Lead Logistics & S&OP Manager – Mineral Fiber

Armstrong group; Lancaster (Lancaster County); On-site; USD 135,000 - 170,000; Full time

Benefits offered by this job

Medical, dental, prescription drug

401k match

Long-term disability

Vacation and sick time

Product discount programs

Personal development

Job summary

Armstrong World Industries in Lancaster, PA, is seeking a Logistics Manager to lead demand planning, customer supply, and distribution performance for Mineral Fiber operations. You will guide the S&OP process and collaborate across functions to improve the overall customer experience.

The role requires strong data-driven decision making, cross-functional leadership, and a focus on driving cost efficiency and network optimization.

Qualifications

• Bachelor’s degree in business, supply chain, or a related technical field.
• 8+ years of experience in logistics, operations, supply chain, or related functions.
• Advanced knowledge of SAP and other supply chain or digital tools.
• Demonstrated leadership experience with a track record of delivering business results.

Responsibilities

• Lead demand planning and oversee the S&OP process to align production, distribution, and customer demand.
• Collaborate on annual budgets, quarterly forecasts, and monthly performance analysis for production and distribution planning.
• Develop and track key performance metrics to improve efficiency across production and distribution operations.
• Drive customer service excellence by ensuring order fulfillment targets (e.g., fill rate, on-time delivery) are met or exceeded.
• Partner with operations and cross-functional teams to mitigate risks and resolve supply chain disruptions.
• Lead initiatives to improve distribution center (DC) performance, reduce costs, and optimize network strategy.
• Oversee third-party distribution center operations and improve network productivity.
• Support ecommerce initiatives to enhance the end-to-end customer experience.
• Develop and mentor logistics talent to build a strong pipeline across the network.

Skills

Leadership

Cross-functional collaboration

Communication skills

Problem solving

Education

Bachelor’s degree in business, supply chain, or related field

Tools

SAP

Supply chain software

Job description

Armstrong World Industries in Lancaster, PA, is seeking a Logistics Manager to lead demand planning, customer supply, and distribution performance for Mineral Fiber operations. You will guide the S&OP process and collaborate across functions to improve the overall customer experience.

The role requires strong data-driven decision making, cross-functional leadership, and a focus on driving cost efficiency and network optimization.