Lead Office Assistant-Premier OB/GYN

Luminis Health; Bowie (MD); On-site; USD 26,000 - 32,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Retirement Plan with employer match

Paid Time Off

Tuition Assistance

Employee Referral Bonus

Paid Holidays

Disability/Life/AD&D

Wellness Programs

Employee Assistance Programs

Job summary

Luminis Health is seeking a detail-oriented medical office clerk to provide essential administrative support. You will greet patients, register them in the system, perform EPIC scanning/abstracting, and obtain records from multiple sites.

You will also coordinate referrals, verify insurance, and handle end-of-day close procedures to ensure accurate patient information and secure records. The role requires a high school diploma or GED and at least two years of medical office clerical experience,

Qualifications

• Two years of clerical experience in a medical office setting.
• High school diploma or GED required; accredited training preferred.

Responsibilities

• Greet and register patients into the practice management system.
• Perform EPIC scanning and abstracting duties.
• Obtain patient records from various offices and hospitals.
• Scan information into patient charts after records are obtained.
• Fax pathology reports and IP notes; send records to specialists as needed.
• Answer calls, schedule appointments, and manage messages.
• Coordinate patient referrals and insurance verifications.
• Handle end-of-day close duties and secure patient information.
• Coordinate maintenance of office equipment.

Skills

Clerical experience

Office administration

Medical office

Phone etiquette

Education

High School Diploma or GED

Training program completion preferred

Tools

EPIC

Job description

Position Objective

Provides leadership to office assistants by: scheduling work; providing training to staff, including orientation of new staff, and cross training of staff; assisting leadership with feedback for staff performance evaluations; providing counseling to staff and recommending appropriate disciplinary action to leadership; and reviewing the work of staff.

Essential Job Duties

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions

• Greets and accurately registers patients into the practice management system.
• Performs EPIC scanning and abstracting duties.
• Obtains patient records from various offices and hospitals as needed.
• Once patient records are obtained, scans information into patient charts.
• Faxes pathology reports and Op notes to referring and primary care physicians accordingly. Faxes patient records to specialists’ offices as needed.
• Answers and screens office calls, makes patient appointments, takes messages and redirects calls as appropriate.
• Schedules patient appointments to other specialists. Schedules patients for outside studies for vascular and other studies as needed.
• Communicates with insurance companies and other medical offices to obtain referrals and verifications of coverage.
• Handles end of day/close duties (deposits, secures money, bank bags, Patient Survey IPAD, and secures patient files/information).
• Coordinates office equipment maintenance.

Educational/Experience Requirements

• High school diploma or GED required or documentation of graduation from an accredited training program preferred.
• Two years of clerical experience in a medical office setting.

Required License/Certifications

• None

Working Conditions, Equipment, Physical Demands

There is a reasonable expectation that employees in this position will not be exposed to blood-borne pathogens.

Physical Demands -

Light work. Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently, and/or a negligible amount of force constantly to move objects. If the use of arm and/or leg controls requires exertion of forces greater than that for sedentary work and the worker sits most of the time, the job is rated for light work.

The physical demands and work environment that have been described are representative of those an employee encounters while performing the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions in accordance with the Americans with Disabilities Act.

The above job description is an overview of the functions and requirements for this position. This document is not intended to be an exhaustive list encompassing every duty and requirement of this position; your supervisor may assign other duties as deemed necessary.

Pay Range

$19—$23.83 USD

Luminis Health Benefits Overview

• Medical, Dental, and Vision Insurance
• Retirement Plan (with employer match for employees who work more than 1000 hours in a calendar year)
• Paid Time Off
• Tuition Assistance Benefits
• Employee Referral Bonus Program
• Paid Holidays, Disability, and Life/AD&D for full-time employees
• Wellness Programs
• Employee Assistance Programs and more
• Benefit offerings based on employment status