Lead Guest Experience as Shift Leader | Growth & Bonuses

Captain D's; Jonesborough (TN); On-site; USD 30,000 - 42,000; Full time

Benefits offered by this job

Competitive Pay

Quarterly Bonuses

Vacation and Sick Pay

Free Meals

Health Benefits

EAP

Referral Bonuses

Paid Training

Professional Development

Leadership Growth

401(k)

Discounts

Job summary

Captain D's is seeking a Shift Leader to head the dining room and kitchen support during shifts, ensuring guests receive an exceptional experience. You will guide the team, manage operations, and uphold brand standards in a fast-paced environment.

The role emphasizes leadership growth, hands-on training, and a commitment to guest satisfaction while contributing to a dynamic, team-driven culture.

Qualifications

• Must be at least 18 years old.
• Completion of a background check.

Responsibilities

• Lead and motivate the shift team to deliver fast, friendly service.
• Monitor guest satisfaction and uphold quality standards during shifts.
• Assist with training and coaching new staff.

Skills

Guest service leadership

Team development

Customer-focused

Job description

Captain D's is seeking a Shift Leader to head the dining room and kitchen support during shifts, ensuring guests receive an exceptional experience. You will guide the team, manage operations, and uphold brand standards in a fast-paced environment.

The role emphasizes leadership growth, hands-on training, and a commitment to guest satisfaction while contributing to a dynamic, team-driven culture.