Lead Low Voltage Technician

Prestige Security Solutions; Westford (MA); On-site; USD 55,000 - 83,000; Full time

Benefits offered by this job

Competitive pay

Overtime opportunities

Monetary bonuses

Full benefits (health, life, dental, &

401k/Roth 4% employer match

Job summary

Prestige Security Solutions Inc. is seeking a Lead Low Voltage Technician in Westford, MA.

You will oversee installation, maintenance, and troubleshooting of low voltage systems including cameras, access control, and intercoms, while leading a team to deliver high-quality service. You will mentor technicians, coordinate with project managers to meet deadlines, ensure safety and regulatory compliance, and maintain strong client relationships.

Qualifications

• Minimum of 5 years in low voltage systems installation, maintenance, and troubleshooting.
• Proven leadership ability to manage and mentor a team.
• Strong problem-solving and solution-oriented mindset.
• Excellent communication and customer service skills.
• Solid understanding of industry standards and low voltage best practices.
• Relevant industry certifications preferred (e.g., System Technician D-License).

Responsibilities

• Oversee installation and servicing of low voltage systems per specifications.
• Supervise and mentor technicians to ensure quality and efficiency.
• Diagnose and resolve issues to minimize downtime for clients.
• Collaborate with project managers to meet deadlines and budgets.
• Ensure safety protocols and regulatory compliance on all sites.
• Maintain client relationships and address concerns promptly.
• Document installations, maintenance, and repairs accurately.

Skills

Low voltage systems

Team leadership

Troubleshooting

Customer service

Technical knowledge

Certifications

Job description

Prestige Security Solutions is a full-service security integration and consulting firm specializing in the design, installation, and support of modern physical security systems. We help organizations protect people, property, and operations through tailored solutions that include video surveillance, access control, intrusion detection, and system monitoring.

Our team partners closely with clients to understand their environment, risks, and operational needs, delivering practical, scalable security solutions that align with budgets and long-term goals. From initial planning and system design to installation, maintenance, and ongoing support, Prestige Security Solutions is committed to providing reliable technology, responsive service, and trusted expertise.

Join our dynamic team at Prestige Security Solutions Inc. as a Lead Low Voltage Technician ! Enjoy competitive pay, full benefits, and overtime opportunities . Plus, earn monetary bonuses for your job efficiency and leadership. This is your chance to grow in a supportive and rewarding work environment-apply today!

As the Lead Low Voltage Technician at Prestige Security Solutions Inc., you will play a key role in maintaining and enhancing our reputation for excellence. You will be responsible for overseeing the installation, maintenance, and troubleshooting of various low voltage systems, including security cameras , access control systems , and intercoms . Your leadership will ensure that our team delivers superior service, meets deadlines, and adheres to safety protocols while meeting client expectations.

Key Responsibilities:

• Installation Maintenance : Oversee and participate in the installation and servicing of low voltage systems, ensuring they are set up according to specifications and functioning properly.
• Team Leadership : Supervise and mentor a team of technicians, providing guidance, training, and troubleshooting support to ensure projects are completed accurately and efficiently.
• Troubleshooting : Diagnose and resolve issues with low voltage systems quickly to minimize downtime and disruptions for clients.
• Project Management : Work with project managers to ensure projects are completed on time, within budget, and to client specifications.
• Quality Control : Ensure that all installations and services meet the highest quality standards and comply with safety protocols and industry regulations.
• Client Interaction : Maintain strong relationships with clients, ensuring satisfaction with services provided and addressing any concerns or issues promptly.
• Documentation : Keep accurate records of all installations, maintenance, and repairs performed.

Qualifications:

• Experience : Minimum of 5 years in low voltage systems installation, maintenance, and troubleshooting, with a strong background in security cameras, access control systems, and intercoms.
• Leadership Skills : Proven ability to manage, mentor, and lead a team effectively. Ability to train and guide junior technicians.
• Problem-Solving Abilities : Strong troubleshooting skills with a solution-oriented approach.
• Customer-Focused : Excellent communication skills and a commitment to providing outstanding customer service.
• Technical Knowledge : Thorough understanding of low voltage systems and industry standards.
• Certifications : Relevant industry certifications preferred (e.g., System Technician D-License).
• Competitive salary with 40 hours per week and overtime options.
• Full benefits package, including health, life, dental, and vision insurance.
• 401k/Roth 4% employer match
• Performance-based monetary bonuses.
• Career advancement opportunities within a growing company.
• A supportive and dynamic work environment that values teamwork and excellence.

The pay range for this role is:

40 - 60 USD per hour (Westford, Massachusetts)