Lead Inside Sales Specialist

Core-; McPherson (KS); On-site; USD 52,000 - 90,000; Full time

Job summary

Core & Main, based in St. Louis, seeks an Inside Sales support specialist to back Outside Sales, manage accounts, and drive the sales process from open to close.

You will generate leads, mentor branch staff, and provide industry knowledge to ensure pricing accuracy and on-time deliveries. This role emphasizes customer service and sales excellence with limited travel.

Qualifications

• 5-7 years of inside sales experience.
• Experience with customers and leading others.
• Experience with inventory sales.
• Bachelor's degree preferred.

Responsibilities

• Maintains the sales process from open to close for select Inside Sales accounts; keeps staff informed about activity.
• Prospects for new sales opportunities; directs generation of leads via outbound calling and emailing.
• Mentors Inside Sales associates and provides training.
• Resolves complex customer service, pricing, product availability, warranty, and delivery issues.
• Creates purchase orders and follows up on orders to ensure full shipment.
• Prepares quotes and sales orders for customers and outside sales staff; uses pricing matrix for quotes.
• Performs estimating, proposal and project management duties as necessary.

Skills

Outbound calling

Customer service

Sales excellence

Mentoring

Industry knowledge

Education

Bachelor's degree preferred

Technical certification or associate degree

Tools

CRM software

Microsoft Office

Job description

Based in St. Louis, Core & Main is a leader in advancing reliable infrastructure with local service, nationwide. As a specialty distributor with a focus on water, wastewater, storm drainage and fire protection products and related services, Core & Main provides solutions to municipalities, private water companies and professional contractors across municipal, non-residential and residential end markets, nationwide. With over 370 locations across the U.S., the company provides its customers local expertise backed by a national supply chain. Core & Main’s 5,700 associates are committed to helping their communities thrive with safe and reliable infrastructure. Visit coreandmain.com to learn more. Job SummaryResponsible for the direct support of Outside Sales associates and their success. Support the full sales process from open to close for select accounts. Serve as a leader in the Inside Sales function providing industry expertise and advanced product knowledge. Mentor branch associates and exemplify strong customer service and sales excellence.Major Tasks, Responsibilities and Key AccountabilitiesMaintains the sales process from open to close for select Outside Sales accounts; keeps all outsides sales staff informed about business activity that has transpired within accounts.Prospects for new sales opportunities; directs the generation of leads via outbound calling and emailing.Serves as a mentor; trains and assists in the development of Inside Sales associates.Assists branch associates in resolving complex problems associated with customer service, product availability, price, product warranty, and product delivery.Creates purchase orders using line disposition. Follows up on all sales orders, back orders, and special orders to ensure full shipment. Reviews the Back Order Report daily and expedites any pending back orders.Researches and prepares sales orders and quotes for customers and outside sales staff according to the specifications and information provided. Provides customers and outside sales staff with reliable information regarding product specifications, product suitability, pricing, and availability.Provides product pricing by consulting the pricing matrix, as well as other complex tables, to determine the appropriate price. Develops code directives for certain products while maintaining target margin goals.Performs estimating, take-off, proposal, and project management duties as necessary.Nature and ScopeMay modify processes to resolve situations.Under limited supervision, relies on experience and exercises independent judgment to determine best approach to achieve desired outcomes. Course of action is often determined by interpreting procedures and policies. Work typically involves periodic review of output by supervisor or direct \"customers\" of the process.Is sought out and/or assigned to provide general guidance/direction, training, and technical assistance to junior level support personnel. Contributes to employees professional development but does not have hiring/firing authority.Work EnvironmentMost of the time is spent sitting in a comfortable position and there is frequent opportunity to move about.Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable.Typically requires overnight travel less than 10% of the time.Minimum QualificationsMust be a minimum of 18 years of age or olderMust pass pre-employment assessment(s) if applicableEducation and ExperienceTechnical certification or associate degree may be required in some areas. Generally 5-7 years of experience in related area of responsibility.Preferred Qualifications5-7 years of experience selling in an inside sales environment.Demonstrated experience working with customers and leading others.Experience with inventory sales.Bachelor's degree preferred.Core & Main is an Equal Employment Opportunity employer. Employment at Core & Main is based solely on a person’s merit and qualifications directly related to professional competence. Core & Main does not discriminate against any employee or applicant on the basis of race, creed, color, religion, national origin, nationality, ancestry, age, disability, veteran status, pregnancy or related condition (including breastfeeding), affectional or sexual orientation, gender identity or expression, marital status, status with regard to public assistance, citizenship, or any other basis protected by law.None of the questions in this application are intended to elicit information regarding any protected characteristics, nor imply any limitation, illegal preferences or discrimination based upon non-job-related information or protected characteristics.For more information, please visit https://www.eeoc.gov