Lead Maintenance Technician

Paycom; Oklahoma City, Northern (OK, KY); Hybrid; USD 39,000 - 41,000; Full time

Benefits offered by this job

401(k) match

PTO + holidays

Health insurance

Dental & vision

Life insurance

Supplemental insurance

Job summary

NE Property Management in Oklahoma City seeks a Lead Maintenance Technician for Silo29 Apartments to diagnose complex repairs, mentor staff, and partner with property leadership to sustain high resident satisfaction.

You will oversee service requests, supervise technicians, and manage HVAC, electrical, plumbing, and pool systems while ensuring safety and compliance across the property.

Qualifications

• At least 3 years of direct multi-family experience as a Service Technician or Assistant Lead (1 year as Lead preferred)
• Active EPA or HVAC License
• Certified Pool Operator (CPO) designation is required
• OSHA, ADA, EPA guidelines knowledge and MSDS familiarity
• Strong diagnostic abilities for HVAC, electrical, plumbing issues; capacity to provide solutions
• Excellent English communication; able to guide property personnel
• Valid driver’s license and access to a vehicle for parts pickup
• High School diploma; CAMT designation highly desired

Responsibilities

• Oversee the property service request pipeline and resolve or delegate issues within 24 hours
• Supervise on-site technicians and conduct daily quality audits
• Diagnose and repair central HVAC, electrical panels, plumbing, boilers, and appliances
• Coordinate turnover calendars to ensure timely make-readies
• Lead OSHA safety trainings and enforce PPE and hazardous material storage
• Track parts inventories and submit major repair requisitions
• Inspect exterior lighting, gates, pools, and grounds for safety
• Maintain pool systems, chemical balances, and spa areas for compliance
• Know utility shutoffs, fixture isolations, and sewer locations
• Procure replacement components from local supply warehouses

Skills

Multi-family maintenance

HVAC license

EPA license

CPO designation

Team leadership

English communication

Driver's license

Education

High School diploma

CAMT desired

Tools

Power equipment

Diagnostic meters

Electrical augers

Commercial compressors

Job description

# Lead Maintenance TechnicianNE Property Management - Silo 29 - Oklahoma City, OK 73137## OverviewSalary Range$28.00 - $30.00## DescriptionJoin **NE Property Management** as a **Lead Maintenance Technician** at **Silo29 Apartments** and become part of a fast-paced, dynamic team where your technical expertise, leadership skills, and commitment to excellence preserve our multi-family assets. This hands-on role is ideal for a skilled trade leader who excels at diagnosing complex repairs, mentoring field staff, and partnering with property leadership to cultivate top-tier resident satisfaction.**What You'll Gain (Benefits of the Role)*** **Facilities Leadership Authority:** Executive oversight to direct property asset preservation, delegate service tasks, and manage capital maintenance improvements.* **Team Mentorship & Growth:** Direct opportunity to train on-site service technicians, build an impactful \"safety first\" workplace, and lead routine staff compliance meetings.* **Budgetary Collaboration:** Direct partnership with the Property Manager to establish inventory thresholds, regulate parts expenditures, and manage vendor relationships.* **Dynamic Technical Exposure:** Master an extensive portfolio of advanced mechanical motors, commercial pool systems, gas appliances, and HVAC infrastructure.* **Impactful Brand Ownership:** Full control over physical asset performance, actively protecting owner investments while directly elevating community retention.* **Comprehensive Benefits Package:** Solid health, dental, vision, life, and supplemental insurance options (employee-paid portions may apply).* **Retirement Planning:** Corporate 401(k) retirement plan featuring an excellent company match up to 4% of total earnings.* **Work-Life Balance:** Generous allocated Paid Time Off (PTO) package featuring 3 weeks of PTO plus paid holidays to rest and recharge outside of active maintenance cycles.**What Success Looks Like (Qualifications)*** **Proven Technical Foundation:** At least 3 years of direct multi-family experience as a Service Technician or Assistant Lead required (1 year as a Lead preferred).* **Mandatory Trade Credentials:** Active EPA or HVAC License combined with a valid Certified Pool Operator (CPO) designation is required.* **Comprehensive Tool Mastery:** Advanced proficiency across specialized power equipment, diagnostic measuring meters, electrical augers, and commercial compressors.* **Regulatory & Safety Literacy:** Solid working knowledge of OSHA, ADA, EPA guidelines, HAZCOM protocols, and up-to-date MSDS documentation.* **Logical Problem Solver:** Elite diagnostic abilities to analyze complex HVAC, electrical, structural, and plumbing breakdowns and launch valid solutions under pressure.* **Communication Excellence:** Outstanding verbal, written, and active listening skills in English to accurately address repair needs and guide property personnel.* **Physical Agility & Stamina:** Comfortable spending 70–85% of the day on your feet, climbing ladders, and safely moving loads up to 75 lbs. with appropriate aids.* **Foundational Education:** High School diploma or equivalent required (Certified Apartment Maintenance Technician / CAMT designation is highly desired).* **Mobility & Schedule Readiness:** Valid driver's license, auto insurance, and personal vehicle for parts pickup, with flexibility for rotating 24/7 emergency on-call shifts.* **Service-Oriented Posture:** Professional and respectful demeanor when interacting with corporate teams, on-site personnel, residents, and local field vendors.**What the Job Looks Like (What You'll Do)*** **Command Ticket Workflows:** Oversee the property service request pipeline, striving to personally resolve or delegate and close resident issues within 24 hours.* **Supervise & Quality Audit:** Inspect on-site technician assignments daily, ensuring all field repairs and complex turnovers meet strict company standards.* **Diagnose Core Systems:** Execute advanced repairs involving central HVAC, electrical panels, plumbing lines, water irrigation, boilers, and appliances daily.* **Manage Turnover Calendars:** Coordinate with the office team to ensure all vacant apartment make-readies are completed correctly and on schedule.* **Enforce OSHA Safety:** Lead routine safety training sessions, verify staff are wearing required PPE, and keep hazardous material storage lockers locked.* **Regulate Supply Pipelines:** Track physical parts inventories and submit major structural repair requisitions to the Property Manager before purchasing.* **Govern Asset Curb Appeal:** Inspect exterior property lighting, gates, fences, and pools daily to eliminate safety hazards and keep grounds litter-free.* **Optimize Pool Hubs:** Manage chemical balances, complete specialized filter maintenance, and upkeep spa seating areas to pass compliance benchmarks.* **Map Infrastructure Shutdowns:** Maintain absolute awareness of all property utility master cut-offs, fixture isolations, and sewer cleanout locations.* **Retrieve Specialized Inventory:** Utilize personal transportation to acquire critical replacement components and emergency maintenance items from local supply warehouses.