Lead HVAC Service Technician

Seatown; Lynnwood (WA); On-site; USD 100,000 - 200,000; Full time

Benefits offered by this job

Company vehicle

Tools

Uniforms

Medical, dental, and vision insurance

401(k) with company match

Paid time off and holidays

Ongoing training and career adv.

On-Site Gym

Job summary

Seatown is seeking an experienced HVAC Lead Service Technician to diagnose, repair, and optimize residential heating and cooling systems. You will educate homeowners on options and guide them to solutions that fit their needs and budget.

Join a growing team with strong incentives, a company vehicle, and comprehensive benefits. This role emphasizes trust, customer service, and career advancement within a supportive company culture in Washington state.

Qualifications

• 3–5+ years of residential HVAC service experience.
• Strong diagnostic and troubleshooting abilities.
• Proven ability to communicate effectively with homeowners.
• Confidence presenting solutions and recommendations.

Responsibilities

• Diagnose, repair, and maintain residential heating and cooling systems.
• Perform thorough inspections and identify opportunities to improve system performance.
• Provide homeowners with clear explanations of findings and recommendations.
• Ensure every service call is completed with professionalism, quality, and attention to detail.
• Educate homeowners on repair options, system upgrades, indoor air quality solutions, and maintenance plans.
• Present solutions that genuinely fit the customer's needs and budget.
• Build lasting customer relationships through honesty, expertise, and outstanding service.
• Generate replacement opportunities and referrals through exceptional customer experiences.

Skills

Diagnostics

Communication

Customer-first

Self-motivated

Driver's license

Education

EPA Certification

Job description

Are you an experienced HVAC Service Technician who takes pride in delivering exceptional customer experiences and enjoys helping homeowners make informed decisions about their comfort systems? If so, we want you on our team!

We're looking for a HVAC Lead Service Technician who combines strong technical expertise with a consultative approach to customer service. This is an opportunity to work for a growing residential HVAC company that invests in its people, rewards performance, and provides a clear path for career advancement. Our top technicians don't just fix equipment—they build trust, solve problems, and help homeowners improve their comfort, safety, energy efficiency, and peace of mind.

• Competitive base pay with commissions for high earning potential
• Company vehicle, tools, and uniforms.
• Medical, dental, and vision insurance.
• 401(k) with company match.
• Paid time off and holidays
• Ongoing training and career advancement opportunities
• On-Site Gym!!!

Key Responsibilities:

• Diagnose, repair, and maintain residential heating and cooling systems.
• Perform thorough inspections and identify opportunities to improve system performance.
• Provide homeowners with clear explanations of findings and recommendations.
• Ensure every service call is completed with professionalism, quality, and attention to detail.
• Educate homeowners on repair options, system upgrades, indoor air quality solutions, and maintenance plans.
• Present solutions that genuinely fit the customer's needs and budget.
• Build lasting customer relationships through honesty, expertise, and outstanding service.
• Generate replacement opportunities and referrals through exceptional customer experiences.

Qualifications:

• 3 - 5+ years of residential HVAC service experience.
• Strong diagnostic and troubleshooting abilities.
• Proven ability to communicate effectively with homeowners.
• Confidence presenting solutions and recommendations.
• A customer-first mindset with a passion for helping people.
• EPA Certification required.
• Valid driver's license with a clean driving record.
• Self-motivated, goal-oriented, and driven to succeed.
• Uncapped performance incentives
• Bonus opportunities for memberships, accessories, and replacement leads
• Ongoing technical and sales training
• Clear advancement paths within a growing company

Works in field environments across residential job sites, climbing ladders and navigating uneven surfaces. Regularly works in attics, crawlspaces, and confined spaces while moving equipment and materials up to 50 pounds. Must be able to safely operate tools, equipment, and company vehicles and communicate effectively with customers and team members. Reasonable accommodations may be made to perform essential functions.

#SEAP

Pay Range

$100,000 - $200,000 USD

About Seatown:

Seatown Electric Plumbing Heating and Air is proud to serve residents throughout Seattle and surrounding areas. We have a great reputation that keeps our customers coming back time and time again. We pride ourselves not only on providing great service for our customers, but our employees as well. We take care of all the employees like family. Everyone has room for growth, and everyone has a voice. Our company culture is something that any of our employees would say is like no other in Washington!

We are an equal opportunity employer committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic outlined by federal, state, or local laws. Additionally, we will consider all qualified applicants for employment, including those with criminal histories, in a manner consistent with applicable state and local laws, including the Fair Chance Act.