Lead, LM Operations

RXO; Suwanee (GA); Presencial; USD 70.000 - 95.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Medical, dental, vision plans

401(k) with company match (up to 5%)

Pre-tax benefit accounts

Disability and life insurance

Employee Assistance Program (EAP)

Career & Leadership Development

Paid time off & holidays

Volunteer days

Descripción de la vacante

RXO Inc. is seeking a Lead, Operations in Last Mile in Suwanee, GA. You will coordinate with site leadership to support home delivery services and assist in day-to-day operations, enabling efficient, customer-focused deliveries across North America.

You will lead a 15-20 person warehouse team, drive improvements via metrics, and train staff to meet safety, quality, and productivity goals, while collaborating with carriers and operations leadership to optimize routes and performance.

Formación

• 4+ years of experience in operations.
• Experience with logistics or transportation is a plus.
• Excellent verbal and written communication skills.

Responsabilidades

• Lead a team of 15-20 warehouse material handlers.
• Utilize operational metrics to identify improvements and create actionable plans.
• Train material handlers to meet safety, quality, and productivity goals.
• Foster positive relationships with warehouse staff, contract carriers, and driver helpers.
• Manage dispatch of contract carriers and resolve issues throughout the day.

Conocimientos

Leadership

Verbal & written communication

Interpersonal skills

Herramientas

Microsoft Office

Descripción del empleo

Accelerate your career at RXO

RXO is a leading provider of transportation solutions. With cutting-edge technology at the center, we're revolutionizing the industry with our massive network and commitment to finding solutions for every challenge. We create more efficient ways for shippers and carriers to transport goods across North America.

As a Lead, Operations in Last Mile at RXO, you will coordinate with site leadership to provide support for all home delivery services and assist in handling day-to-day operations. On our team, you'll have the support to excel at work and the resources to build a career you can be proud of.

What your day-to-day will look like:

• Lead a team of 15-20 warehouse material handlers to receive, pick, and process orders daily
• Leverage operational metrics to identify improvement areas and create actionable plans to improve the business
• Utilize leadership skills to train material handlers to meet performance goals for safety, quality, and productivity
• Foster positive working relationships with warehouse team, contract carriers, driver helpers
• Manage the dispatch of contract carriers and resolve issues throughout the day
• Partner with the Operations Manager to identify problem areas, including restructuring routes to improve operational efficiencies
• Train and develop contract carriers, dispatchers and warehouse personnel to meet and exceed customer expectations

At a minimum, you'll need:

• 4 years of experience in operations
• Experience with Microsoft Office

It’d be great if you also have:

• 2 years of experience in logistics or transportation, inventory control and merchandise reconciliation
• Excellent verbal and written communication skills
• Strong interpersonal and leadership skills

This job requires the ability to:

• Lift up to 50 lbs.

Does this sound like you? Check out what else RXO has to offer.

Why Join Us:

Our Benefits

• Comprehensive medical, dental, and vision plans
• 401(k) retirement plan with up to 5% company match
• Pre-tax accounts to help streamline eligible expenses
• Company-paid disability and life insurance
• Employee Assistance Program (EAP)
• Career and Leadership Development Programs
• Paid time off, company holidays, and volunteer days

Our Culture

Our values are the key to our unique culture and our ability to deliver for everyone we serve.

We do great things when we are inclusive and work together. To perform with excellence, we learn from one another, value diverse perspectives, operate safely and build strong relationships.

The Next Step

We are proud to be an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. All applicants who receive a conditional offer of employment may be required to take and pass a pre-employment drug test. The above statements are not an exhaustive list of all required responsibilities, duties, and skills for this job classification. Review RXO's candidate privacy statement here and RXO's Privacy Notice to California Job Applicants here.