Lead Massage Therapist & Wellness Team Lead

Trapp Family Lodge; Stowe (VT); On-site; USD 48,000 - 64,000; Full time

Job summary

Trapp Family Lodge is seeking a Lead Massage Therapist to provide high-quality, therapeutic massage services to our guests and to lead a small team of therapists. This management role includes recruiting, hiring, and training staff, while maintaining a professional, guest-centered environment throughout the spa operations.

You will oversee scheduling, bookings, and policy enforcement, and collaborate with the front desk to ensure a smooth guest experience.

Qualifications

• Completion of an accredited massage therapy program/Certified/Registered

Responsibilities

• Provide therapeutic and healing massage services to guests
• Recruit, hire, conduct and interview new massage therapists
• Provide orientation and facilitate trainings for massage therapists
• Maintain positive work environment by facilitating solution-oriented discussions for therapist’s concerns
• Oversee massage bookings / collaborate with FC desk attendant to rectify all errors on Square Up
• Forecast hiring needs and the need for additional shifts according to season
• Model exceptional customer service for guests
• Uphold hygiene standards and follow health and safety regulations

Skills

Leadership

Education

Completion of an accredited massage therapy program/Certified/Registered

Job description

Trapp Family Lodge is seeking a Lead Massage Therapist to provide high-quality, therapeutic massage services to our guests and to lead a small team of therapists. This management role includes recruiting, hiring, and training staff, while maintaining a professional, guest-centered environment throughout the spa operations.

You will oversee scheduling, bookings, and policy enforcement, and collaborate with the front desk to ensure a smooth guest experience.