Lead Human Services Worker Work Release Program

Community Partners in Action, Inc.; Hartford (CT); On-site; USD 59,672,000 - 80,733,000; Full time

Benefits offered by this job

Health insurance

401(k) program

Paid time off

13 paid holidays

Job summary

Community Partners in Action, Inc. in Hartford, CT is seeking a Lead Human Services Worker for the Work Release Program. This full-time role supports residents through housing, case management, and reentry services within a structured program environment.

The ideal candidate holds a high school diploma or higher with relevant experience; supervision of staff and crisis management skills are valued. Bilingual Spanish/English is preferred, and weekend/holiday hours may apply.

Qualifications

• High School diploma or GED; associate or bachelor’s degree preferred.
• At least one year of staff supervision experience.
• Experience with justice-involved clients and diverse populations.
• Valid CT driver’s license and reliable transportation.
• Be available to work weekends, holidays and additional hours as needed.

Responsibilities

• Oversee daily operations in the Work Release Program.
• Supervise resident activities and ensure safety.
• Conduct incident reports and maintain logs.
• Promote trauma-informed, culturally responsive practices.
• Coordinate with staff and managers for program operations.

Skills

Staff supervision

Crisis management

Interpersonal skills

Trauma-informed care

Bilingual (Spanish/English)

Education

High School diploma / GED

Associate degree

Bachelor’s degree

Job description

Community Partners in Action (CPA) is a nonprofit organization that works with adults and youth throughout Connecticut, supporting the transition from life in the criminal justice system to life in the community.

Our commitment to ensuring participants have the right to work; the right to an adequate standard of living including food, clothing, and housing; the right to physical and mental health services; and the right to education has never wavered since our founding in 1875.

As an employee working in one of the following programs you will have the opportunity to positively impact the lives of the adults and youth in our care and create a safer, and more integrated society:

• Holistic alternatives to incarceration, reentry services, community service, transitional housing, residential supervision of adults and youth and a prison arts program.

Annually serving over 4,000 participants, our work is possible due to partnerships with and support from state and federal grants, individual donors and organizational funders.

Join us in the belief that people deserve a second chance.

Diversity, Equity & Inclusion
We strive to build and maintain an inclusive, equitable workplace where people of all races, ethnicities, ages, sexual orientations, and economic backgrounds feel like they belong. The majority of our staff are diverse and close to half of our Board of Directors are people of color. We are equally compelled to have a constructive impact on criminal justice reform in CT that ends racial inequities and ensures the humanity and dignity of those interacting with the system.

Benefits & Professional Development
Community Partners in Action offers a competitive benefits package, including health insurance, a 401(k) program, in addition to professional development and career opportunities. Employees must work a minimum of 25 hours per week and have been with CPA for at least 60 days to qualify.

CPA is An Equal Opportunity Employer Committed to Aff…

Lead Human Services Worker Work Release Program

Full-Time in Hartford, CT - Work Release Program

Lead Human Services Worker, Work Release Program, Hartford, CT

SALARY: $24.50 per hour ($50,960 annually)

AGENCY DESCRIPTION

One of the oldest organizations of its kind in the country, Community Partners in Action (CPA) was founded nearly 150 years ago to champion criminal justice reform and advocate for preserving the dignity of those in and out of prison. Through our programs that include reentry and housing, youth initiatives, a nationally recognized Prison Arts Program, and holistic alternatives to incarceration, we provide a long-term impact that positively transforms individuals and society at large. Annually serving over 4,000 individuals throughout Connecticut, our work is possible due to partnerships with and support from individuals, government, private funders, organizations, and businesses.

Join a mission-driven team working to advance equity, inclusion, systemic change, and criminal justice reform. We support our employees with comprehensive benefits, generous paid time off, and a workplace centered on well-being. Eligibility for the benefits below varies by work schedule.

