Lead Maintenance Technician

XCORP AvalonBay Communities Inc.; Charlotte (NC); On-site; USD 56,000 - 76,000; Full time

Benefits offered by this job

Discounted housing

Cell phone reimbursement

Job summary

Vivmark Residential is seeking a Lead Maintenance Technician in Charlotte, NC. The role focuses on diagnosing and repairing HVAC, electrical, plumbing, and other systems to ensure safe, comfortable living spaces.

You will oversee maintenance tasks, train junior technicians, and maintain on-time responses to service requests. With 3+ years of maintenance experience and a valid license, you’ll work on vacancy readiness, safety programs, and preventative maintenance, while enjoying a supportive

Qualifications

• 3+ years of maintenance experience including HVAC repair, plumbing, electrical, and general maintenance work.
• Valid driver’s license is required.
• HVAC certifications (CFC) required or willingness to learn.
• On-call schedule in rotation with the team.
• Ability to communicate with team members and residents.
• Read and understand maintenance policies and SDS sheets.
• Knowledge of PPE and chemical handling.
• Basic understanding of emergency systems and paint tools.

Responsibilities

• Diagnose and repair HVAC, electrical, plumbing, and major appliances.
• Assist with creating and organizing work orders.
• Complete assigned repairs per standards in a timely manner.
• Ensure vacant homes and garages are rent-ready with turnkey work.
• Train and oversee Maintenance Technicians I and II.
• Conduct preventive maintenance on grounds and buildings.
• Maintain safety culture following Vivmark policies.
• Perform hot works when applicable.
• Collaborate to manage ongoing maintenance projects.

Skills

HVAC repair

Plumbing

Electrical

General maintenance

Customer service

Job description

Lead Maintenance Technician

Position Type: Full time

Weekly Scheduled Hours: 40

State: North Carolina

City: Charlotte

Zip Code: 28278

Total Base Pay Range: $56,000.00 - $76,000.00

Overview: Vivmark Residential exists to set the mark for what home can be. Formed through the merger of AvalonBay Communities and Equity Residential, Vivmark brings together two industry leaders with a shared commitment to excellence, innovation, and delivering exceptional living experiences. Our vision is to be the most trusted and best-performing rental housing company in America - one that continues to get better as it grows. And we're looking for people who want to help us do it. As an owner, developer, and manager of more than 180,000 apartment homes in major markets across the US, we have the scale to offer something most companies can't. At Vivmark, team members move up and across functions, markets, and disciplines, building lasting careers. We invest in team members’ growth, development, and capabilities that make them and us better, and we hold ourselves to the highest standard as an employer. The best people want to work here. We hope you're one of them.

The Role:

Are you a master of your maintenance trade, ready to make a bigger impact on apartment home living? If you're a seasoned Maintenance Technician with a passion for tackling complex challenges and taking properties to new heights, we want you on our team. Vivmark Residential is on the hunt for a Lead Maintenance Technician who thrives on innovation, excels in problem-solving, and is determined to provide residents with an extraordinary living experience. Step up to a role that lets you shine and be a pivotal force in redefining the pinnacle of style and comfort. Join us at Vivmark and be part of the evolution of exceptional apartment living!

As a Lead Maintenance Technician, you will play a pivotal role in ensuring the safety, comfort, and overall functionality of our properties. Your expertise will be essential in maintaining and enhancing our residents' living experiences. The Lead Maintenance Technician is responsible for diagnosing problems and making repairs in order to maintain the physical condition of the community and to ensure that service requests and repairs are made in a timely manner.

• Diagnose and repair problems in such areas as HVAC, electrical, plumbing, major appliances, carpentry, emergency systems, flooring, hardware accessories, masonry, painting/wallpaper, water features (pools, spas, etc.), and waste management systems.
• Assist with creating and/or organizing work orders and general maintenance tasks.
• Complete assigned work orders and repairs consistent with company operating and equipment/supply standards and in a timely manner.
• Ensure vacant apartment homes and car garages are rent-ready in a timely manner including performing turnkey work, such as cleaning, carpet cleaning, appliance repair, caulking painting, and/or repairs to ensure apartment is ready for occupancy.
• Trains, mentors and oversees work/projects of Maintenance Technicians I and IIs.
• Conduct apartment Preventative Maintenance (PM).
• Inspect community’s grounds and buildings on a daily basis to identify maintenance needs.
• Maintain Incident and Injury Free safety culture by following all Vivmark's safety policies and procedures.
• Perform Hot Works, when applicable, including brazing, soldering, and welding within Vivmark's Standards.

