Lead Medical Lab Scientist

700 Baystate Noble Hospital; United States; On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Tuition assistance

CEUs

Professional development

Career growth

Retirement plan

Onsite parking

Shift differential

Job summary

Baystate Noble Hospital is seeking a Lead Medical Lab Scientist for the Baystate Health Laboratory in Westfield, MA. This role oversees centralized send-out testing, develops procedures, maintains LIS, and collaborates with management to ensure CAP compliance and quality across tests.

The candidate will lead daily operations, coordinate staff, monitor QA metrics, and drive process improvements while ensuring timely and accurate test results in a fast-paced clinical environment.

Qualifications

• Associates degree MLT through the ASCP Blood bank experience preferred.
• MT(NCA) certification is valued.

Responsibilities

• Verifies specimen integrity and proper labeling; alerts for critical results.
• Ensures procedures follow written protocols and maintains QA/QC.
• Maintains LIS for send-out testing and document control.
• Leads and trains staff; supports CAP compliance for send-out tests.
• Oversees instrument maintenance logs and QA metrics.
• Communicates issues with recommended resolutions to management.
• Participates in departmental committees and CPT processes.

Skills

Blood bank experience

ASCP MLT certification

Education

Bachelor's or AS with MT(NCA) certification

Job description

Lead Medical Lab Scientist

Baystate Health Careers Department: Laboratory Location: Baystate Noble Hospital in Westfield, Massachusetts.

Job Type: 40 hour Shift: Day

Make an Impact with Baystate Health Baystate Health is seeking a Medical Lab Scientist to join our laboratory at Baystate Noble in Westfield, Massachusetts. Our laboratory provides essential diagnostic testing that supports patient care across the organization, working closely with physicians, nurses and other healthcare professionals to deliver quality care.

Schedule Details

Job Type: Full time- Shift: Days Hours: 40

Schedule: 1st Weekend Requirement: Rotating coverage as needed

Benefits That Support You

• Competitive Pay & Benefits: Medical, dental, and vision coverage, including local Health New England plans.
• Tuition & Training: Tuition assistance, CEUs, and professional development opportunities.
• Career Growth: Clinical advancement, leadership development, and internal career opportunities.
• Regional Opportunities: Career options across Baystate Health hospitals, practices, and services throughout western Massachusetts.
• Retirement: Retirement savings and employer match.
• Paid Time Off: Generous PTO for eligible employees.
• Additional Benefits: Onsite parking and shift differential available.

About Baystate Health

Baystate Health is an integrated healthcare system serving patients and communities throughout western Massachusetts. Our network includes Baystate Medical Center, Baystate Children's Hospital, Baystate Noble Hospital, Baystate Franklin Medical Center, Baystate Wing Hospital, Baystate Medical Practices, and Baystate Home Health & Hospice. Whether you provide direct patient care, clinical services, or operational support, your work at Baystate Health helps improve the health of the communities we serve.

Required Skills

Associates degree MLT through the ASCP Blood bank experience preferred

Summary

Possesses and utilizes high level technical knowledge and skill regarding understanding the principles and techniques of laboratory medicine including clinical significance of tests. Takes charge of Centralized Send Out Laboratory which includes oversight of daily operations, procedure development and maintenance, LIS maintenance and staff. Develops schedules and work assignments. Reviews instrument maintenance logs and quality assurance metrics. Gathers QA data, creates Patient Safety Reports and performs root cause analysis when indicated. Working with manager and medical director initiates requests for additions to Department of Pathology test menu. Initiates change control process for new and changes to send out tests. Has major role in assuring CAP compliance with regard to send out tests.

Job Responsibilities

1. Verifies appropriateness of specimens, accurately labels and identifies specimens. Alerts appropriate health care provider(s) regarding critical results. Ensures results are reported within established Turnaround Times. Prioritizes work and maintains high level of productivity in section. Takes appropriate action regarding issues that may affect quality of results and/or Turnaround Time.
2. Ensures that procedures are performed according to written protocols. Prepares and maintains procedures for section. Responsible for quality control and quality assurance activities for section. Ensures that results meet established departmental standards for accuracy. Demonstrates ability to manage own work assignments in addition to supervision of others. Maintains LIS for send out tests. Initiates change control process for new and changes to send out tests. Initiates requests for new send out tests and sends to manager for analysis.
3. Ensures that results are reported within established Turnaround Times. Prioritizes work and maintains high level of productivity in section. Takes appropriate action regarding issues that may affect quality of results and/or Turnaround Time.
4. Incumbent demonstrates outstanding technical, interpretive and evaluation skills. Serves as a resource to identify and solve problems. Takes a leadership role in defining and addressing problems. Routinely communicates issues with suggested resolutions/or resolution to manager.
5. Demonstrates excellent communication, teamwork and customer service skills. Oversees documentation of work performed, quality control, corrective actions for errors and instrument failures. Courteous and helpful in all interactions with patients, visitors, co-workers and health care providers.
6. Orients and trains new employees and teaches students when appropriate. Participates in departmental committees as assigned.
7. Responsible for developing, maintaining and updating procedures.
8. Has integral role in CAP inspection preparation by participating in checklist review, interpretation of standards, implementing corrective action, and applicable proficiency testing.
9. Maintains awareness of and follows all corporate and BHS Pathology compliance policies and procedures.
10. Observes and promotes the BHS organizational standards of behavior.

Required Work Experience

• BA or BS degree in laboratory science or the incumbent may possess an AS degree with MLT certification followed with MT(NCA) certification
• Must achieve 12 EUS per year
• Five years minimum total experience which must be current and relevant

Preferred Work Experience

None Listed

Skills and Competencies

1. High level of relevant expertise
2. Position requires excellent verbal communication, significant computer skills and ability to interface with a broad spectrum of health care professionals in a collaborative manner

Pay ranges and Compensation

Note: The compensation range(s) in the table below represent the base salaries for all positions at a given grade across the health system. Typically, a new hire can expect a starting salary somewhere in the lower part of the range. Actual salaries may vary by position and will be determined based on the candidate’s relevant experience. No employee will be paid below the minimum of the range. Pay ranges are listed as hourly for non-exempt employees and based on assumed full time commitment for exempt employees. Minimum - Midpoint - Maximum $39.93 - $45.90 - $54.29

Equal Opportunity Employer

Baystate Health is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, national origin, ancestry, age, genetic information, disability, or protected veteran status.

About Baystate Health (Expanded)

Baystate Health (BH) is one of New England's leading and largest integrated health care organizations, serving a population of nearly one million people throughout western New England. With roots dating back to the founding of Springfield City Hospital in 1873, Baystate Health has been providing high-quality and compassionate health care in western Massachusetts for more than 145 years. With more than 12,000 employees, a medical staff of nearly 3,100 physicians, and a net patient service revenue of more than $1.4 billion, the ever-growing health system includes five Massachusetts hospitals and the Baystate Mary Lane Outpatient Center in Ware: Baystate Medical Center in Springfield Baystate Children's Hospital (located at Baystate Medical Center) Baystate Franklin Medical Center in Greenfield Baystate Wing Hospital in Palmer Baystate Noble Hospital in Westfield