of the modules in the Hospital Information System and Document Imaging System in order to pre-register and register patients and well as being able to correct or update database to reflect changes in patient status, patient transfer, newborn admissions, and discharges. After six months of employment, maintains a minimum accuracy rate of at least 96%.


2. Ability to manage downtime procedures and re-initiation of Hospital Information System and Document Imaging System.


3. Ability to interpret insurance information and insurance cards.


4. Participates in the development, implementation and maintenance of software systems.


5. Ability to complete a patient financial screening, to facilitate patient’s needs, and financial reimbursement.


6. Participates in staff evaluations.

Minimum Qualifications

Education

High school diploma or equivalent required and must be 19 years of age.

Credentials

State Required: none

GPH Required/Preferred: none

Work Environment

Shared office setting.
Exposure to noise.
Frequent use of computer, telephone, copier and scanner.

Physical Demands

1.Sit constantly.

2.Stand/walk frequently.

3.Lift floor to waist height 30 pounds occasionally; waist to waist 25 pounds occasionally; waist to overhead 20 pounds occasionally. And carry 10 pounds up to 25 feet occasionally.

4.Reach overhead frequently standing and turn reaching shoulder height while sitting frequently.

5.Fine motor coordination within normal limits for age and gender.

6.Constant computer use.

7.Visual acuity within normal limits.

**Join us. Join great. Join the dynamic team at Great Plains Health and be a part of something truly exceptional. At Great Plains Health, we embody a culture defined by authenticity, integrity, and a genuine commitment to listening to both our patients and each other.

As a member of our team, you’ll experience a supportive environment where collaboration is key, and every voice is valued. We work together seamlessly, leveraging our collective strengths to provide the highest quality care to our community.

Passion drives us forward, propelling us to constantly strive for excellence in everything we do. If you’re seeking a rewarding career in healthcare surrounded by like-minded individuals who share your dedication and enthusiasm, Great Plains Health is the place for you. Come join us and be part of a team that’s making a real difference every day.**