Lead Medical Assistant - Family Medicine

Providence Health and Services; Los Angeles (CA); On-site; USD 40,000 - 61,000; Full time

Job summary

Providence Health and Services is seeking a Lead Medical Assistant (MA IV) in the Los Angeles area. The role supervises ambassadors, quality champions, and preceptors while performing complex MA duties across multiple specialties.

The candidate will be capable of handling all MA levels (I-IV) and will support licensed practitioners in delivering compassionate patient care. Qualified candidates will have 3+ years of clinical medical assisting experience, strong customer service skills, and within

Qualifications

• Graduate of an accredited school with hands-on training in a clinical setting for medical assistants.
• Registered Medical Assistant apprenticeship program experience.
• Two years of medical training in the United States Armed Forces.
• Within 30 days of hire: BLS - American Heart Association.
• 3 years medical assisting experience in a clinic setting.
• 3 years experience providing high level of customer service in a fast-paced environment.
• 6 months in a PSJH clinic within last 3 years, or 18 months as Lead MA in a clinical setting.

Skills

Customer service

Clinical support

Education

Accredited Medical Assistant program

Registered Medical Assistant apprenticeship

Two years of medical training in US Armed Forces

National Provider BLS - American Heart Association

National Medical Assistant Certification

Job description

Description

The Lead Medical Assistant (MA IV) works under the delegation of a licensed practitioner to perform duties as directed to assist in providing patient care to assigned patients. A Lead Medical Assistant (MA IV) is capable of performing all aspects of the Associate MA (MA I) and Medical Assistant (MA II) and Senior MA (MA III) roles. Additionally, the Lead Medical Assistant (MA IV) serves in a leader role or is highly skilled and trained in multiple complex specialty areas and oversees ambassadors, change agents, quality champions, and preceptors within the clinic.

Ages of Patients Served: Birth and above

Providence caregivers are not simply valued - they're invaluable. Join our team at Providence Medical Foundation and thrive in our culture of patient-focused, whole-person care built on understanding, commitment, and mutual respect. Your voice matters here, because we know that to inspire and retain the best people, we must empower them.

Required Qualifications

• Coursework/Training Graduate of an accredited school that includes hands on training in a clinical setting for medical assistants Or
• Coursework/Training Graduate of a registered medical assistant apprenticeship program Or
• Coursework/Training Has completed two years of medical training in the United States Armed Forces Or
• Within 30 days of hire: National Provider BLS - American Heart Association
• 3 years Medical assisting experience in clinic setting.
• 3 years Experience providing a high level of customer service in a fast paced environment, including handling confidential data with discretion.
• 6 months Working experience in a PSJH clinic within the last 3 years, OR 18 months experience in a Lead MA role in a clinical setting in lieu of.

Preferred Qualifications

• Upon hire: National Medical Assistant Certification

Why Join Providence?

Our best-in-class benefits are uniquely designed to support you and your family in staying well, growing professionally, and achieving financial security. We take care of you, so you can focus on delivering our Mission of caring for everyone, especially the most vulnerable in our communities.

About Providence

At Providence, our strength lies in Our Promise of "Know me, care for me, ease my way." Working at our family of organizations means that regardless of your role, we'll walk alongside you in your career, supporting you so you can support others. We provide best-in-class benefits and we foster an inclusive workplace where diversity is valued, and everyone is essential, heard and respected. Together, our 120,000 caregivers (all employees) serve in over 50 hospitals, over 1,000 clinics and a full range of health and social services across Alaska, California, Montana, New Mexico, Oregon, Texas and Washington. As a comprehensive health care organization, we are serving more people, advancing best practices and continuing our more than 100-year tradition of serving the poor and vulnerable.

Posted are the minimum and the maximum wage rates on the wage range for this position. The successful candidate's placement on the wage range for this position will be determined based upon relevant job experience and other applicable factors. These amounts are the base pay range; additional compensation may be available for this role, such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities.

Providence offers a comprehensive benefits package including a retirement 401(k) Savings Plan with employer matching, health care benefits (medical, dental, vision), life insurance, disability insurance, time off benefits (paid parental leave, vacations, holidays, health issues), voluntary benefits, well-being resources and much more. Learn more at providence.jobs/benefits.

Applicants in the Unincorporated County of Los Angeles: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Unincorporated Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.

About the Team

Providence Clinical Network (PCN) is a service line within Providence serving patients across seven states with quality, compassionate, coordinated care. Collectively, our medical groups and affiliate practices are the third largest group in the country with over 11,000 providers, 900 clinics and 30,000 caregivers.

PCN is comprised of Providence Medical Group in Alaska, Washington, Montana and Oregon; Swedish Medical Group in Washington's greater Puget Sound area, Pacific Medical Centers in western Washington; Kadlec in southeast Washington; Providence's St. John's Medical Foundation in Southern California; Providence Medical Institute in Southern California; Providence Facey Medical Foundation in Southern California; Providence Medical Foundation in Northern and Southern California; and Covenant Medical Group and Covenant Health Partners in west Texas and eastern New Mexico.

Providence is proud to be an Equal Opportunity Employer. We are committed to the principle that every workforce member has the right to work in surroundings that are free from all forms of unlawful discrimination and harassment on the basis of race, color, gender, disability, veteran, military status, religion, age, creed, national origin, sexual identity or expression, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law. We believe diversity makes us stronger, so we are dedicated to shaping an inclusive workforce, learning from each other, and creating equal opportunities for advancement.

Address

CA Diamond Bar 253 South Diamond Bar Blvd

Work Location

St Jude Heritage Medical Grp-Diamond Bar

Workplace Type

On-site

Pay Range

$28.93 - $44.27

The amounts listed are the base pay range; additional compensation may be available for this role, such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities.