Lead Health Benefits Coordinator - Eligibility & Resources

Indian Health Service; Phoenix (AZ); On-site; USD 60,000 - 84,000; Full time

Job summary

Indian Health Service at Phoenix Indian Medical Center in Phoenix, AZ is seeking a Lead Health Benefits Coordinator to identify patients eligible for alternate resources and provide technical support to Benefit Coordinators and Business Representatives across clinical and business offices.

The role emphasizes applying regulations, managing workload, and guiding staff while ensuring proper documentation and reporting for patient resources and benefit eligibility.

Qualifications

• At least one year of specialized experience equivalent to the next lower grade level in the Federal service.

Responsibilities

• Identify patient eligibility for alternate resources.
• Provide support and technical assistance to Benefit Coordinators and Business Representatives.
• Distribute and balance workload among employees; monitor and train staff as needed.
• Advise patients on nonpayment or approval of claim; compile reports; contact alternate resources.

Job description

Indian Health Service at Phoenix Indian Medical Center in Phoenix, AZ is seeking a Lead Health Benefits Coordinator to identify patients eligible for alternate resources and provide technical support to Benefit Coordinators and Business Representatives across clinical and business offices.

The role emphasizes applying regulations, managing workload, and guiding staff while ensuring proper documentation and reporting for patient resources and benefit eligibility.