Lead Food Services Team Member

Pilot-Company-3; Orange Township (MI); On-site; USD 18,000 - 26,000; Full time

Benefits offered by this job

Fuel Discount

Medical Plan

401(k)

Tuition Reimbursement

Flexible Schedule

Weekly Pay

Adoption Assistance

Job summary

Pilot Company in Michigan is seeking a restaurant shift supervisor to support management during non-peak hours. The role includes supervising hourly staff, ensuring brand standards, and executing shift plans.

You will monitor cash handling, food prep, and guest service to meet hospitality goals and safety requirements. Ideal candidates have prior supervisory experience, strong teamwork, and a commitment to excellent guest experiences.

Qualifications

• Experience supervising restaurant operations.
• Ability to manage shift plans and tasks.
• Strong hospitality and customer service standards.

Responsibilities

• Maintain brand and restaurant standards.
• Execute shift plan and follow up on tasks.
• Provide direction to team and manage hourly staff.
• Monitor food prep, cash handling, and SOS goals.
• Ensure safety, cleanliness, and dress code compliance.

Skills

Supervisory experience

Team leadership

Hospitality standards

Cash handling

Job description

Company Description

Pilot Company is an industry-leading network of travel centers with more than 30,000 team members and over 750 retail and fueling locations in 44 states and six Canadian provinces. Our energy and logistics division serves as a top supplier of fuel, employing one of the largest tanker fleets and providing critical services to oil operations in our nation's busiest basins. Pilot Company supports a growing portfolio of brands with expertise in supply chain and retail operations, logistics and transportation, technology and digital innovation, construction, maintenance, human resources, finance, sales and marketing.

Founded in 1958 by Jim A. Haslam II and currently led by CEO Adam Wright, our founding values, people-first culture and commitment to giving back remains true to us today. Whether we are serving guests, a fellow team member, or a trucking company, we are dedicated to fueling people and keeping North America moving.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or any other characteristic protected under applicable federal, state, or local law.

Military encouraged to apply.

Job Description

The purpose of this job is to provide operational support to the restaurant management team. Position will supervise restaurant activities during non-peak service hours and other hours as needed. Responsibilities include:

• Maintains Brand and PTC restaurant operational standards
• Executes shift plan
• Follows up assigned tasks
• Assists management team
• Works hourly positions
• Monitors food prep and register procedures and cash handling policies and processes
• Accountable for hospitality and Speed of Service (SOS) goals at all times according to Brand and PTC Hospitality standards
• Provides direction to team members during shift
• Ensures restaurant cleaning processes and methods are followed
• Monitors labor usage and break policy according to Blue Cube
• Adheres to restaurant plans/objectives as set by Restaurant General Manager
• Assists with training and cross training of team members as directed
• Adheres to all Brand and PTC processes and policies
• Monitors register procedures and cash handling policies and processes
• Maintains safe working conditions by following all safety and security policies and processes
• Ensures all team members are adhering to Brand and PTC’s dress code standards
• Follows all Brand maintenance processes and methods
• Advises Restaurant General Manager as to performance/discipline problems
• Ensures acceptable execution of suggestive selling, product, food safety and cleanliness standards
• Ensures compliance of Brand and PTC marketing and ensures products are available and fresh
• Works hourly positions
• Other duties as assigned by management

Pay Rates Starting between: $13.73 - $19.18 / hour

Additional Information

• Fuel Discount
• Nation-wide Medical Plan/Dental/Vision
• 401(k)
• Flexible Spending Accounts
• Adoption Assistance
• Tuition Reimbursement
• Flexible Schedule
• Weekly Pay

Job Location