The Sanderling Resort
1461 Duck Road
Kitty Hawk, NC 27949, USA
Description
JOBSUMMARY:
- Responsible for the washing, drying, folding, and organization of all in-house linens.
- Ensure linen storage is clean, organized, and well-labeled for quick replenishment.
- Restock laundry carts and housekeeping closets/storage areas with fresh linen.
- Follow appropriateprotocolto ensure preventative maintenance on all laundry machines, such as removing lint trapsfrequentlyand proper cleaning of washing machines.
- Separate anynon-recoverable stained or damaged items for donation.Communicateany loss for inventory.
- Work with housekeeping leadership on linen recovery(deep stain removal).
- Communicate any ordering needs tohousekeepingleadership.
- Work closely with anythird partylinen vendors. Receive and organize any incoming/departingrental linens.
- Communicate any lost and found items tofrontdesk. Reportimmediatelyand turn overforsecure proper storage.
- Adhere to sign in/out procedures for department keys.
- Clean and organize the housekeeping area at the end of each shift, respectfully setting up the next shift for success.
- Attend departmental meetings and training sessions asrequired.
- Assistin trainingnew staffas requested.
- Demonstrate a team-focused attitude and encourage collaboration.
- Understand and use safe work practicesforall safety precautions includingEmergency Evacuation Procedures,Violence in the Workplace,Accident Reporting,OSHA Compliance,andBloodborne Pathogen Procedures.
- Attend meetings and training sessions asrequired.
- Comply withall policies as outlined in the Handbook, Property Supplement, or otherwise issuedincluding time and attendance expectations, uniform and dress code standards, anti-harassment policy, and substances in the workplace.
ESSENTIAL FUNCTIONS OF THE JOB:
- Ability toremain standing for up to8hours
- Ability to walk the property and groundsfrequently
- Ability to move up and down stairs regularly
- Ability to move quickly based on guest needs
- Ability to regularly move andlift upto50 lbs.
- Ability to use repetitive manual dexterity, such assqueezing, spraying, folding,scrubbing,etc.)
- Ability to bend, stretch, and reachfrequently, including above head, and repetitively during a shift
- Ability to visibly survey property areas clearlyand use an eye for detail to inspectlinensfor cleanliness
- Ability to work outside invariousweatherat times, when traveling between guest rooms
- Ability to communicate and exchange information effectively
- Ability to read, write, speak, and understandbasicEnglish
- Ability to complete asatisfactory background check
- Ability to perform assigned tasks,operateequipment, and complete job dutiesin a safe manner
- Abilityto work flexible hours based on business needs including midweek and weekend days
TECHNOLOGY AND EQUIPMENT USED:
- Time Clock
- Scheduling App
- Cell phone/Tablet
- Radio/Walkies
- Property Management System
- Basic Cleaning Chemicals & Tools (mop/bucket, broom/dust pan, vacuum,sanitizersand rags)
- Automatic Dishwasher
- Steam Mop and Carpet Deep Cleaner
- Irons,Ironing Boards, and Steamers
- Washer/Dryer
- Commercial and guest room Coffee/Espresso Makers
- Pool equipment
- Fireplaces
- Step ladder
- Golf Cart (where applicable)
WORKING ENVIRONMENT:
- Work will primarily take place in a hotel resort and restaurant environment, in employee back of house areas.
- Someseasonalexteriorwork with exposure to extreme temperatures and weather conditions.
- Group and solo work.
- Exposure to various hazardous chemicals, to be used only as instructed.
KEY SKILLS & EXPERIENCE REQUIRED:
- Professional cleaning experience preferred, but notrequired
- Successful completion of background check
- Available and willing to work flexible hours based on business needs including weekdays and weekends.
- Demonstratesstrong communication, organizational, and problem-solving skills.
- Expresses sincere enthusiasm for the role andcleanliness
- Must know how to prioritize, delegate, and respond ina timelyfashion. Able to work under pressure, multi-task, and stay focusedwhilemaintaininghospitality.
No Job Description for a position canpossibly includeall duties which may be requested by guests or required by the hotel.Theobjectiveof all positions is to effectively provide the services personally, or toimmediatelyrefer requests to theappropriate departmentmanager.The items listed above are a summary of the major responsibilities of the position that must be met by an employee to successfully perform the essential functions of the position.Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Equal Opportunity Employer
This employeris required tonotify all applicants of their rightspursuant tofederal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.