Lead, Operations (35594)

Monogram Foods; Haverhill (MA); On-site; USD 28,000 - 41,000; Full time

Job summary

Monogram Foods is seeking an Inventory Control professional to oversee movements, validate 3PL and production consumption, and coordinate cycle counts across shifts. The role emphasizes accuracy, training, and process improvements in a fast-paced warehouse environment.

The candidate will work with warehouse leaders to maintain inventory integrity, support safety initiatives, and drive cost-control measures while supporting production schedules and 3PL interactions.

Qualifications

• High School diploma or equivalent required.
• Associate or Bachelor's degree in Logistics, Business, Supply Chain Management or related field preferred; forklift certification is a plus.
• Two+ years of experience in shipping/receiving in a warehouse environment preferred.
• Strong communication and problem-solving abilities and ethics.

Responsibilities

• Maintain accurate inventory through cycle counts and cross-shift reconciliation.
• Train and develop support staff on system processes and scan gun usage.
• Validate 3PL inventory against D365 weekly for accuracy between systems.
• Assist in yearly physical inventories at production plants and 3PLs.
• Prepare reports and information data for management review.
• Ensure all warehouse operations are performed safely and on time.

Skills

Analytical Skills

Integrity

Computer Skills

Adaptability

Bilingual

Education

High School Diploma or equivalent

Associate or Bachelor's degree in Logistics, Business, Supply Chain Management

OSHA forklift certification (preferred)

Tools

WMS (Warehouse Management Systems)

Handheld scanners

Job description

Position Overview

Ensure all inventory movements and transactions are made properly and on time by working with Inventory Control Clerks, Warehouse Supervisors, and Warehouse Associates. Trains and develops support staff on system processes and scan gun uses. Validates 3PL inventory against D365 inventory on a weekly basis to ensure accuracy between systems. Validates Production consumption quantities as requested daily working with Gatekeepers. Responsible for all cycle count activities and ensures daily/weekly cycle counts are processed on time and accurately between all shifts and all storage locations. Responsible for assisting and executing yearly physical inventories at production plants and 3PLs.

Essential Duties And Responsibilities

• Performs all work in a safe manner; remains constantly aware of continuous improvement for safety-related opportunities.
• Oversee activities of other Inventory Control personnel on all shifts.
• Cross trains all employees in all functions for greater efficiency.
• Ensure all warehouse floor operations are performed timely and accurately.
• Resolve administrative problems and inquiries with the proper parties in a timely manner.
• Work with the Warehouse Manager, Material Control Manager, and Inventory Control Leads to maintain an accurate inventory.
• Research paperwork/system errors to better train staff.
• Handle requests for information and data using the office employees.
• Facilitates department training with the management team.
• Work with all Departmental needs i.e., translations, orientations, walk-throughs, create binders for T&D, work with Excel and PowerPoint to create presentations, and assist with HR administrative functions.
• Validates department for compliance with established policies and objectives of the company and contributions in attaining objectives.
• Assists in developing and carrying out department goals, objectives, and systems.
• Assists in reviewing and maintaining crewing levels and optimizing to meet or surpass Monogram cost targets.
• Suggest ways to control labor and supply costs as well as improve processes.
• Prepare written responses to routine inquiries.
• Prepare agendas for meetings and prepare schedules.

Education And Experience

The Ideal Candidate will have the Following Qualifications

• Education: High School Diploma or equivalent is required.
• Preferred Education: Associate or bachelor's degree in Logistics, Business, Supply Chain Management, or a related field. OSHA-approved forklift certification is also preferred.
• Preferred Experience: Two or more years of experience of working in both shipping and receiving in a warehouse environment.
• Ability to establish trust and credibility with employees.
• Ability to influence and promote change on all levels of the organization.
• Sound technical skills, logical ability, and strong problem analysis and resolution skills with a strong operational focus.
• Ability to demonstrate discretion and business ethics.
• Ability to communicate with management and customers.
• Should be goal oriented, confident, outgoing, and able to work well under pressure and succeed within a competitive environment.

Competencies And Skills

• Analytical Skills: Ability to analyze, visualize, and solve both complex and routine problems, and make sound, logical decisions.
• Integrity: Demonstrates honesty and adherence to strong moral and ethical principles.
• Computer Skills: Proficient in general PC usage, including Microsoft Word and Excel; experience with Warehouse Management Systems (WMS) and handheld scanning devices preferred.
• Adaptability: Ability to understand, accept, and embrace change to support ongoing departmental development and improvement.
• Preferably Bilingual but not required.

Physical Demands

• The physical requirements listed in this section include, but are not limited, to the motor/physical abilities and skills required of position in order to successfully undertake the essential duties and responsibilities of this position. In accordance with the Americans with Disabilities Act (ADA), reasonable accommodations may be made to empower individuals with disabilities to undertake the essential duties and responsibilities of the position.
• While performing the duties of this job, the employee is regularly required to stand; walk; use hands to handle, or feel objects, tools, or controls; reach with hands and arms.
• The employee must regularly lift and/or move up to 20 pounds and occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, and ability to adjust focus.
• This role will require extended hours based on production needs, including work to be performed after regular business hours and on weekends.
• Employees must be at least 18 years of age to be eligible for employment at Monogram Foods.

Work Environment

Work Environment and Personal Protective Equipment:

• Stand on concrete.
• Ambient temperatures.
• Work alone.

Personal Protective Equipment

• Safety shoes as needed.
• Insulated gloves as needed.
• Safety knives as needed.