Lead Hospital Housekeeping Operations Manager, 3rd Shift

Compass Group USA; Johnson City (TN); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Medical Insurance

Vision

Life Insurance

Disability Insurance

Retirement Plan

Flexible Time Off

Holiday Time Off

Employee Assistance Program

FSAs

Personal Leave

Job summary

Crothall Healthcare, a Compass Group USA company, is seeking a Housekeeping Operations Manager for the 3rd shift in Johnson City, TN. You will direct frontline associates, coordinate service delivery, and serve as liaison between administration and units to ensure top-tier service in a healthcare setting.

The role requires supervisory experience, strong communication, and the ability to manage staffing, training, and external service coordination. Benefits are offered and the position is on-site.

Qualifications

• 4 years of support services, military, housekeeping, and/or facilities maintenance experience.
• At least 1 year of supervisory experience in support service related field with high customer/client contact.
• Ability to communicate effectively in written format and oral presentations.
• Proficient computer skills and knowledge of MS Office products, including Word, Excel, PowerPoint, Outlook, and internet.
• Bachelor’s degree is preferred.

Responsibilities

• Establishes and annually reviews standards and work procedures for all staff.
• Plans work and staffing schedules and areas of work to ensure adequate services are rendered.
• Assists in the hiring process; interview, hiring and training of new associates.
• Orients, develops, and supervises all supervisory/housekeeping staff.
• Conducts regular inspections and makes recommendations to the facility.
• Conducts monthly reporting of goals, accomplishments, and future plans.
• Provides staff education and continuous training.
• Communicates with staff, administration, and other departments.
• Coordinates outside services (i.e. Pest Control, Window Cleaning, Medical and Solid Waste, Document Destruction, and Recycling program)

Skills

Supervisory experience

MS Office

Multitasking

Communication skills

Contract administration

Education

Bachelor’s degree

Job description

Crothall Healthcare, a Compass Group USA company, is seeking a Housekeeping Operations Manager for the 3rd shift in Johnson City, TN. You will direct frontline associates, coordinate service delivery, and serve as liaison between administration and units to ensure top-tier service in a healthcare setting.

The role requires supervisory experience, strong communication, and the ability to manage staffing, training, and external service coordination. Benefits are offered and the position is on-site.