Lead Labor Claim Technician

Advanced Innovative Technology Corp. TrakMotive; Redlands (CA); On-site; USD 31,671 - 37,084; Full time

Job summary

Advanced Innovative Technology Corp. TrakMotive in Redlands, CA is seeking a Lead Labor Claim Technician to oversee labor claims processing and team training. This full-time position requires strong automotive knowledge and precision measuring skills. The ideal candidate will have 3+ years of relevant experience and the ability to manage large amounts of data. The role offers an hourly salary range of $22.99 - $26.92 and entails working on-site with no travel involved.

Qualifications

• 3+ years of relevant experience.
• Strong automotive knowledge, specifically diagnostic and troubleshooting.
• Must be able to use precision measuring equipment.

Responsibilities

• Lead and support workflow for labor claims processing.
• Assist in team training and quality oversight.
• Inspect and record details about labor claims.

Skills

Automotive knowledge

Precision measuring equipment

Proficient in Office (Excel/Word)

Data management

Attention to detail

Communication skills

Job description

Lead Labor Claim Technician

Location: Redlands, CA On-Site

Salary Range: $22.99 - $26.92 Hourly

Reports To: QC Supervisor

Employment Type: Full-Time

Travel: None (0%)

Physical Demands & Requirements:

Physical Effort: Occasional to frequent lifting and carrying of up to 50 lbs. Position involves a combination of stationary work and frequent movement throughout the facility and across multiple levels. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

Legal: Must be 18+ years of age and legally authorized to work in the United States. Pre-employment: Ability to pass a post-offer background check and drug screen.

What You'll Do

• Lead and support workflow to ensure timely processing and closure of all received labor claims.
• Assist in training and quality oversight to ensure team meets outcomes related to efficiency, safety, and accuracy.
• Work with product team to reach and sustain desired overall proficiency with product failure analysis.
• Inspect, measure, and record all details about labor claims.
• Inspect, measure, and record all relevant details to support the tracking of manufacturing issues.
• Receive, identify, and sort UPS, FedEx, and DHL deliveries (samples vs. labor claims).
• Maintain internal quality tracking documents.
• Act as a resource and assist the product management team as needed.
• Other duties as assigned.

Qualifications

• 3+ years of relevant experience.
• Strong automotive knowledge – specifically diagnostic and troubleshooting.
• Must be able to use precision measuring equipment such as micrometers and calipers.
• Strong attention to detail, punctuality, and ability to work in a fast-paced environment.
• Ability to communicate and understand verbal, written, and electronic directions.
• Proficient in Office (especially in Excel / Word).
• Ability to manage large amounts of data.
• Ability to prioritize and meet deadlines.

Equal Opportunity Employer

AIT Corporation DBA TrakMotive is an equal opportunity employer and is committed to an inclusive and diverse workplace. We do not discriminate on the basis of race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), gender identity or expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, legally protected medical condition, family care status, military or veteran status, marital status, domestic partner status, genetic information, or any other basis protected by local, state, or federal laws.

Fair Chance & Accommodations

Pursuant to the California Fair Chance Act, we will consider qualified applicants with arrest and conviction records for employment. We also provide reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act (ADA) and the California Fair Employment and Housing Act (FEHA).