Lead Paramedic

Global Medical Response; Prescott (AZ); On-site; USD 70,000 - 95,000; Full time

Job summary

Global Medical Response in Prescott, AZ seeks a Paramedic Lead to oversee day-to-day field operations, coordinating between field staff and leadership to ensure timely, high-quality patient care across EMS operations.

You will monitor system status, coach staff on standards, and make time-critical clinical decisions while upholding GMR policies and regulatory requirements.

Qualifications

• Minimum 2 years of Paramedic experience.
• Some leadership experience preferred.
• State Paramedic Certification and valid driver’s license required per credentials.

Responsibilities

• Oversee day-to-day Paramedic operations and support field staff.
• Monitor field activities and coordinate with leadership to optimize call handling.
• Make time-critical medical decisions and ensure adherence to clinical protocols.
• Act as liaison between field staff, management, and facilities while ensuring patient care quality.
• Ensure staff follow GMR policies and safety requirements.
• Maintain thorough records and ensure equipment accountability.

Skills

Leadership

Decision-making

Listening

Communication

Adaptability

Education

High School Diploma

Advanced education preferred

Job description

Check out our careers site benefits page to learn more about our benefit options.

Paramedic Lead

We invite you to join a team of highly skilled emergency medical experts and providers!

Our mission of providing care to the world at a moment's notice is at the heart of everything we do. We are caregivers, first and foremost, and we will be there when you need us.

With more than 38,000 employees, Global Medical Response teams deliver compassionate, quality medical care, primarily in the areas of emergency and patient relocation services around the world. We provide end-to-end medical transportation as well as fire services, integrated healthcare solutions, and disaster response.

Prescott covers the areas of Prescott, Williams and Wickenburg.

Job Summary

The Paramedic Lead is responsible for ensuring smooth day-to-day operations by facilitating communication between field staff and leadership, monitoring system status and making time-critical decisions, reporting daily issues and achievements to leadership, acting as a role model to field employees, and providing coaching opportunities when standards are not upheld.

Essential Functions/Duties

• Perform the required daily functions of a Paramedic Basic and be readily available to assist field personnel.
• Monitor, communicate with, and support field staff in their tasks and objectives.
• Assess each call situation to determine best course of action and make or approve all medical decisions of the unit.
• Act as a liaison between field staff, management, communications centers, healthcare facilities, and patient families.
• Work collaboratively with all allied health and public safety personnel to ensure excellent customer service and the best possible patient care.
• Ensure appropriate system status management goals are being upheld by monitoring system status and engaging directly with the communications center to pre-assign, reassign, and divert crews to provide optimal efficiency during calls.
• Ensure that all in-service units are in a serviceable condition and oversee proper/timely deployment of field staff.
• Monitor building, unit, and operations sites for cleanliness.
• Keep thorough and complete records of all issued equipment and be accountable for its return at the end of employee shifts.
• Assist road crews and supervisory staff with proper Patient Care Report (PCR) transmission.
• Ensure that staff is adhering to GMR protocols and properly resolve/escalate issues to the appropriate personnel.
• Promptly report and escalation any workplace injuries, vehicle incidents, and damage to property or equipment.
• Comply with all company policies and local, state, and federal employment laws while providing patient care according to clinical protocols and safety requirements.
• Perform other duties as assigned.

Qualifications

Experience

• Minimum 2 years of Paramedic experience.
• Some leadership experience preferred.

Education

• High School Diploma or equivalent (GED).
• Some advanced education preferred.

Skills

• Strong leadership and decision-making skills.
• Strong listening and comprehension skills.
• Ability to adapt to quickly evolving situations.
• Effective oral and written communication skills.

Credentials / Licenses

• State Paramedic Certification.
• State Driver's License with driving record in compliance with GMR's Safety & Driving policy (proof required if conditional employment is made).
• Ambulance Driver's License.
• BLS, ACLS, PALS/PEPP, BTLS/PHTLS Certifications.

Preferred Qualifications

Why Choose AMR? AMR is one of Global Medical Response’s (GMR) family of solutions. Our GMR teams deliver compassionate, quality medical care, primarily in the areas of emergency and patient relocation services. View the stories on how our employees provide care to the world at www.AtaMomentsNotice.com.

GMR’s Core Behaviors—keep care at the center, raise your hand, seek to understand, find a way together and be accountable—unite our teams and set us apart in emergency medical services.

Global Medical Response and its family of companies are an Equal Opportunity Employer, which includes supporting veterans and providing reasonable accommodations for individuals with a disability.