Lead Maintenance Technician

AvalonBay Communities; Durham (NC); On-site; USD 56,000 - 76,000; Full time

Benefits offered by this job

Health benefits

401(k) with company match

Paid vacation and holidays

Employee stock purchase plan

20% apartment discount

Job summary

AvalonBay Communities in Durham, North Carolina is seeking a Lead Maintenance Technician to drive repairs, maintenance and resident experience at our apartment communities. This role emphasizes strong HVAC, electrical, plumbing and general maintenance skills and a proactive approach to upkeep and safety.

The ideal candidate has 3+ years of hands-on maintenance experience, a valid driver's license, on-call flexibility and a commitment to resident satisfaction and high standards of workmanship.

Qualifications

• 3+ years of maintenance experience including HVAC, plumbing, electrical, and general maintenance repair.
• A valid driver’s license.
• HVAC (CFC certifications required or willingness/desire to learn).
• On-call schedule rotation with the team each month.
• Ability to communicate with associates and residents to provide customer service.
• Ability to read and understand policies and procedures, including key control, turnover, and maintenance policies.
• Knowledge of PPE and proper use.
• Basic understanding of emergency systems and sequence of operations.
• Knowledge of paint types and tools.

Responsibilities

• Diagnose and repair problems in HVAC, electrical, plumbing, appliances, carpentry, emergency systems, flooring, hardware, masonry, painting and water features.
• Assist with organizing and completing work orders and general maintenance tasks.
• Ensure vacant apartments and garages are rent-ready in a timely manner, including turnkey work.
• Train, mentor and oversee Maintenance Technicians I and II.
• Conduct apartment preventive maintenance (PM).
• Inspect community grounds and buildings daily to identify maintenance needs.
• Maintain a safety culture by following AVB policies and procedures.
• Perform hot works (brazing, soldering, welding) within AVB standards.

Skills

Maintenance

HVAC

Electrical

Plumbing

Customer service

Tools

CFC certification

Job description

Overview

AvalonBay Communities, Inc., an equity REIT, has a long-term track record of developing, redeveloping, acquiring, and managing distinctive apartment homes in some of the best U.S. markets, and delivering outsized, risk-adjusted returns to shareholders. With equal parts experience and vision, we’ve established a leadership position rooted in our purpose of creating a better way to live and that is always focused on building value for the long term.

Position Details

Position Type: Full time

Weekly Scheduled Hours: 40

State: North Carolina

City: Durham

Zip Code: 27705

Total Base Pay Range: $56,000.00 - $76,000.00

The Role

Are you a master of your maintenance trade, ready to make a bigger impact on apartment home living? If you're a seasoned Maintenance Technician with a passion for tackling complex challenges and taking properties to new heights, we want you on our team. AvalonBay Communities is on the hunt for a Lead Maintenance Technician who thrives on innovation, excels in problem‑solving, and is determined to provide residents with an extraordinary living experience. Step up to a role that lets you shine and be a pivotal force in redefining the pinnacle of style and comfort.

Responsibilities

• Diagnose and repair problems in HVAC, electrical, plumbing, major appliances, carpentry, emergency systems, flooring, hardware accessories, masonry, painting/wallpaper, water features (pools, spas, etc.), and waste management systems.
• Assist with creating and organizing work orders and general maintenance tasks. Complete assigned work orders and repairs consistent with company operating and equipment/supply standards and in a timely manner.
• Ensure vacant apartment homes and car garages are rent‑ready in a timely manner, including performing turnkey work such as cleaning, carpet cleaning, appliance repair, caulking, painting, and repairs to ensure apartments are ready for occupancy.
• Train, mentor and oversee work/projects of Maintenance Technicians I and IIs.
• Conduct apartment preventive maintenance (PM).
• Inspect community’s grounds and buildings on a daily basis to identify maintenance needs.
• Maintain an incident‑and‑injury‑free safety culture by following all AVB safety policies and procedures.
• Perform hot works, when applicable, including brazing, soldering, and welding within AVB standards.

Qualifications / You Have

• 3+ years of experience in maintenance work, including knowledge surrounding HVAC repair, plumbing, electrical, and general maintenance repair work.
• A valid driver’s license.
• HVAC (CFC certifications required or willingness/desire to learn).
• Ability to accommodate an on‑call schedule in rotation with the team each month.
• Ability to communicate with associates and residents to provide customer service.
• Ability to read and understand policies and procedures, including key control policy, apartment home turnover policy, and all maintenance emergency policies and procedures.
• Ability to identify cleaning and chemical supplies, read and understand hazard communication safety data sheets (SDS), and understand proper applications of chemicals and general cleaning supplies.
• Knowledge of personal protective equipment (PPE) and ability to use properly.
• Basic understanding of emergency systems, shutoffs, locations, and sequence of operations.
• Demonstrates knowledge of paint types and paint tools.

How AvalonBay Supports You

We know that our teams are the beating heart of our success and we’re committed to showing our appreciation.

• Comprehensive benefits – health, dental, and vision, 401(k) with company match, paid vacation and holidays, tuition reimbursement, an employee stock purchase plan, and more. Click on Benefits for information.
• Growth based on achievement and promotion from within.
• Associate recognition through a company‑wide program that celebrates associate efforts and successes.
• A 20% discount on our incredible apartment homes.
• A culture built on purpose and our core values – integrity, caring, and continuous improvement.

Additional Information

AvalonBay is proud to be an equal opportunity employer and is committed to an inclusive and diverse work environment free of discrimination and harassment. We believe that in order to achieve our purpose of creating a better way to live, we must recruit, develop, and retain associates with a wide range of backgrounds, experiences, and perspectives.

AvalonBay makes employment decisions without regard to a person’s race, ethnicity, color, religion, sex, national origin, sexual orientation, gender identity, pregnancy, age, physical or mental disability, genetic information, citizenship status, military or veteran status, or any other status protected by law.

AvalonBay will consider qualified applicants with criminal histories in a manner consistent with requirements under the law.

Applications are being accepted on an ongoing basis.

AvalonBay does not require or request that you provide any information that identifies your age, date of birth, or dates of school attendance or graduation. Please redact this information prior to the submission of your application and/or leave these fields incomplete on your application.

For California residents, if you elect to apply to AvalonBay you accept the AvalonBay California Personnel Privacy Notice.