Lead New Equipment Project Manager

Otis Elevator Co.; Chicago (IL); On-site; USD 138,000 - 191,000; Full time

Benefits offered by this job

401(k) with company match

Paid vacation

Paid holidays

Life insurance

Disability coverage

Tuition reimbursement

Performance bonus opportunities

Job summary

Otis Elevator Company in Chicago seeks a Lead Project Manager to direct a New Equipment project management team. You will drive efficiency, profit, and customer satisfaction while upholding installation processes and coordinating with multiple stakeholders.

You will oversee project loading, monitor performance metrics, and guide teams through contract activities from award to installation completion. Strong leadership and communication are essential.

Qualifications

• Bachelor's degree preferred; high school diploma required or equivalent.
• 5+ years of experience working with field-level associates and managing projects.
• Strong project management experience with leadership in a fast-paced environment.
• Excellent written and verbal communication with internal and external stakeholders.
• Must be able to travel up to 20%.

Responsibilities

• Lead a team of New Equipment project managers to drive efficiency, cost containment and customer satisfaction.
• Promote a customer-centric culture and ensure first-class service.
• Ensure adherence to installation processes and timely deliverables; support SIP meetings.
• Review projects, triage workloads, and assign loading across the team.
• Monitor metrics and develop action plans with general managers.
• Oversee contract activities from award through completion and review documents for scope alignment.
• Communicate with consultants, contractors, owners, building managers, architects, designers, and regulators.
• Collaborate with sales, superintendents and leadership to ensure project success.
• Conduct site visits and attend customer meetings as needed.

Skills

Project management

Leadership

Communication

Time management

Microsoft Excel

Microsoft Project

Team collaboration

Travel readiness

Education

Bachelor's degree

High school diploma

Tools

Microsoft Excel

Microsoft Project

Job description

Location

OT519: CHC - Chicago, IL 651 W. Washington Blvd, Chicago, IL, 60661 USA

Date Posted

2026-10-22

Country

United States of America

Location

OT519: CHC - Chicago, IL 651 W. Washington Blvd, Chicago, IL, 60661 USA

Would you like to join a truly international, talent driven company that values Safety, Ethics, Quality, Innovation and Employee Opportunity?

Otis Elevator Company is searching for a highly motivated Lead Project Manager to provide direction, support, and leadership to a team of New Equipment project managers.

On a typical day you will

• Lead a team of New Equipment project managers and focus on driving efficiency, cost containment, and customer satisfaction.
• Influence and promote a customer centric culture amongst the PM team to ensure First in Class customer service.
• Ensure adherence to the New Equipment Sales Installation Processes and verify timely execution of deliverables, and work with general managers to drive the weekly SIP meetings.
• Review awarded projects, triage, and distribute amongst team to ensure proper project loading.
• Monitor project metrics for respective group, and work with general managers to develop action plans as needed.
• Oversight of contract activities from the project award stage to completion of the elevator and escalator installation and/or related equipment and provide a progress review of projects to ensure that contract documents are consistent with the required scope of the project.
• Communicate directly with multiple representatives of the consultants, general contractors, owners, building managers, architects and designers, also State and Local authorities and regulatory agencies concerning project design, preparations, and scheduling of installation for the equipment.
• Collaborate with the internal sales staff, New Equipment superintendents and senior leadership to ensure a successful project from both the financial and customer perspectives.
• Conduct job site visits and attend customer meetings as needed.
• Oversee customary construction process duties that include managing billing, consultant and contractors’ payments, processing RFI’s and optimizing change order opportunities, as well as maximizing project cash coverage.
• Ensure kick off meetings and target hours are assigned prior to start of the project.
• Provide on-going training, development, and leadership to the New Equipment project management team.
• Consult with the regional New Equipment operational leaders, superintendents, mechanics and adjusters regarding problems encountered with product performance.

What you will need to be successful

• High school diploma or equivalent required; bachelor’s degree preferred
• Management experience required, industry management experience a plus
• 5+ years of experience working with field-level associates and managing projects
• Strong project management experience required
• Ability to thrive in a fast-paced, team-oriented environment
• Excellent written and verbal communication skills with internal and external stakeholders
• Self-motivated with the ability to manage multiple direct reports and concurrent priorities
• Strong technical proficiency with Microsoft tools; Excel and Project required
• Proven leadership skills with strong organizational, time management, and goal-oriented focus
• Knowledge of and commitment to enforcing company EH&S policies and procedures
• 5+ years of elevator industry experience or leadership in construction/modernization projects preferred
• Ability to travel up to 20%

Additional Comments

Given the nature of the position, applicants must have authorization to work in the U.S. now and in the future without sponsorship.

What we offer

• We offer a 401(k) plan with a generous company match and an automatic retirement contribution for your future financial security from day one of your employment, you and your eligible dependents will receive comprehensive medical, prescription drug, dental, and vision coverage.
• Enjoy three weeks of paid vacation, along with paid company holidays
• We provide paid sick leave, employee assistance, and wellness incentive programs to support your well‑being.
• Life insurance and disability coverage to protect you and your family.
• Voluntary benefits, including options for legal, pet, home, and auto insurance.
• We offer generous birth/adoption and parental leave benefits, as well as adoption assistance, to support growing families.
• Pursue your educational goals with our tuition reimbursement program.
• Recognize and be recognized! We celebrate service anniversaries and offer spot performance bonus opportunities to show our appreciation.

The salary range for this role is $138,000 - $190,500. We may ultimately pay more or less than the posted range, and the range may change in the future. Pay within the salary range will be based on several factors including, but not limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, and business or organizational needs.

If you live in a city, chances are we will give you a lift or play a role in keeping you moving every day.

Otis is the world’s leading elevator and escalator manufacturing, installation, and service company. We move 2.4 billion people every day and maintain approximately 2.4 million customer units worldwide, the industry's largest Service portfolio.

You may recognize our products in some of the world’s most famous landmarks including the Eiffel Tower, Empire State Building, Burj Khalifa and the Petronas Twin Towers! We are 72,000 people strong, including engineers, digital technology experts, sales, and functional specialists, as well as factory and field technicians, all committed to meeting the diverse needs of our customers and passengers in more than 200 countries and territories worldwide. We are proud to be a diverse, global team with a proven legacy of innovation that continues to be the bedrock of a fast-moving, high-performance company.

When you join Otis, you become part of an innovative global industry leader with a resilient business model. You’ll belong to a diverse, trusted, and caring community where your contributions, and the skills and capabilities you’ll gain working alongside the best and brightest, keep us connected and on the cutting edge.

We provide opportunities, training, and resources, that build leadership and capabilities in Sales, Field, Engineering and Major Projects and our Employee Scholar Program is a notable point of pride, through which Otis sponsors colleagues to pursue degrees or certification programs.

Today, our focus more than ever is on people. As a global, people-powered company, we put people – passengers, customers, and colleagues – at the center of everything we do. We are guided by our values that we call our Three Absolutes – prioritizing Safety, Ethics, Quality in all that we do. If you would like to learn more about environmental, social and governance (ESG) at Otis click here.

Become a part of the Otis team and help us #Buildwhatsnext!

Otis is An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age, or any other protected class according to applicable law. To request an accommodation in completing an employment application due to a special need or a disability, please contact us at [e-mail].

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