Lead Housekeeper | Team Lead & Quality Service

Compass Group USA

Plymouth (MI)

On-site

USD 34,000 - 38,000

Full time

14 days+

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Benefits offered by this job

Retirement Plan
Health and Wellness Programs
Discount Marketplace
Identity Theft Protection
Pet Insurance
Voluntary Benefits
Critical Illness Insurance
Accident Insurance
Hospital Indemnity Insurance
Legal Services
Commuter Benefits
Employee Assistance Program
FSAs

Job summary

ESFM is hiring a full-time Lead Housekeeper at Bosch, Plymouth, MI. The role oversees housekeeping staff and ensures quality service for guests, with a 5:00 am–1:30 pm schedule. Janitorial experience is required, and compensation is $17.00 per hour.

Located in Plymouth, MI, this position offers opportunities to train staff, manage assignment sheets, and uphold safety and sanitation standards. Benefits and growth within ESFM are highlighted in the posting.

Qualifications

  • Janitorial experience required.
  • Supervise and train housekeeping staff.
  • Good guest service and communication skills.

Responsibilities

  • Supervises, trains and inspects housekeeping staff to meet unit standards.
  • Ensures staff report to work and clock in; documents lateness or absence.
  • Resolves guest complaints to ensure satisfaction.
  • Documents call offs and arranges replacements for shifts.
  • Prepares and distributes assignment sheets; updates as needed.
  • Assigns keys, radios and beepers; maintains security of access tools.
  • Checks equipment and supplies; guides staff to fix issues.
  • Inspects areas to verify cleaning standards are met.
  • Supports staff to maintain high cleanliness and service levels.
  • Conducts staff training as assigned.
  • Contributes to a professional team environment.

Skills

Janitorial experience

Job description

ESFM is hiring a full-time Lead Housekeeper at Bosch, Plymouth, MI. The role oversees housekeeping staff and ensures quality service for guests, with a 5:00 am–1:30 pm schedule. Janitorial experience is required, and compensation is $17.00 per hour.

Located in Plymouth, MI, this position offers opportunities to train staff, manage assignment sheets, and uphold safety and sanitation standards. Benefits and growth within ESFM are highlighted in the posting.

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