Lead Installer Service Specialist — Parts & Delivery

O'Reilly Auto Parts; Louisville (KY); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Competitive Wages & Paid Time Off

Stock Purchase Plan & 401k with Employer Contributions

Medical, Dental, & Vision Insurance

Tuition Educational Assistance Programs

Opportunities for Career Growth

Job summary

A leading automotive parts supplier in Louisville, Kentucky, is seeking an experienced Installer Service Specialist. This role involves overseeing delivery operations, developing sales relationships with professional customers, and ensuring timely and accurate order deliveries. Applicants should have a strong background in mechanics, excellent communication skills, and preferably ASE Certification. Bilingual candidates are encouraged to apply. A robust total compensation package, including competitive wages and benefits, is offered.

Qualifications

• Proven communication skills are essential for interaction with customers and team members.
• Experience in mechanics is crucial for the role.

Responsibilities

• Oversee the daily activity of the delivery specialist.
• Develop sales relationships with installers/professional customers.
• Ensure timely delivery and accuracy of customer orders.
• Audit customer returns for warranty abuse.

Skills

Strong background in mechanics

Above average communication skills

Hands-on knowledge of automotive repairs

ASE Certification

Fluency in multiple languages (Spanish highly desired)

Job description

A leading automotive parts supplier in Louisville, Kentucky, is seeking an experienced Installer Service Specialist. This role involves overseeing delivery operations, developing sales relationships with professional customers, and ensuring timely and accurate order deliveries. Applicants should have a strong background in mechanics, excellent communication skills, and preferably ASE Certification. Bilingual candidates are encouraged to apply. A robust total compensation package, including competitive wages and benefits, is offered.