Lead Medical Assistant

26 Health,Inc; Orlando (FL); On-site; USD 33,000 - 36,000; Full time

Job summary

26 Health,Inc. seeks a Lead Medical Assistant in Orlando, FL. This role oversees other medical assistants and delivers direct patient care while supporting providers and patients through a range of care-management tasks.

The position requires CMA/RMA (or equivalent) certification, BLS/CPR, phlebotomy experience, and strong communication and organizational skills. The role reports to Clinical Manager and is full-time, hourly with HIPAA compliance emphasis.

Qualifications

• High School Diploma or equivalent required.
• Degree in medical assisting or related field is a plus.
• Certified Medical Assistant (CMA) or Registered Medical Assistant (RMA) preferred.
• BLS/CPR certification.
• Phlebotomy experience is required.
• Possess or can master Microsoft Office Platforms, E-Clinical Works Electronic Medical Record.
• Strong written and verbal communications skills.
• Excellent organizational skills and attention to detail.
• Work as a self-starter and proactive in dealing with challenges.

Responsibilities

• Coordinates and supervises activities of medical assistant staff.
• Providing direct patient care, including taking vital signs, administering injections, and assisting with minor surgeries.
• Scheduling and coordinating patient appointments.
• Maintaining patient records and ensuring HIPAA compliance.
• Training and mentoring new medical assistants.
• Assisting physicians and nurses during examinations and procedures.
• Ordering medical supplies and equipment.
• Communicates changes to MA schedules with Clinical Manager.
• Handling patient inquiries and complaints.
• Ensuring safety and cleanliness standards in the facility.
• Interviews patients and documents basic medical history in electronic records.
• Gathers information for medication reconciliation.
• Performs laboratory services and basic tests as needed.
• Performs billing and coding for patient insurance.
• Supports STI/ PrEP testing per protocols and coordinates offsite testing locations.
• Coordinates prior authorization and pharmacy support.

Skills

Communication skills

Organizational skills

Microsoft Office

E-Clinical Works EMR

Self-starter

Education

High School Diploma or equivalent

Degree in medical assisting or related field

Certified Medical Assistant (CMA) or Registered Medical Assistant (RMA) preferred

Tools

Microsoft Office

E-Clinical Works EMR

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Lead Medical Assistant

Full Time Clerical Orlando, FL, US

5 days ago Requisition ID: 1246

Lead Medical Assistant

Job title:

Lead Medical Assistant

Status:

Regular, Full-time

Reports to:

Clinical Manager

Pay Range:

$24-$26

Department:

Medical

Pay Type:

Hourly

Level:

Non-manager

Revised:

1/15/26

Job purpose

The Lead Medical Assistant is responsible for overseeing other medical assistants to ensure efficient operation of the medical office while providing direct patient care. The Lead Medical Assistant supports medical providers and patients through a variety of tasks related to patient care management, organization and communication. The goal is to complete all activities accurately, and with high quality and in a timely manner .

Duties and responsibilities

• Coordinatesand supervises activities of medical assistant staff
• Providing direct patient care, including taking vital signs, administering injections, andassistingwith minor surgeries
• Scheduling and coordinating patient appointments
• Maintaining patient records and ensuring compliance with HIPAA regulations
• Training and mentoring new medical assistants
• Assistingphysicians and nurses during examinations and procedures
• Ordering medical supplies and equipment
• Communicates changes to MA schedules with Clinical Manager
• Handling patient inquiries and complaints
• Ensuring adherence to safety and cleanliness standards in the facility
• Interviews patients anddocumentbasic medical history in electronic records.
• Gathers information for medication reconciliation.
• Conducts laboratory services, testing of specimens as needed.
• Performing administrative tasks, such as billing and coding for patient insurance
• Performs STI/ PrEP testing per protocols , b oth inside the office and at offsite testing locations ; includes maintenance of supplies and related reporting requirements.
• Assistsin coordination of prior authorization and other pharmacy support.
• Utilizesanddemonstratessensitivecommunicationstyles, to ensure patientsare fully informed and consent totreatment.
• Ensuresawarenessofsourcesof support andguidanceand provide information in a acceptable format to all patients, recognizing and difficulties and referring where appropriate .
• Ensuresinquires on thephoneand in person andgather information for provide to facilitate patient care.
• Producesaccurate,contemporaneous, and complete records of patientconsultation,consistentwithlegislation, policies, and procedures.
• Delivers care according to professional standard guidelines andevidence-basedcare.
• Uses astructuredframework to manage, review andidentifylearning from patient complaints, clinicalincidents, and near-miss events.
• Understand and applies legal issues that support the identification of vulnerable andabusedchildren and adults and beaware of statutory child/vulnerable patients health procedures and local guidance.
• Works with practice management toensurethe whole team have skills andknowledgeregardingdomestic violence, vulnerable adults, substanceabuseandaddictivebehaviors,
• Provides guidance and supportto ensure appropriate referral if required .
• Establishesandmaintainsa concierge-levelcustomerservicerelationshipwith all patients and community partners.
• Applies infectioncontrol measures within the practiceper local andnationalguidelines.
• Prepareslaboratory specimens andperformsbasic laboratory tests as needed.
• Performsother duties ad needed or assigned.

Qualifications/Knowledge/Skills/Experience

• High School Diploma or equivalent required.
• Degree in medical assisting or related field is a plus
• Certified Medical Assistant (CMA) or Registered Medical Assistant (RMA) preferred
• BLS/CPR certification
• Phlebotomy experience isrequired.
• Possess or can master Microsoft Office Platforms, E-Clinical Works Electronic Medical Record.
• Strong written and verbalcommunicationsskills .
• Excellent organizational skills and attention to detail.
• Work as a self-starter and under little direction on tasks provided by leaders. Be forward thinking on tasks and proactive in dealing/managing challenges and/or obstacles.

Working conditions

• Prolonged periods standing, walking, and/or sitting at a desk and working on a computer may berequired. Work may berequiredin various environments as needed by project/activity, including travel to offsite testing locations.

Physical requirements

• May require the occasional ability to lift up to 10 pounds.