Lead Guest Services Associate - Fuel Discount

Pilot Travel Centers LLC.; Tulsa (OK); Sur place; USD 16 000 - 23 000; Temps partiel

Avantages offerts par ce poste

Fuel Discount

Nation-wide Medical Plan/Dental/Vision

401(k)

Flexible Spending Accounts

Adoption Assistance

Tuition Reimbursement

Flexible Schedule

Weekly Pay

Résumé du poste

Pilot Company in Tulsa is hiring as a store cashier to process merchandise and fuel transactions and deliver friendly guest service. You will lead a shift of one-to-two cashiers, manage end-of-shift reports, and follow policies for restricted items while keeping the workspace organized.

This role focuses on accurate cash handling, promoting products, resolving guest issues, and supporting other travel-center functions. Competitive hourly pay and a flexible schedule are offered.

Qualifications

• Experience handling cash transactions and POS systems.
• Ability to deliver high levels of guest service.
• Ability to lead a small shift and coordinate team members.

Responsabilités

• Lead a shift of one-to-two cashiers to process all types of cash, credit, and debit transactions
• Complete end-of-shift reports and close out procedures
• Follow company and local guidelines with regards to the sale of any restricted merchandise items (i.e., alcohol, tobacco)
• Maintain an organized and clean work area
• Use suggested selling methods to promote and sell products
• Ensure quality service is delivered to every guest
• Handle guest complaints and issues following company processes and communicate with management
• Determine break schedules and team member placement during shift
• Assist with other travel center functions such as stocking and cleaning facilities
• Model behaviors that support the company’s purpose and ensure guests and team members are supported
• Ensure all activities comply with rules, policies, and procedures
• Complete other duties as assigned

Connaissances

Cash handling

Customer service

Team leadership

Description du poste

Pilot Company in Tulsa is hiring as a store cashier to process merchandise and fuel transactions and deliver friendly guest service. You will lead a shift of one-to-two cashiers, manage end-of-shift reports, and follow policies for restricted items while keeping the workspace organized.

This role focuses on accurate cash handling, promoting products, resolving guest issues, and supporting other travel-center functions. Competitive hourly pay and a flexible schedule are offered.