Lead Health Information Management Audit Specialist

Anna Jaques Hospital; Boston, Northern (MA, KY); Hybrid; USD 29,000 - 39,000; Full time

Job summary

Beth Israel Lahey Health (BILH) seeks a Lead Health Information Management Audit Specialist to oversee third‑party audits, ensure accurate billing, and support compliance across BILH and affiliates. Under supervision, you will train staff, monitor productivity, review medical record documentation, and coordinate audit appeals with a focus on regulatory requirements and proper release of information.

The role requires collaboration with physicians, coding, billing, and case management teams to

Qualifications

• Clinical background (RN or LPN) and/or HIM degree/coding certification strongly preferred.
• 3–5 years healthcare experience required.
• Knowledge of medical terminology, anatomy & physiology, and general coding guidelines.
• Experience using EHR, Microsoft Word and Excel.
• Excellent oral and written communication skills; ability to manage multiple projects.

Responsibilities

• Assists the manager of the audit in planning and evaluating procedures that support HIM and BILH audit goals.
• Prepare and report the status and outcome of Audit & Compliance components.
• Serve as central audit resource to support requirements and follow-up.
• Oversee adherence to standards for audits and reviews to ensure appropriate release of information.
• Collaborate with Director of HIM and Audit Manager on regulatory issues.
• Assist in assignment of tasks and resolving technical & operational problems.
• Lead and assist with audits for CMS, CERT, RACs, ADR, Quality, DRG submissions, etc.
• Research cases, transfer docs to electronic media, update intra-department database, communicate findings.
• Coordinate audit appeals and reporting for tracking, financials, and risk.
• Coordinate audits using Cobius Health for tracking and support workflows.
• Review billing/claims data in Epic; advise on non-compliant coding.
• System administrator for audit tracking system.
• Prepare reporting graphics and PowerPoint presentations.
• Train auditors on navigation of Epic, ECMS/Documentum.

Skills

Medical terminology

Anatomy & physiology

Coding guidelines

EHR experience

MS Word & Excel

Education

HIM degree

Coding certification

RN/LPN background

Tools

Epic

Cobius Health

ECMS/Documentum

Job description

When you join the growing BILH team, you're not just taking a job, you're making a difference in people's lives. Under direction from the Manager, Health Information Management, a Lead Health Information Management Audit Specialist collaborates closely with other departments/teams to provide efficient and thorough healthcare claims auditing requirements for Beth Israel Lahey Health (BILH) and its affiliates.

The Lead is responsible for a variety of third-party audits of medical record 1 data for reimbursement, regulatory compliance, quality, and appropriateness. Assists in the medical record documentation review. Key responsibilities include providing colleague training and education, orientation, monitoring productivity, quality of work standards, updating workflow procedures, and assisting the manager in day-to-day activities. The Lead is also responsible for processing and resolving complex audit compliance transactions.

Job Description

• Assists the manager of the audit in planning and evaluating procedures that support the overall goals and objectives of the HIM and BILH audit processes.
• Prepare & report the status & outcome of the various components of the Audit & Compliance section of HIM.
• Serves as a central communication audit resource to support requirements and proper follow-up.
• Assists with overseeing adherence to standards for conducting audits and reviews for the HIM Department and BILH to ensure appropriate release of information in accordance with law and contractual obligations.
• Works closely with the Director of HIM as needed and HIM Audit Manager to support new, regulatory compliance issues.
• Assists in the assignment of tasks and helps resolve technical & operational problems and provides direction and teamwork.
• Leads and assists with all audits for CMS, CERT, RACs, ADR, Quality, Medical Necessity, DRG Insurers submissions, etc.
• Researches cases, transfers documentation to electronic media, updates the intra‑departmental database, communicates issues and findings to the Director of Internal Audit/Compliance, Director of Case Management, and Coding Manager as appropriate.
• Coordinates and follows entire audit appeals and supports reporting for tracking, financial, and risks.
• Coordinates BILH audits by leveraging Cobius Health for audit tracking and supports various workflows.
• Reviews billing/claims data in Epic.
• Researches and analyzes CMS requirements for billing in preventing revenue recoupment advising Director of Internal Audit and compliance re non‑compliant Physician Evaluation and Management coding/documentation.
• System administrator for Audit tracking system.
• Follows up and tracks the entire audit appeal process by monitoring report claims data for financial risks utilizing the audit management system.
• Prepares graphs/PowerPoint slides for reporting at various venues.
• Trains external and internal auditors in the navigation of a variety of systems necessary for the completion of audits, including Epic, BILH systems ECMS/Documentum.
• Possesses strong analytical/problem‑solving software skills.
• Works with Physicians, Billing, and Administrative personnel throughout BILH to formulate appeals to assure that BILH receives appropriate reimbursement or to correct documentation/billing practices to ensure compliance with Federal law and plan requirements.
• Provides documentation to the Referral Office to ensure proper billing and reimbursement of requested procedures/testing.
• Responds appropriately to miscellaneous requests from third‑party payors and the Patient Financial Services department, in order to achieve proper reimbursement, satisfy contractual obligations and assure compliance with regulations.
• Demonstrates competency and critical thinking in evaluating and prioritizing auditor requests.
• Can accurately explain to auditors the requirements and remedies necessary for incomplete requests.
• Escalates as appropriate to manager.
• Keeps knowledge base current regarding new coding, compliance, and other regulatory issues.
• Coordinates other audits/projects as assigned by the Manager or assists in the completion of audits.

Minimum Qualifications

Education: Clinical background (RN or LPN) and/or HIM degree/Coding certification is strongly preferred, but equivalent working experience may be substituted.

Experience: 3-5 years of healthcare experience is required.

Skills, Knowledge & Abilities: Required knowledge of the following: medical terminology, anatomy and physiology, and general coding guidelines for Reimbursement and healthcare processes.

Experience using EHR system, Microsoft Word and Excel.

Excellent oral and written communication skills are required.

Demonstrate the ability to manage multiple projects simultaneously and independently is required

Pay Range: $21.00 - $28.26

The pay range listed for this position is the base hourly wage range the organization reasonably and in good faith expects to pay for this position at this time. Actual compensation is determined based on several factors, that may include seniority, education, training, relevant experience, relevant certifications, geography of work location, job responsibilities, or other applicable factors permissible by law. Compensation may exceed the base hourly rate depending on shift differentials, call pay, premium pay, overtime pay, and other additional pay practices, as applicable to the position and in accordance with the law.

As a health care organization, we have a responsibility to do everything in our power to care for and protect our patients, our colleagues and our communities. Beth Israel Lahey Health requires that all staff be vaccinated against influenza (flu) as a condition of employment.

More than 35,000 people working together. Nurses, doctors, technicians, therapists, researchers, teachers and more, making a difference in patients' lives.

Your skill and compassion can make us even stronger.

Equal Opportunity Employer/Veterans/Disabled