Lead Optometric Technician

Rosin Eyecare; Warrensburg (MO); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Health benefits

Employee discounts

Job summary

Rosin Eyecare in Warrensburg, MO, is seeking a full-time team member to support optometric operations and patient care. You will train staff, assist in exams, manage patient records, and provide high-quality service across the workflow from reception to the exam lane.

The role emphasizes leadership, patient satisfaction, and accurate use of exam software and POS systems, with opportunities for professional development and a supportive team environment.

Qualifications

• High School graduate or equivalent.
• 3+ years in a healthcare and/or optical setting.
• Sales and customer service skills with leadership experience.

Responsibilities

• Train and certify new doctor’s office associates.
• Coach on quality of assessment and patient flow.
• Support scheduling and optimize patient exam times.
• Assist with eye exams and manage patient records.
• Provide product knowledge and recommend vision solutions.

Skills

Sales skills

Leadership

Patient service

Communication

Problem solving

Organization

Education

High school diploma

Tools

Exam software

Point-of-sale system

Optometric equipment

Job description

Requisition ID: 941542

Store #: 00T021 Eyecare SpecialtiesWarrensburg

Position: Full-Time

Total Rewards: Benefits/Incentive Information

Eyecare Specialties has provided superior patient care in our community and we are committed to hiring team members who are dedicated to ensuring excellent vision care is provided to every patient. Our practice fosters a work culture which supports teamwork and builds upon the skills and talents of our employees. We value individuals of integrity who are positive, dependable, and flexible in their work. In return we provide a positive and supportive work culture, offer tremendous incentive opportunities, and support professional development.

Our Practice strives to improve quality of life for our patients each day by providing the finest in eye care, expert optical professionals, and an inviting environment. We provide a wide range of vision care services including full-scope optometric patient care, ocular disease management, routine comprehensive eye exams, refractive services, Vision Therapy, and more. Our Optometrists utilize their knowledge, efficiency, and the most modern technology to provide the best vision for everyone.

Our Practice is a part of TeamVision, a Management Service Organization within EssilorLuxottica, a global leader in the design, manufacturing, and distribution of ophthalmic lenses, frames, and sunglasses. Together, we provide operational excellence to eyecare professionals with an aim to be the leading eye care provider in our community.

Job Description

GENERAL FUNCTION

Partner with the Managing Doctor (OD) to ensure all patients receive the highest quality Optometric care. Ensure all patients receive the highest quality Optometric care while receiving an eye exam. Provide an unsurpassed patient experience by seamlessly linking the doctor and other primary care functions together.

Major Duties & Responsibilities

• Responsible for training/certifying all newly hired doctor’s office associates
• Observe and coach on quality of assessment
• Provide scheduling feedback to the Practice Manager to aid achieving patient’s exam times and maintain patient flow with minimal delays
• Aid opticians by demonstrating product knowledge and recommending vision solutions that meet lifestyle needs
• Utilize clinical and product knowledge, provide coaching and guidance to patients on care and handling of contact lenses.
• Assist with patient care and eye exams, and manage patient records and support patient flow throughout the exam
• Perform various tests to aid the optometrist with vision exams including but not limited to visual acuity measurements, depth and color perception test, and retinal imaging
• Perform tests to aid the optometrist in accurate diagnosis and treatment for the patient
• Attentive to details; review prescriptions and/or patient information carefully; identify special needs; consult with Optometrists, Optician or Practice Manager when necessary
• Identify situations involving dissatisfied patients and act quickly for resolution
• Perform work accurately and thoroughly despite time pressure and patient volume
• Handle and file all patient records in an organized and efficient manner in accordance with practice standards and HIPAA
• Support contact lens exams and orders, including but not limited to contact lens care, trial inventory and patient orders
• Effectively utilize appointment book/scheduling procedures and computer operation/ procedures
• Operate the point-of-sale system, inputting patient information with accuracy and attention to detail. Create and tender sales transactions, by following operational processes and standards
• Maintain safe working environment for all team members and patients
• Support compliance of visual merchandising in the exam lanes, assesment room and contact lens area
• Perform all pre-exam testing with accuracy and attention to detail; take initiative to explain all measurements and answer any questions the patient may have
• Responsible for maintenance and disinfection of equipment; provide clinical support to the Optometrist as needed
• Perform other duties as assigned

Basic Qualifications

• High School graduate or equivalent
• 3+ years of experience in a healthcare and/or optical setting
• Sales skills
• Leadership; coaching skills
• Patient/customer service skills; strong interpersonal skills
• Strong communicator and listener
• Problem solving ability
• Organizational skills and attention to detail
• Strong interpersonal skills
• Ability to assess priorities, address multiple tasks and deadlines in fast-paced environment
• Ability to use exam software, point-of-sale technology and optometric equipment
• Ability to work autonomously
• Knowledge of office environment
• Strong basic math skills

Preferred Qualifications

• Two years supervisory experience
• Demonstrated good ophthalmic lens product knowledge
• Experience in healthcare
• Optometric technician certification

Pay Range: - 22.55

Employee pay is determined by multiple factors, including geography, experience, qualifications, skills and local minimum wage requirements. In addition, you may also be offered a competitive bonus and/or commission plan, which complements a first-class total rewards package.

Benefits may include health care, retirement savings, paid time off/vacation, and various employee discounts.

• health care
• retirement savings
• paid time off/vacation
• various employee discounts

EssilorLuxottica complies with all applicable laws related to the application and hiring process. If you would like to provide feedback regarding an active job posting, or if you are an individual with a disability who would like to request a reasonable accommodation, please call the EssilorLuxottica SpeakUp Hotline at 844-303-0229 (be sure to provide your name, job id number, and contact information so that we may follow up in a timely manner) or email [e-mail]

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, gender, national origin, social origin, social condition, being perceived as a victim of domestic violence, sexual aggression or stalking, religion, age, disability, sexual orientation, gender identity or expression, citizenship, ancestry, veteran or military status, marital status, pregnancy (including unlawful discrimination on the basis of a legally protected pregnancy or maternity leave), genetic information or any other characteristics protected by law. Native Americans in the US receive preference in accordance with Tribal Law.