Lead Maintenance Technician | Rolling Hills

ALCO Management; Memphis (TN); On-site; USD 42,000 - 64,000; Full time

Job summary

ALCO Management seeks a Lead Maintenance Technician to support daily operations across properties, ensuring safety, functionality, and regulatory compliance. You will perform repairs, coordinate with vendors, and maintain thorough maintenance records while fostering positive resident and staff relationships.

The role requires strong attention to detail, time management, and the ability to collaborate across teams to meet property standards and service levels.

Qualifications

• High school diploma or equivalent required; technical certifications or associate’s degree preferred.
• 2+ years in property maintenance or facilities management; multi-family experience a plus.
• Strong attention to detail, time management, and teamwork across properties.

Responsibilities

• Inspect properties and perform preventative maintenance to ensure safety and functionality.
• Respond to resident maintenance requests and troubleshoot issues promptly.
• Coordinate with vendors and contractors for specialized repairs and service.
• Maintain accurate records of maintenance activities, work orders, and inspections.
• Weekly: perform routine building system checks (HVAC, plumbing, electrical) and log results.
• Collaborate with Community Managers to prioritize projects and allocate resources.
• Review inventory of maintenance supplies and reorder as needed.
• Ensure compliance with safety protocols and regulatory standards.
• Assist with property improvements or renovations as needed.
• Train and mentor maintenance staff and on-call teammates.

Skills

Maintenance planning

Vendor coordination

Multi-tasking

Communication skills

Problem solving

Detail oriented

Education

High school diploma

Facilities management cert (preferred)

Associate’s degree in facilities management (preferred)

Tools

Yardi

Building Engines

Microsoft Office

Job description

Summary of Position

The Lead Maintenance Technician supports the daily operational needs of ALCO Management by maintaining assigned properties and ensuring all maintenance requests and preventative tasks are completed efficiently. This role is responsible for performing repairs, coordinating with vendors, and keeping accurate maintenance records while fostering positive relationships with residents and staff.
This position requires strong attention to detail, time management, and the ability to work collaboratively across teams to ensure properties are safe, functional, and compliant with organizational standards.

Essential Duties and Responsibilities

• Inspect properties and perform preventative maintenance to ensure safety and functionality.
• Respond promptly to resident maintenance requests, troubleshooting issues efficiently.
• Coordinate with vendors and contractors for specialized repairs and service.
• Maintain accurate records of maintenance activities, work orders, and inspections.
  Weekly Responsibilities
• Perform routine checks of building systems (HVAC, plumbing, electrical, etc.) and complete required maintenance logs.
• Collaborate with Community Managers to prioritize projects and allocate resources effectively.
• Review inventory of maintenance supplies and order as needed to avoid delays.
• Ensure compliance with safety protocols and regulatory standards.
  As Needed
• Assist with special property improvement projects or renovations.
• Train and mentor maintenance team members or temporary staff.
• As part of this position, employees are required to participate in the on-call rotation to address emergency situations and meet regulatory safety obligations. On-call responsibilities are deemed an essential job function.
• Perform other duties that support the operational goals of the property and organization.

Knowledge & Skill Requirements

• Education: High school diploma or equivalent required; technical certifications or associate’s degree in facilities management or related field preferred.
• Experience : 2+ years in property maintenance, facilities management, or a related role preferred; experience in multi-family or residential properties a plus.
• Mindset: Accountable, service-oriented, and able to manage multiple priorities while maintaining quality and safety.
• Knowledge: Strong understanding of building systems, safety standards, and vendor coordination.
• Technical Skills: Ability to use maintenance management software (e.g., Yardi, Building Engines) and Microsoft Office; basic technical troubleshooting skills.
• Strengths: Organized, dependable, and detail-oriented with excellent problem-solving and communication skills.

Pre-Employment Requirements:
All offers of employment are contingent upon successful completion of a background check and drug screening, in accordance with ALCO’s policies and applicable law.
ALCO Management is committed to building a team that reflects the communities we serve. We welcome candidates from all backgrounds and experiences. Every qualified applicant will receive consideration for employment without regard to race, color, ethnicity, national origin, ancestry, religion or creed, sex, pregnancy, sexual orientation, gender identity or expression, age, marital status, disability, genetic information, military or veteran status, or any other characteristic protected under federal, state, or local law.

Employment with ALCO is at-will. This means either the employee or the company may end the employment relationship at any time, with or without notice, and for any lawful reason. Nothing in this job posting should be interpreted as creating an employment contract or guarantee.

ALCO reserves the right to adjust responsibilities and expectations based on business needs. Candidates may be required to complete assessments, background checks, and reference checks as part of the hiring process.

By applying, you acknowledge that you have reviewed the role, understand the expectations, and consent to be contacted using the information you provide.