The Lead Installer is responsible for leading the on‑site installation, commissioning, troubleshooting, and final delivery of electronic communication systems, including Audio, Video, Theatrical Lighting, LED walls, and DSP systems. This role owns the day‑to‑day execution of projects in the field—directing installation crews, coordinating with other trades, managing schedule and quality on site, and ensuring systems are installed to AVE’s highest standards with minimal downtime and maximum performance. The Lead Installer is accountable for both technical excellence and leadership of the installation team while representing AVE professionally with clients and contractors.
Core Responsibilities
Primary Role
The Lead Installer is responsible for leading the on‑site installation, commissioning, troubleshooting, and final delivery of electronic communication systems, including Audio, Video, Theatrical Lighting, LED walls, and DSP systems. This role owns the day‑to‑day execution of projects in the field—directing installation crews, coordinating with other trades, managing schedule and quality on site, and ensuring systems are installed to AVE’s highest standards with minimal downtime and maximum performance. The Lead Installer is accountable for both technical excellence and leadership of the installation team while representing AVE professionally with clients and contractors.
On‑Site Leadership & Project Management
- Lead and supervise installation crews on site, assigning tasks, monitoring progress, and ensuring work quality and safety.
- Manage daily project execution: schedule, manpower, materials, and coordination with other trades and the client’s representatives.
- Serve as the primary on‑site point of contact for the client, Project Manager, and Design Engineer.
- Resolve job‑site conflicts between AVE personnel, clients, and other contractors in a professional and constructive manner.
- Ensure installations meet deadlines, drawings, and specifications; elevate issues promptly when they cannot be resolved in the field.
- Oversee final system hookup, testing, documentation of readings, and customer sign‑off.
- Train clients on system operation and ensure user manuals and as‑built documentation are complete and delivered.
- Maintain accurate time sheets, installation tickets, inventory usage, and job‑site records.
- Enforce full compliance with AVE and customer safety programs and maintain a professional, organized job site.
Technical Responsibilities
- Install, terminate, test, and commission audio, video, lighting, and networked systems.
- Read and interpret wiring diagrams, schematics, blueprints, and project drawings.
- Operate and interpret readings from multimeters, impedance meters, spectrum analyzers, oscilloscopes, and related test equipment.
- Troubleshoot and repair electronic components and systems in the field.
- Perform preventive maintenance and firmware updates as required.
- Respond to service‑related issues promptly (including scheduled on‑call rotation).
- Update customer files and work with the Design Engineer and Project Manager to maintain accurate as‑built drawings.
Audio
- Knowledge of high‑end analog and digital mixing consoles (Allen & Heath, Digico, Yamaha, etc.) and ability to train users.
- Familiarity with effects processors (compressors, delays, limiters, reverb, feedback eliminators, gates).
- Understanding of microphone types and proper placement.
- Proficient DSP programming and related controllers (Q‑Sys, Symetrix, BSS, Rane, etc.); relevant certifications preferred.
- RF analysis and wireless system deployment/frequency management.
- Loudspeaker system tuning using measurement software (EQ, delay, levels).
Video
- Setup and troubleshooting of switchers, scalers, scan converters, distribution amplifiers, video‑over‑IP/RF, camera systems, and controllers.
- Digital signage setup and configuration.
- Knowledge of optics, lenses, and camera systems in various applications.
Lighting
- Lighting console navigation and DMX knowledge (universes, cabling, termination, addressing, distribution).
- Theatrical light focusing and understanding of fixture/lamp types.
- ETC certification preferred.
Networking / IT
- Solid understanding of IP networking, network switches, remote access, and VPN connectivity for system control and support.
Leadership & Professional Development
- Train and mentor junior installers and technicians on technical skills, safety, and professional standards.
- Demonstrate strong client‑facing communication and the ability to train users with limited AV experience.
- Seek out leadership development and stay current with new technologies offered by AVE.
- Maintain all required licenses and certifications.
Accountability
Reports primarily to the Project Manager. Secondary accountability to the broader management team, installation crew members, and clients.
Qualifications
- Two-year electronics degree or equivalent combination of education and experience.
- Minimum 5 years of related field experience in AVL installation, with demonstrated experience leading crews and managing projects on site.
- Minnesota Power Limited Technician License (or ability to obtain promptly).
- Proven ability to lead teams, manage job‑site logistics, and deliver projects successfully under real‑world conditions.
- Strong working knowledge of professional audio, video, lighting, and networked systems.
- Valid driver’s license and ability to travel up to 50% (out‑of‑town projects).
Travel
Up to 50% out‑of‑town travel required.
Other
This job description does not list every duty of the position. You may be asked to perform other tasks as assigned by management. You will be evaluated in part on performance of the responsibilities listed here. Management reserves the right to revise this description at any time. This is not a contract of employment; employment is at‑will as outlined in company policy.