Lead, Ground Operations

Cacheflow; Elkridge (MD); On-site; USD 28,000 - 39,000; Full time

Benefits offered by this job

401k

Unlimited PTO

Medical, dental, vision

Job summary

Veho is hiring a Ground Operations Lead in Maryland (Elkridge) to oversee daily logistics activities and ensure safe, efficient operations. You will guide a shift, collaborate with driver partners, and drive successful launches and sorts while maintaining safety standards.

The role requires reliable leadership, comfort with a fast-paced environment, and flexibility to work nights and weekends. Compensation starts at $24 per hour with equity and full benefits for full-time positions.

Qualifications

• 1+ year in logistics/operations management preferred.
• Owns a modern smartphone and can navigate apps daily.
• Forklift certification and/or box truck experience preferred.
• Proficient with logistics tech platforms used to manage operations.
• Strong problem-solving skills in a fast-paced environment.
• Commitment to delivering great experiences to drivers and teams.
• Willingness to complete a comprehensive background check.
• Willingness to work nights, holidays, and weekends as needed.

Responsibilities

• Lead a shift to ensure smooth ground operations and safety.
• Coordinate with cross-functional teams to implement operational changes.
• Navigate platforms to re-route and manage logistics issues.
• Operate forklift and potentially a box truck with care and accuracy.
• Provide high levels of customer service to driver partners and internal teams.
• Maintain safety standards and efficient launches and sorts.
• Demonstrate clear communication to effectively lead a shift.
• Stand for extended periods and lift up to 50 lbs as required.

Skills

Logistics experience

Smartphone proficient

Forklift operation

Logistics tech platforms

Problem solving

Customer-focused

Background check ready

Flexible hours

Tools

Forklift

Job description

About Veho

Veho’s mission is to power the future of commerce by making shopping, shipping and returns seamless for everyone.

We are building a modern, end-to-end logistics infrastructure designed entirely for the ever-evolving needs of ecommerce brands and everyday consumers.

Powered by next-generation technology and a vertically integrated supply chain, Veho gives brands and their customers unprecedented control over their deliveries and removes the pain from the ecommerce post-purchase experience. We make delivery the ‘extension of the brand’ and leverage it to create deeper loyalty and trust between brands and their customers, driving customer retention and lifetime value. Our rapidly growing client list includes leading consumer brands like HelloFresh, Zara, Macy’s, Sephora, and more.

To truly build an iconic company, we strongly believe that our people and values must be aligned with our mission. As such, we take pride in our championship team, merit-based culture. We seek team players who want to compete, win, make an impact and build a legacy, and we reward performance and impact players with generous equity and incredible career growth opportunities.

Compensation:

$24 per hour

The pay range is subject to the discretion of the Company. Additionally, Veho offers a competitive equity package, comprehensive medical, dental, and vision coverage as well as other benefits such as 401k and generous PTO for full-time roles.

Anticipated Schedule: Sunday-Thursday 1030pm-7am

About The Role:

As a Ground Operations Lead at Veho, you will play a pivotal role in ensuring the smooth operation of our logistics activities. You will be at the forefront of daily interactions with cross-functional teams, orchestrating efforts to maintain safety standards while achieving operational excellence. Your leadership will be crucial in guiding a shared shift to guarantee successful launches and sorts, in collaboration with both the Veho team and our valued driver partners.

Key Responsibilities

• Thrive in a fast-paced environment that demands quick thinking and physical agility, embracing the challenge of physically tasking work with enthusiasm and resilience.
• Quickly navigate technology platforms to manage operational changes, re-routes, and other logistical challenges with ease and efficiency.
• Assess operational needs swiftly and work cross-functionally to orchestrate seamless operations, prioritizing safety, and driving success.
• Operate a forklift and potentially a box truck with skill and precision, ensuring the safe and efficient movement of goods and materials as needed.
• Execute with a focus on customer service, providing high levels of support and assistance to our crowd-sourced driver partners and internal teams.
• Works well in a fast-paced environment that is, at times, physically tasking
• Demonstrate strong communication skills to effectively lead a shift.
• Stand for extended periods, move boxes up and down, bend, and frequently lift objects weighing up to 50 lbs, ensuring physical readiness for the demands of the role.

Qualifications

• At least 1 year of previous experience in logistics, operations management, or a related field is preferred.
• Owns a modern smartphone and can navigate apps on a smartphone daily.
• Forklift certification and/or experience operating box trucks is preferred.
• Proficiency in technology platforms and tools relevant to logistics operations.
• Strong problem-solving skills and the ability to thrive in a fast-paced, physically demanding environment.
• Commitment to delivering exceptional experiences to team members and driver partners.
• Willingness to complete a comprehensive background check
• Willingness to work flexible hours, including nights, holidays, and weekends, as required by operational needs.

Veho is a growth company that looks for team members to grow with it. No matter the location, or the role, every Veho teammate shares one galvanizing mission: driving commerce forward with a customer-centric delivery experience that's built for the modern era. We live by our leadership principles. We're looking for team members who are: obsessed over the customer, first-principles thinkers, builders at heart, intrinsically driven to win, and owners biased toward action.

Join us in building the future of ecommerce logistics and in doing the work of our lifetime!

All California applicants, please reference our California Applicant Privacy Notice located here.

The pay range is subject to the discretion of the Company. Additionally, Veho offers a competitive equity package, comprehensive medical, dental, and vision coverage, and other benefits such as a 401 (k) and unlimited PTO for exempt-level roles.