Lead Insurance Producer - Phoenix AZ 85040

A-max Insurance Services Inc; Phoenix (AZ); On-site; USD 35,000 - 40,000; Full time

Benefits offered by this job

Medical, Dental, and Vision Insurance

Voluntary Benefits

FREE Basic Life Insurance & Long-Term

Paid Holidays

Paid Sick Time

Paid Time Off

401(k) Retirement Savings Plan with up

Short Waiting Period for Retirement

Career Pathing & Advancement

Paid Training & Licensing Assistance

Job summary

A-MAX Insurance in Phoenix, AZ is seeking an Insurance Sales Agent for an in-office role at our CENTRAL AVE location. You will greet customers, assess needs, and guide policy choices with a friendly, service-oriented approach.

We provide paid training, licensing assistance, and a full benefits package. This role offers growth, stability, and the chance to help customers obtain affordable coverage.

Qualifications

• High school diploma or GED required.
• 1 year of customer service, sales, or call center experience preferred.
• Active Personal Lines or Property & Casualty license required (or in process).
• Bilingual English/Spanish a plus.
• Strong communication and interpersonal skills.
• Valid driver's license preferred; reliable transportation.
• Basic computer proficiency (data entry, email, systems navigation).
• Self-motivated with the ability to work independently with minimal supervision.

Responsibilities

• Assist new and existing customers with insurance products and service needs.
• Greet customers in a friendly, professional manner.
• Provide service via phone and in-person interactions.
• Document customer transactions accurately in company systems.
• Market products to support growth of the retail location.
• Handle outbound calls for renewals and sales opportunities.
• Ensure underwriting guidelines and carrier requirements are followed.
• Maintain a clean, organized office environment.

Skills

Customer service

Sales

Communication

Interpersonal skills

Teamwork

Self-motivated

Attention to detail

Bilingual English/Spanish

Education

High school diploma or GED

Tools

Data entry

Email

Systems navigation

Job description

Job Details

Job Location: CENTRAL AVE - Phoenix, AZ 85040

Job Category: Sales

Start Your Career at A-MAX Insurance!

About A-MAX Insurance:

A-MAX Insurance is an industry leader that specializes in providing low cost insurance to thousands of residents and businesses. At A-MAX, we are dedicated to exceeding expectations by continuing to set forth our commitment of providing excellent service, affordable rates, and convenient locations. We believe that buying insurance should be quick, easy, and hassle-free; which is why we have made it our mission to simplify insurance by providing easy-to-understand, customized policies that best fit the needs and budgets of our customers.

A-MAX actively fosters the growth of our employees and company to maximize our positive impact on the community. Our motivation is to provide sustainable career opportunities for our employees and reward them for their dedication and commitment. A-MAX has aided in the economic growth of local communities by more than tripling our workforce and adding more jobs in low-to-middle-income neighborhoods.

Why Join Us?

Why A-MAX Insurance?

We invest in YOU – From day one, we provide intensive training to help you succeed in insurance sales. We cover the cost of your licensing and offer ongoing support to help you grow in your career. We are offering more than just a job, this is an opportunity to build your future with a supportive and dynamic team.

Compensation

• $17-$19/hour
• Bi-Weekly Payroll

Comprehensive Benefits

• Medical, Dental, and Vision Insurance
• Voluntary Benefits
• FREE Basic Life Insurance & Long-Term Disability Coverage

Time Off & Work-Life Balance

• Paid Holidays
• Paid Sick Time
• Paid Time Off

Financial Security & Retirement

• 401(k) Retirement Savings Plan with up to a 4% Company Match
• Short Waiting Period for Retirement Benefits

Career Growth & Support

• Career Pathing & Advancement Opportunities
• Paid Training & Licensing Assistance

About the Position

What We are Looking for:

We want individuals who are hard-working, motivated, and ready to build a rewarding career. At A-MAX, we are committed to your growth, and we are excited to help you reach your full potential.

Join A-MAX Insurance and make us your employer of choice! If you are ready to grow your career, we are ready to support you every step of the way!

Position Summary:

The ideal candidate for this position will possess a strong sales mentality, desire to succeed, and good organizational/interpersonal skills with a strong customer focus. This is an IN-OFFICE position.

Job Responsibilities:

• This role requires daily on-site presence at the retail office.
• Assist new and existing customers with insurance products and service needs, which may include multiple product lines.
• Greet all customers in a friendly, professional, and service-oriented manner.
• Provide exceptional customer service via phone and in-person interactions.
• Answer customer questions and assist with policy-related inquiries, coverage details, and service requests.
• Follow and adhere to underwriting guidelines and carrier requirements.
• Perform outbound calls to follow up on existing business, renewals, and sales opportunities.
• Identify and act on sales opportunities to generate new business and support retention goals.
• Accurately document and verify all customer transactions in company systems.
• Market company products and services to support growth of the retail location.
• Support administrative functions related to daily office operations.
• Maintain a clean, organized, and professional office presentation at all times.
• Ensure claims and service inquiries are routed to the appropriate carrier or department for resolution.

Position Qualifications:

• High school diploma or GED required
• 1 year of customer service, sales, or call center experience preferred
• Basic knowledge of the insurance industry is a plus
• Active Personal Lines or Property & Casualty insurance license required (or in process of obtaining)
• Valid driver's license preferred
• Maintain reliable transportation
• Strong communication and interpersonal skills
• Basic computer proficiency (data entry, systems navigation, email)
• Self-motivated with the ability to work independently with minimal supervision
• Strong organizational skills and attention to detail
• Ability to work effectively in a team environment
• Bilingual (English/Spanish) is a plus

We're for You.

At A-MAX Insurance, we believe in people. If you are passionate about educating customers regarding their insurance choices, solving real problems, and growing your new career as an Insurance Sales Agent, A-MAX Insurance is for you.

For information on A-MAX Insurance & Affiliates, including more information on employee benefits and our company culture, visit our website at https://www.amaxinsurance.com/careers

A-MAX Insurance & Affiliates is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.