Lead Patient Access Representative

Good Samaritan Society; Northern (KY); Hybrid; USD 26,000 - 40,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Life insurance

401(k) retirement plan

Work/Life balance benefits

Generous time off

Job summary

Sanford Health in Minocqua, WI is seeking a Revenue Cycle professional to serve as a resource for employees, internal departments, and outside customers. You will work with minimal supervision, resolve issues, and help ensure accurate department reporting.

Qualifications include a high school diploma or equivalent (Associate degree preferred), two years of One Chart EMR experience, five years of customer service, and prior healthcare exposure.

Qualifications

• High school diploma or equivalent preferred.
• Associate degree preferred.
• Two years of One Chart or similar electronic medical records (EMR) experience required.
• Five years of customer service experience preferred.
• Previous healthcare experience required.

Responsibilities

• Serve as a resource for employees, internal departments, and outside customers.
• Fill in for department operations and assist in resolving issues.
• Work independently with minimal supervision and maintain accountability.
• Assist with onboarding and mentoring new staff.

Skills

Customer service

EMR experience

Healthcare experience

Education

High school diploma

Associate degree

Tools

One Chart EMR

Job description

Careers With Purpose

Sanford Health, the largest rural health system in the United States, is dedicated to transforming the health care experience and providing access to world-class health care in America’s heartland.

Facility: Marsh Minocqua Ctr
Location: Minocqua, WI
Address: 9576 WI-70, Minocqua, WI 54548, USA
Shift: 8 Hours - Day Shifts
Job Schedule: Full time
Weekly Hours: 40.00
Salary Range: 18.50 - 29.00

Job Summary

Must be able to function as a resource for employees, internal departments, and outside customers. Familiar with all areas of the department and can fill in, answer questions, and assist in resolving issues within the department. Must be able to work independently without much supervision and accept accountability for individual tasks. Excels in customer service skills. Assists with new employee orientation and serves as a mentor. May provide oversight of work tasks and adjust staffing to ensure appropriate coverage due to absences or lack of float coverage. Assists with on-going department education and training. May develop training curriculum and materials to ensure that departmental training needs are met. May facilitate change and ensure adoption of new processes. Demonstrates analytical decision-making, information gathering, presentation, project management, group facilitation and training skills. May assist in managing productivity and department reports.

Qualifications

High school diploma or equivalent preferred. Associate degree preferred.

Two years of One Chart or similar electronic medical records (EMR) experience required. Five years of customer service experience preferred. Previous healthcare experience required.

Benefits

Sanford offers an attractive benefits package for qualifying full-time and part-time employees. Depending on eligibility, a variety of benefits include

• health insurance
• dental insurance
• vision insurance
• life insurance
• a 401(k) retirement plan
• work/life balance benefits
• a generous time off package to maintain a healthy home-work balance

For more information about Total Rewards, visit https://sanfordcareers.com/benefits .

Sanford is an EEO/AA Employer M/F/Disability/Vet. If you are an individual with a disability and would like to request an accommodation for help with your online application, please call 1-877-673-0854 or send an email to [e-mail] .

Sanford has a Drug Free Workplace Policy. An accepted offer will require a drug screen and pre-employment background screening as a condition of employment.

Req Number: R-0272632
Job Function: Revenue Cycle
Featured: No