Lead Installation Technician

One Hour Heating & Air Conditioning; Mount Airy (MD); On-site; USD 50,000 - 75,000; Full time

Job summary

An established industry player is seeking a Lead Installation Technician to join their dynamic team. In this role, you will be responsible for the complete installation of residential HVAC systems, ensuring customer satisfaction through effective communication and problem resolution. With a focus on excellence, you'll work with a dedicated team, leveraging your skills to provide top-notch service. This position offers a supportive environment with opportunities for growth and development, making it perfect for those looking to advance in the HVAC field. If you have a passion for customer service and technical expertise, this is the opportunity for you!

Benefits

401(k)

Paid time off

Training & development

$100 for interviewing

Health insurance (PPO)

Paid training

Take-home truck

Uniforms

Great Bonus opportunities

Support team that cares

Qualifications

• Minimum of 5 years experience in HVAC installation and service.
• Ability to accurately diagnose HVAC system problems.

Responsibilities

• Install residential HVAC systems and oversee assistant technicians.
• Provide exceptional customer service and maintain a clean work area.

Skills

HVAC System Diagnosis

Customer Service

Time Management

Problem Solving

Tools

iPad

Company Vehicle

Job description

Benefits:

• 401(k)
• Paid time off
• Training & development

BRASS TASKS

• $100 just for interviewing (for Qualified Technicians)
• Support team that actually cares
• Paid training
• IPad, Take-home truck and uniforms
• Health insurance (PPO)
• Great Bonus opportunities
• NO SLOW SESSION LAYOFFS

WE ARE LOOKING FOR:
THE BEST professionals, with a minimum of 5 years experience, who want to work with the best in the HVAC industry. Professionals who understand that goals are good, but real gains are better, and who can harness this motivation into excellent customer service on the east coast.

We are looking for dedicated individuals who take their responsibilities seriously and strive for excellence. You’ve had a job and a grind; come find a refining battleground where you defeat the worst versions of yourself to become better.

DAY IN THE LIFE
You can expect an average day to include:

• Waking early because success waits for no sleeper
• Brushing your teeth and tucking in your shirt like a professional. Opening up your company provided iPad and iPhone to see your first money-making opportunity
• Arriving on time at the customer home in your freshly washed installation truck and providing exceptional service that results in an incredible review.
• Receiving real-time coaching/support for whatever you need because you are coachable
• Having parts/material delivered to you so you can focus on the job
• Collecting payment from the customer because if the company doesn’t get paid, neither do you
• Heading to the warehouse with the team to prepare for the next day’s install.

WHAT WE DO:
All residential HVAC, all day long. We handle gas furnaces, heat pumps, oil-boilers, geo-thermal, IAQ, installation, maintenance, service, and more. Whatever we do, we do it right.
Customer service to us means caring enough for each person to present options for their home and family, giving them the power of choice for what makes sense.

JOB DUTIES

• Learn and implement One Hour service system, procedures, and ethical practices
• Accurately diagnose problems of clients' HVAC systems
• Effectively recommend service and repair options to convert opportunities into sold work
• Perform service, maintenance, and repairs while maintaining a less than 1% callback ratio
• Optimize profitability through effective time management and inventory control
• Maintain a neat work area and inspect it for cleanliness after each job
• Maintain company vehicle, ensuring it is always clean inside and out

WHAT TO DO NEXT:
Words can only express so much. Apply now and wait for a phone call. If we feel it’s a match, you will have a live interview and receive $100 for it. After that, you may get a ride-along. If our current technicians want you on the team, you could become the next best thing to ever happen to our business.
Job Type: Full-time
Pay: $50,000.00 - $75,000.00 per year
JOB SUMMARY

The Lead Installation Technician is responsible for the complete and satisfactory installation of residential HVAC equipment and accessories. Oversees the work of Assistant Installation Technicians to ensure work is performed correctly, communicates with customers to answer questions, resolve problems, and ensure complete customer satisfaction.