Lead Fulfillment Technician

guardianpharmacy; Randolph Township (NJ); On-site; USD 33,000 - 36,000; Full time

Benefits offered by this job

Total Rewards package

Job summary

Freedom Pharmacy in Randolph, NJ, part of the Guardian family, is seeking a Fulfillment Technician II to join our LTC pharmacy team. You will train, lead, and support daily operations to ensure accurate, timely medication fulfillment for our clients.

Starting pay ranges from $24.00 to $26.00 per hour with Monday–Friday 8am-4pm or 9am-5pm shifts and every other weekend, including occasional 11am-7pm coverage. We value integrity, teamwork, and precision in a diverse, inclusive workplace.

Qualifications

• 1+ years of LTC pharmacy experience including 1 year as Fulfillment Technician II or III.
• Pharmacy software experience required. Ability to extract reports.
• Proficient in computer applications related to department operations and job function.
• Ability to work independently and deliver to deadlines
• Great attention to detail and accuracy
• Ability to excel in a fast-paced, team-oriented environment working on multiple tasks simultaneously, while adhering to strict deadlines.

Responsibilities

• Schedule Fulfillment Technician staff to ensure adequate coverage for workflow while minimizing overtime time as appropriate.
• Work with Fulfillment Supervisor/Manager to evaluate workflow processes and help implement changes as necessary to meet deadlines.
• Ensure all medications are complete and accurate prior to scheduled departures with sufficient time for the medications to be prepared for courier delivery.
• Prioritize and assign workflow to each Fulfillment Technician. Monitor both productivity and accuracy.
• Participate in training the Fulfillment staff to ensure Fulfillment technicians are fully trained on assigned workflow area and processes within established time period.
• Serve as subject matter expert and departmental resource in the majority of fulfillment workflows.

Skills

LTC experience

Fulfillment Tech II/III

Pharmacy software

Computer applications

Independent work

Attention to detail

Teamwork

Education

High School Diploma or GED

Pharmacy Technician license/certification/registration

PTCB preferred

Tools

Pharmacy software systems

Job description

Randolph, New Jersey, United States of America Extraordinary Care. Extraordinary Careers.

With one of the nation's largest, most innovative long-term care pharmacy services providers, there is no limit to the growth of your career.

Freedom Pharmacy, a member of the Guardian family of pharmacies, has an exciting opportunity for you to join our rapidly growing team in Randolph, NJ.

Why Freedom Pharmacy? We're reimagining medication management and transforming care.

Who We Are and What We're About:

Our core focus is delivering customised medication management solutions to support healthcare organizations serving seniors and individuals with complex care needs. With our comprehensive suite of tech-enabled pharmacy services and a dedicated team of professionals committed to enriching the lives of those we serve, we are redefining how pharmacy care is delivered.

We offer an opportunity to learn and grow your career in a fast-paced, diverse, and inclusive environment. If you are looking for a challenging, team-oriented environment in which you can put your expertise to work, then this is the place for you.

Starting Pay Range: $24.00-$26.00

Scheduling Requirements: Monday-Friday 8am-4pm or 9am-5pm with weekend availability required every other weekend Saturday & Sunday. Required to cover 11am-7pm shift at times

Trains, leads and serves as a resource to other fulfillment technicians. Supports pharmacy management by assisting in daily operational workflow and scheduling to ensure adequate staffing and resources are available to meet business needs.

Attributes:

• Work Ethic/Integrity - must possess intrinsic drive to excel coupled with values in line with company philosophy
• Strategy and Planning - ability to think ahead, plan and manage time efficiently
• Problem Solving - ability to analyze causes and solve problems at both a strategic and functional level
• Team Oriented - ability to work effectively and collaboratively with all team members

Essential Job Functions (include the following):

• Consistently perform all activities and duties of Fulfillment Pharmacy Technician II at above standard performance levels.
• Schedule Fulfillment Technician staff to ensure adequate coverage for workflow while minimizing overtime time as appropriate.
• Work with Fulfillment Supervisor/Manager to evaluate workflow processes and help implement changes as necessary to meet deadlines
• Ensure all medications are complete and accurate prior to scheduled departures with sufficient time for the medications to be prepared for courier delivery
• Prioritize and assign workflow to each Fulfillment Technician. Monitor both productivity and accuracy.
• Participate in training the Fulfillment staff to ensure Fulfillment technicians are fully trained on assigned workflow area and processes within established time period.
• Serve as subject matter expert and departmental resource in the majority of fulfillment workflows.
• In coordination with Director of Operations, provide input on performance evaluations.
• Communicate inventory needs to ensure adequate supply of medication available to complete all orders.
• Assist in maintaining inventory at appropriate levels, including removing expired or unused meds, marking used bottles, assisting in physical inventory, and keeping inventory neat and arranged in-order.
• Consistently exceed pharmacy's established accuracy and productivity levels.
• Lead by example in all areas of role and supporting the non-negotiable attributes; attitude, dependability, commitment, productivity, efficiency, and upholding policies, and procedures
• Work collaboratively with other supervisors/functional areas to keep work flowing smoothly and efficiently.
• Maintain clean and orderly workstation. Put medications away and replenish all stock supplies needed.
• Comply with local, state, and federal laws, regulations, and policies pertaining to the dispensing of prescription medications.
• Other essential functions and duties may be assigned as needed.

Education and Certifications:

• High School Diploma or GED (per state requirements)
• Pharmacy Technician license/certification/registration (per state requirements); National Certification preferred (PTCB)

Skills and Qualifications:

• 1+ years of LTC pharmacy experience including 1 year as Fulfillment Technician II or III.
• Pharmacy software experience required. Ability to extract reports.
• Proficient in computer applications related to department operations and job function.
• Ability to work independently and deliver to deadlines
• Ability to solve problems with minimal direction
• Great attention to detail and accuracy
• Ability to excel in a fast-paced, team-oriented environment working on multiple tasks simultaneously, while adhering to strict deadlines.
• Quality minded; motivated to seek out errors, inquire about inaccuracies and resolve as appropriate.

Work Environment:

• Ability to work flexible hours

What We Offer:

Guardian provides employees with a comprehensive Total Rewards package, supporting ou