Lead Insurance Producer - Phoenix AZ 85040 (58321)

A-Max Insurance; Phoenix (AZ); On-site; USD 23,000 - 26,000; Full time

Job summary

A-MAX Insurance is hiring for an in-office Lead Insurance Producer in Phoenix. The role focuses on helping customers with insurance products and service needs, greeting clients, and delivering exceptional customer service in person and by phone. A license in Personal Lines or Property & Casualty is required or in process.

Bilingual applicants are a plus. The position emphasizes a sales mindset, organization, and teamwork to support office growth and customer retention.

Qualifications

• High school diploma or GED required.
• 1 year of customer service, sales, or call center experience preferred.
• Active Personal Lines or Property & Casualty license required (or in process).
• Valid driver's license preferred.
• Bilingual English/Spanish is a plus.

Responsibilities

• Assist customers with insurance products and service needs at the retail office.
• Greet customers in a friendly, professional manner and provide service-oriented support.
• Answer questions, explain policy details, and process service requests.
• Follow underwriting guidelines and carrier requirements; document transactions.
• Identify sales opportunities and support growth of the office.

Skills

Sales

Customer service

Communication

Teamwork

Education

High school diploma or GED

Job description

Lead Insurance Producer - Phoenix AZ 85040 (58321)# Lead Insurance Producer - Phoenix AZ 85040 (58321)CENTRAL AVE - Phoenix, AZ 85040## OverviewCategorySales## About A-MAX**Start Your Career at A-MAX Insurance!** At A-MAX Insurance, we are growing fast, and we want YOU to be part of our success! For over 20 years, we have been helping our employees grow and reach their goals, and we are looking for motivated people ready to start their journey with us.**About A-MAX Insurance:**A-MAX Insurance is an industry leader that specializes in providing low cost insurance to thousands of residents and businesses. At A-MAX, we are dedicated to exceeding expectations by continuing to set forth our commitment of providing excellent service, affordable rates, and convenient locations. We believe that buying insurance should be quick, easy, and hassle-free; which is why we have made it our mission to simplify insurance by providing easy-to-understand, customized policies that best fit the needs and budgets of our customers.A-MAX actively fosters the growth of our employees and company to maximize our positive impact on the community. Our motivation is to provide sustainable career opportunities for our employees and reward them for their dedication and commitment. A-MAX has aided in the economic growth of local communities by more than tripling our workforce and adding more jobs in low-to-middle-income neighborhoods.**Why Join Us?****Why A-MAX Insurance?*** **We invest in YOU** – From day one, we provide intensive training to help you succeed in insurance sales. We cover the cost of your licensing and offer ongoing support to help you grow in your career. We are offering more than just a job, this is an opportunity to build your future with a supportive and dynamic team. Apply now and see how far you can go!**Compensation*** $17-$19/hour* Bi-Weekly Payroll**Comprehensive Benefits*** Medical, Dental, and Vision Insurance* Voluntary Benefits* FREE Basic Life Insurance & Long-Term Disability Coverage**Time Off & Work-Life Balance*** Paid Holidays* Paid Sick Time* Paid Time Off**Financial Security & Retirement*** ***401(k) Retirement Savings Plan*** with **up to a 4% Company Match*** Short Waiting Period for Retirement Benefits**Career Growth & Support*** Career Pathing & Advancement Opportunities* Paid Training & Licensing Assistance## About the Position**What We are Looking for:**We want individuals who are hard-working, motivated, and ready to build a rewarding career. At A-MAX, we are committed to your growth, and we are excited to help you reach your full potential.**Join A-MAX Insurance and make us your employer of choice!** If you are ready to grow your career, we are ready to support you every step of the way!**Position Summary:**The ideal candidate for this position will possess a strong sales mentality, desire to succeed, and good organizational/interpersonal skills with a strong customer focus. This is an IN-OFFICE position.**Job Responsibilities:*** This role requires daily on-site presence at the retail office.* Assist new and existing customers with insurance products and service needs, which may include multiple product lines.* Greet all customers in a friendly, professional, and service-oriented manner.* Provide exceptional customer service via phone and in-person interactions.* Answer customer questions and assist with policy-related inquiries, coverage details, and service requests.* Follow and adhere to underwriting guidelines and carrier requirements.* Perform outbound calls to follow up on existing business, renewals, and sales opportunities.* Identify and act on sales opportunities to generate new business and support retention goals.* Accurately document and verify all customer transactions in company systems.* Market company products and services to support growth of the retail location.* Support administrative functions related to daily office operations.* Maintain a clean, organized, and professional office presentation at all times.* Ensure claims and service inquiries are routed to the appropriate carrier or department for resolution.**Position Qualifications:*** High school diploma or GED required* 1 year of customer service, sales, or call center experience preferred* Basic knowledge of the insurance industry is a plus* Active Personal Lines or Property & Casualty insurance license required (or in process of obtaining)* Valid driver's license preferred* Maintain reliable transportation* Strong communication and interpersonal skills* Basic computer proficiency (data entry, systems navigation, email)* Self-motivated with the ability to work independently with minimal supervision* Strong organizational skills and attention to detail* Ability to work effectively in a team environment* Bilingual (English/Spanish) is a plus*At A-MAX Insurance, we believe in people. If you are passionate about educating customers regarding their insurance choices, solving real problems, and growing your new career as an Insurance Sales Agent, A-MAX Insurance is for you. Apply Now!**For information on A-MAX Insurance & Affiliates, including more information on employee benefits and our company culture, visit our website at https://www.amaxinsurance.com/careers**A-MAX Insurance & Affiliates is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.*