• Health coverage: Medical, dental, and vision insurance for employees who work at least 25 hours per week; eligibility begins after 60 days of employment.
• Retirement: Eligibility to participate in the 401(k) plan after 60 days of employment.
• Employer-paid protection: Basic life, accidental death and dismemberment (AD&D), short-term disability, and long-term disability coverage for employees who work at least 25 hours per week.
• Voluntary benefits: Critical illness, identity theft protection, pet insurance, prepaid legal services, personal accident insurance, supplemental short-term disability, and whole life insurance.
• Paid time off: Generous vacation, personal, and sick leave.
• Paid holidays: 13 paid holidays each year.
• Employee support: Access to an Employee Assistance Program.
• Workplace culture: A supportive environment focused on employee health, wellness, and meaningful work.

CPA is guided by our BEDI (Belonging, Equity, Diversity, and Inclusion) culture. WE ARE COMMITTED to building and maintaining an inclusive, equitable workplace and COMPELLED to have a constructive impact on criminal justice reform in CT that ends racial inequities and ensures the humanity and dignity of those interacting with the system. at https://cpa-ct.org/our-bedi-journey/

PROGRAM DESCRIPTION

Our Work Release Program (WRP), currently funded by the CT Department of Correction (CT DOC/Department), provides residents with safe and secure housing, basic needs assistance, employment readiness and placement opportunities as well as the development of life and work skills essential to the promotion of self-reliance, responsibility, and accountability.

POSITION REQUIREMENTS

The ideal candidate will have a High School diploma/GED, associate or bachelor’s degree with three years of experience in human services; residential experience preferred. At least one year of experience supervising staff. Experience with justice involved clients with substance abuse, mental health or other behavior issues is also desirable. Ability to interact with multi-cultural populations; crisis management skills; shares the belief that people can change and individuals in need deserve quality services and an opportunity for recovery. Demonstrates trauma informed approaches and cultural responsiveness, models pro-social behavior. Must have a valid CT driver’s license and reliable transportation. Ability to work weekends, holidays and additional hours as needed. Bilingual ability (Spanish/English) preferred.

ESSENTIAL FUNCTIONS AND BASIC DUTIES

• Commits to agency mission and program goals.
• Promote a culture of respect, empathy, mutual support, belonging and work to eliminate any unconscious bias or discrimination in our beliefs, rules and systems.
• Promote a culture of respect, empathy, mutual support, belonging and work to eliminate any unconscious bias or discrimination in our beliefs, rules and systems.
• Assists with orientation and training of new staff.
• In the absence of the Residential Manager, assumes the operational responsibilities of the program, including staff oversight.
• Relieves shift staff for breaks. Supervise and monitor resident activities in compliance with program policies, including morning wake-up and completion of resident chores. Ensure a safe and secure environment for all utilizing appropriate de-escalation and behavior motivation techniques.
• Serves as an advocate for all participants encouraging program participation and accountability.
• Proactively acts as a mediator when necessary to effectively resolve resident conflicts in a solution focused manner.
• Maintains professional boundaries with residents, staff, volunteers, family members/visitors and providers at all times.
• Serves as positive role model following program guidelines for professional conduct and code of ethics and maintain a professional image at all times when interacting with supervisors, staff, residents and visitors, or answering phones.
• Assists with meeting resident needs as necessary and appropriate.
• Possesses knowledge of and implements all agency/program policies and procedures governing facility operations including:
  • Key Controls
  • Hourly Rounds
  • Perimeter Searches
  • Random Room Searches
  • Monitoring of client locations and visitors
  • Emergency Procedures
  • Inspections
• Completes and/or ensures all Incident Reports are accurate and timely.
• Maintains shift log indicating incidents that occur, immediately reporting all incidents to Program Manager, Residential Manager or to on-call personnel. As required, complete incident reports.
• Ensure all visitors have proper identification prior to entering the facility.
• Searches all bags brought in or out of the facility, conducting pat and pocket searches on residential clients each time they enter the facility, unless escorted by staff.
• Conducts client intake/admission and orientation after hours.
• Conducts random drug testing and breathalyzers.
• Completes all necessary documentation accurately and in a timely manner.
• Must be familiar with universal precautions and related issues including risk of communicable diseases.
• Remains constantly alert during all shifts for any situation that may jeopardize the safety of residents, staff, visitors and/or the community.
• Engages in all staff meetings and trainings offered to enhance professional development (required/non-required).
• Regular, reliable attendance and timeliness are essential functions of this role.
• Performs all other duties as required.

An Equal Opportunity Employer Committed to Aff…