Lead Loan Ratings Manager

Manulife group; Boston (MA); Hybrid; USD 129,000 - 223,000; Full time

Benefits offered by this job

Health benefits

401(k) / Pension plan

Flexible work environment

Paid time off

Job summary

Manulife/John Hancock is seeking a Lead Loan Ratings Manager in Boston to oversee annual reviews and credit ratings for commercial mortgage investments. The role collaborates with Credit, Production, and Legal teams on surveillance, rating, and new loan underwriting while reporting to senior management.

Required are 5+ years in commercial mortgage lending, a Bachelor’s degree, and strong cash flow analysis and financial modeling capabilities. A life insurance or bank background is a plus.

Qualifications

• Strong knowledge of mortgage lending practices and underwriting principles.
• Ability to analyze cash flows and perform spreadsheet-based financial modeling.
• Excellent written and verbal communication skills.

Responsibilities

• Conduct annual loan reviews with financial, market and security analysis to update credit ratings.
• Collaborate with Credit, Production and Legal teams on mortgage loans including surveillance and rating.
• Prepare and present loan performance and rating analyses to senior management at quarterly meetings.
• Provide underwriting support for new loan originations and portfolio management tasks.

Skills

Mortgage lending knowledge

Financial modeling

Analytical thinking

Communication skills

Education

Bachelor's degree

Advanced degree preferred

Job description

Lead Loan Ratings Manager

The Lead Loan Ratings Manager is responsible for the annual review and rating of commercial mortgage loan investments. This role involves conducting ongoing annual loan reviews, portfolio oversight, and collaboration with internal teams on loan administration, as well as supporting senior management with planning and reporting.

Position Responsibilities

• Conduct annual loan reviews with financial, market and security analysis, to update the credit rating for each mortgage in our portfolio.
• Collaborate with the Credit, Production and legal teams on mortgage loans in the portfolio, including loan surveillance, rating, and other loan-related matters.
• Support senior management by reporting on loan and portfolio performance.
• Present on specific loan performance and rating movement to senior management at Quarterly Loan Review Meetings.
• Provide new loan underwriting support and perform other miscellaneous tasks associated with new loan origination and portfolio management.

Required Qualifications

• Minimum 5 years of commercial mortgage loan experience with a background in portfolio or asset management. Previous experience with a life insurance company, bank or credit role is a plus.
• Bachelor’s degree required; advanced degree in business, finance, economics, commercial real estate, or related field preferred.
• Strong knowledge of mortgage lending, including documentation, credit standards, and underwriting principles.
• Ability to analyze cash flows and complete spreadsheet-based financial modeling, an understanding of commercial real estate market conditions, loan rating methodology, and appraisal techniques.
• Strong organizational, time management, and communication skills (written and verbal).
• General understanding of macroeconomic trends, capital markets, AI concepts and use cases, and financial analysis.

Preferred Qualifications

• Familiarity with evaluating credit risk using Expected Credit Loss (ECL) methodology and NAIC Commercial Mortgage Loan Designations (CM1-CM6) are a plus.

When you join our team

• We’ll empower you to learn and grow the career you want.
• We’ll recognize and support you in a flexible environment where well‑being and inclusion are more than just words.
• As part of our global team, we’ll support you in shaping the future you want to see.

The role being advertised is an existing vacancy.

About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better.

Manulife is an Equal Opportunity Employer

At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy‑related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact [e-mail].

Salary Location

Boston, Massachusetts

Working Arrangement

Hybrid

Salary range is expected to be between

$128,550.00 USD - $222,820.00 USD

Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance.

• Manulife/John Hancock offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short‑and long‑term disability, life and AD&D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans.
• We also offer eligible employees various retirement savings plans (including pension/401(k) savings plans and a global share ownership plan with employer matching contributions) and financial education and counseling resources.
• Our generous paid time off program in the U.S. includes up to 11 paid holidays, 3 personal days, 150 hours of vacation, and 40 hours of sick time (or more where required by law) each year, and we offer the full range of statutory leaves of absence.

Our personal information collection statement.

Company: John Hancock Life Insurance Company (U.S.A.)