As a Lead Maintenance Technician, you will also be eligible for extra benefits such as discounted housing where available and cell phone reimbursement.

You Have:

• 3+ years of experience in maintenance work, including knowledge surrounding HVAC repair, Plumbing, Electrical, and General Maintenance repair work.
• A valid driver's license.
• HVAC (CFC certifications required — or willingness/desire to learn).
• Ability to accommodate an on-call schedule in rotation with the team each month.
• Ability to communicate with our team members and residents in order to provide customer service.
• Ability to read and understand policies and procedures including but not limited to Key Control Policy, Apartment Home Turnover Policy and all Maintenance Emergency policies and procedures.
• Ability to identify cleaning and chemical supplies, ability to read and understand Hazard Communication Safety Data Sheets (SDS), ability to understand proper applications of chemicals and general cleaning supplies and ability to frequently handle these products.
• Knowledge of Personal Protective Equipment (PPE) and ability to use properly.
• Basic understanding of emergency systems, shutoffs, locations and sequence of operations.
• Demonstrates knowledge of paint types and paint tools.

How Vivmark Supports You

We know that our teams are the beating heart of our success and we’re committed to showing our appreciation. We offer:

• A competitive benefits package that supports your health, financial well-being, and work-life balance, including medical, dental, and vision coverage, a 401(k) with company match, paid vacation and company holidays, and exclusive team member housing discounts.

Additional Info

Vivmark Residential is proud to be an equal opportunity employer and is committed to an inclusive and diverse work environment free of discrimination and harassment. We believe that in order to achieve our purpose of creating a better way to live, we must recruit, develop and retain associates with a wide range of backgrounds, experiences and perspectives and create an environment that encourages all voices to be heard, understood and appreciated. With this we know we can do great things.

Vivmark Residential makes employment decisions without regard to a person’s race, ethnicity, color, religion, sex, national origin, sexual orientation, gender identity, pregnancy (including childbirth, lactation or related medical conditions), age, physical or mental disability, genetic information (including characteristics or testing), citizenship status, military or veteran status, or any other status protected by the law.

Vivmark Residential will consider for employment qualified applicants with criminal histories in a manner consistent with requirements under the law.

Applications are being accepted on an ongoing basis.

Vivmark Residential does not require or request that you provide any information that identifies your age, date of birth, or dates of school attendance or graduation. Please redact this information prior to the submission of your application and/or leave these fields incomplete on your application.

For California residents, if you elect to apply to Vivmark Residential you accept the Vivmark Residential California Personnel Privacy Notice (https://www.avaloncommunities.com/california-personnel-privacy-notice/)

Creating a better way to live is the purpose that binds Vivmark's Team Members. At Vivmark, every day is an opportunity to make a difference in someone's life. Whether it’s helping someone choose one of our communities as their home, providing great service to our residents, or supporting our fellow team members, we are committed to creating an unforgettable experience as a great place to live - and work. We are always on the lookout for new talent!

Vivmark Residential exists to set the mark for what home can be. Formed through the merger of AvalonBay Communities and Equity Residential, Vivmark brings together two industry leaders with a shared commitment to excellence, innovation, and delivering exceptional living experiences. Our vision is to be the most trusted and best-performing rental housing company in America - one that continues to get better as it grows. And we're looking for people who want to help us do it. As an owner, developer, and manager of more than 180,000 apartment homes in major markets across the US, we have the scale to offer something most companies can't. At Vivmark, team members move up and across functions, markets, and disciplines, building lasting careers. We invest in team members’ growth, development, and capabilities that make them and us better, and we hold ourselves to the highest standard as an employer. The best people want to work here. We hope you're one of them.