Lead General Adjuster

UFG Insurance; Dallas, Northern (TX, KY); Hybrid; USD 103,000 - 136,000; Full time

Job summary

UFG Insurance is seeking a Lead General Adjuster - Field in the Dallas, TX area. The role handles large property losses regionally and supports catastrophe responses, with oversight of UFG’s Catastrophe Plan and training functions. Strong leadership, analytical and customer service skills are essential.

Experience in property claims (10+ years), continuing education, and required licensing are needed. Travel up to 50% may be required, with independence and remote home office capability.

Qualifications

• 10 years of property claims experience.
• Willingness to pursue continuing education in the role.
• Meet state licensing laws and requirements.

Responsibilities

• Handle large property losses within the region or as needed in line with Claims Best Practices & Claims Gold Standard reserving.
• CAT coordinator for designated catastrophe following UFG’s Catastrophe Plan.
• Oversight of UFG’s Catastrophe Plan with annual reviews.
• Daily CAT duties include monitoring Catography reports.
• Serve as a property training resource including new hire and regional property training; SME.

Skills

Leadership

Time management

Analytical skills

Investigative skills

Written & verbal communication

Teamwork

Customer service

Education

AEI designation: AIC/SCLA/PCLA

Tools

Estimating software

Job description

UFG is currently seeking a Lead General Adjuster - Field who will beresponsible forhandling Regional, and as needed, company-wide largepropertylosses.The adjusteris responsiblefordeterminingtheexposure,evaluatingthe loss andbringabout a timely resolution.In addition to providing exceptional customer service, this adjuster is responsible for controlling expenses and eliminating leakage associated with large property losses.This adjuster will serve as the CAT Coordinator for designated catastrophes.

The ideal candidate will be located in Dallas, TX area

• Handle large property losses within the region or elsewhere as needed in adherence with Claims Best Practices & Claims Gold Standard reserving.
• CAT coordinator for designated catastrophe in compliance with UFG’s Catastrophe Plan.
• Responsible for the oversight of UFG’s Catastrophe Plan and an annual review and update as needed.
• Daily CAT duties include monitoring Catography reports for CAT activity.
• Serve as a property training resource including assisting in new hire training, regional property training and as a general subject matter expert

Job Specifications:

Education:

• AIC, SCLA or PCLA of the AEI series (If the adjuster does not have a designation, one will be completed within 3 years.)
• The willingness and ability to be involved in continuing education relevant to the position/duties.
• Meet the appropriate state licensing laws and requirements.

Experience:

• 10 years of property claims experience

Knowledge, skills & abilities:

• Self-motivated individual with a good command of time management and ability to function with little supervision.
• Strong technical, analytical and investigative skills.
• Appropriate computer skills and estimating software skills.
• Solid written, verbal communication, and presentation skills.
• Strong soft and customer service skills.
• Ability to work and function in a team environment.
• Demonstrate leadership capabilities.

Working Conditions:

• This position will frequently require irregular hours to complete assigned claim, inclusive of evenings and weekends. It will require overnight travel, including assignment to catastrophes.
• Ability to work independently and from a remote home office.
• Travel estimated up to 50% of the time and on short notice.
• Physical requirements of the job include working outside, lifting 40 lbs.

Pay Transparency Statement:

UFG Insurance is committed to fair and equitable compensation practices. The base salary range for this position is $103,221 - $136,105 annually, which represents the typical range for new hires in this role. Individual pay within this range will be determined based on a variety of factors, including relevant experience, education, certifications, skills, internal equity, geography and market data.

In addition to base salary, UFG Insurance offers a comprehensive total rewards package that includes:

• Annual incentive compensation
• Accident, critical Illness & short-term disability insurance
• Retirement plans with employer contributions
• Generous time-off program
• Programs designed to support the employee well-being and financial security.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.