Lead IAM Systems Analyst & Product Owner

NTT Data Americas, Inc.; Washington; On-site; USD 90,000 - 107,000; Full time

Benefits offered by this job

Medical, dental, vision insurance

401k with company match

Paid time off

Job summary

NTT DATA seeks an experienced Lead IAM Systems Analyst & Product Owner to join our remote USA team. The role centers on IAM ownership, engineering leadership, and cross-team collaboration to drive daily operations, project delivery, and strategic IAM evolution.

Ideal candidates have 7+ years in information services with IAM focus, 4+ years SailPoint experience, and a relevant bachelor's degree. This position offers remote work with comprehensive benefits and strong growth potential.

Qualifications

• 7+ years in information services with IAM focus (4–6 years IAM).
• 4+ years with SailPoint engineering/architecture (IDN/ISC).
• Bachelor's degree in Computer Science, Business Admin, or equivalent experience.

Responsibilities

• Act as daily IAM product owner for governance, provisioning, and rules.
• Lead IAM engineering sprint scope and prioritize Jira items.
• Lead daily IAM stand-ups across incidents, tickets, and IAM tasks.
• Collaborate with managed services/vendors (e.g., CDW) for IAM improvements.
• Ensure IAM changes are validated and production-safe per RFCs and reviews.

Skills

IAM expertise

SailPoint

SDLC

Project governance

Education

Bachelor's degree (CS/related)

Tools

SailPoint IdentityNow

SailPoint Identity Security Cloud

Job description

At NTT DATA, we know that with the right people on board, anything is possible. The quality, integrity, and commitment of our employees have been key factors in our company’s growth and market presence. By hiring the best people and helping them grow both professionally and personally, we ensure a bright future for NTT DATA and for the people who work here.

For more than 25 years, NTT DATA have focused on impacting the core of your business operations with industry-leading outsourcing services and automation. With our industry-specific platforms, we deliver continuous value addition, and innovation that will improve your business outcomes. Outsourcing is not just a method of gaining a one-time cost advantage, but an effective strategy for gaining and maintaining competitive advantages when executed as part of an overall sourcing strategy.

NTT DATA currently seeks a Lead IAM Systems Analyst & Product Owner to join our team remote in the USA.

This highly visible, leadership-focused role serves as the central liaison between business stakeholders and the technical IAM Engineering team. The individual acts as the "Product Owner " for the Identity & Access Management (IAM) domain, leveraging expert-level technical knowledge of IAM platforms and strong systems analysis skills to drive daily operations, project delivery, and strategic product evolution.

Essential Duties & Responsibilities

IAM Product Ownership & Governance

• Act as the daily sounding board for IAM rules, schedule, and provisioning through the SailPoint IIQ (CAPS) or similar platform.

• Serve as the "product owner " for IAM Engineering on Sprint scope, actively curating the IAM Jiras to define what has been delivered and prioritizing what is in scope to fix or enhance.

• Lead daily IAM stand-up meetings to prioritize work across ServiceNow incidents, tickets, and IAM Jira items.

• Lead retrospectives for continuous improvement of IAM processes and team performance.

• Proactively determine and resolve blocking issues on IAM incidents, requests, or enhancements by collaborating with business owners and other technology teams.

Technical Systems Analysis & Design

• Possess a deep understanding of how SailPoint lifecycle, tasks, roles, and rules already function to accurately answer questions regarding future design or the rationale behind current configurations.

• Provide leadership, guidance, and research to manage assigned IAM projects, adhering to System Development Life Cycle (SDLC) methodology guidelines.

• Troubleshoot, analyze, and gather requirements for optimal IAM solutions, providing leadership to resolve complex technical issues.

• Work with managed services or vendor teams (e.g., CDW) to identify improvements, risks, or enhancements based on their subject matter expertise in IAM platforms.

• Provide active feedback and troubleshooting on incidents or requests assigned to IAM Engineering, clarifying technical requirements with the team as needed.

Stakeholder Management & Collaboration

• Coordinate directly between business stakeholders and the IAM Engineering team to define the scope, priority, impact, and design for fixes and requests.

• Represent IAM (IT Security) on cross-team efforts and troubleshooting, specifically coordinating with teams managing systems like Workday P&C, Epic, Lenel, Network Infrastructure, Okta, and Exchange Online.

• Consult with internal staff and management to assign and prioritize needs based on hospital-wide/organizational objectives and initiatives.

• Ensure users and stakeholders are adequately informed of initiatives, status, and operational impacts.

Quality, Compliance & Documentation

• Ensure all IAM changes are validated and safe for production, including strict adherence to RFC approvals, deployment notifications, and build/peer reviews.

• Document requests and findings and facilitate training/education on application issues.

• Integrate business needs with technology and standards related to identity creation, deletions, vaulting, and password management.

• Support the larger IT Security team from an IAM perspective on capabilities and priority tasks.

Qualifications

• Experience Minimum of 7 years' experience in an Information Services environment, with at least 4-6 years focused on Identity and Access Management.

• Technical Expertise Minimum of 4 years' experience with SailPoint engineering and/or architecting, specifically SailPoint Identity Now (IDN) or SailPoint Identity Security Cloud (ISC).

• Education bachelor's degree in a relevant field (Computer Science, Business Administration, etc.) OR equivalent experience that demonstrates technical competency.

Preferences:

• Core Skills Proven experience and knowledge of project management skills, tools, and methodologies. Proven experience leading committees, projects, and activities. IAM Knowledge Advanced understanding of IAM platforms (SailPoint, Okta, CyberArk).

• Experience with access management frameworks (RBAC/ABAC/PBAC).

• Expert knowledge of access management frameworks.

• Deep understanding of Microsoft Active Directory and cloud platforms (AWS, GCP, Entra).

• Proficiency in automation tools (PowerShell, RPA, SQL, Power Automate).

• Experience with Privileged Access Management tools

• Working knowledge of HR and Payroll workflow, data elements, and system integration

NTT DATA provides a reasonable range of compensation for specific roles. The starting hourly range for this remote role is ($65-$78/hourly). This range reflects the minimum and maximum target compensation for the position across all US locations. Actual compensation will depend on a number of factors, including the candidate's actual work location, relevant experience, technical skills, and other qualifications. This position may also be eligible for incentive compensation based on individual and/or company performance.

This position is eligible for company benefits that will depend on the nature of the role offered. Company benefits may include medical, dental, and vision insurance, flexible spending or health savings account, life, and AD&D insurance, short-and long-term disability coverage, paid time off, employee assistance, participation in a 401k program with company match, and additional voluntary or legally required benefits

About NTT DATA:

NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize, and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo. Visit us at us.nttdata.com.

NTT DATA is an equal opportunity employer and considers all applicants without regarding to race, color, religion, citizenship, national origin, ancestry, age, sex, sexual orientation, gender identity, genetic information, physical or mental disability, veteran or marital status, or any other characteristic protected by law. We are committed to creating a diverse and inclusive environment for all employees. If you need assistance or an accommodation due to a disability, please inform your recruiter so that we may connect you with the appropriate team.