Lead Food Runner

Union Square Hospitality Group; Boston (MA); Hybrid; USD 7,700 - 11,000; Full time

Benefits offered by this job

Competitive hourly pay

Tips included

Health insurance

Paid time off

401(k) plan

Dining discounts

Parking subsidy

Job summary

Ci Siamo Boston, part of Union Square Hospitality Group, seeks a Lead Food Runner to bridge the kitchen and service teams, helping with expediting and pacing so meals reach guests promptly and with hospitality.

The role requires 1+ years in a Food Runner or similar position, the ability to stand for long periods and lift up to 30 lbs, and English fluency. U.S.H.G. offers competitive hourly pay, tips, benefits, and growth opportunities.

Qualifications

• 1+ years’ experience in a Food Runner position or similar role
• Ability to walk or stand for long periods
• Ability to balance & carry multiple plates, glass racks and/or glasses, and lift up to 30 lbs
• English fluency (additional languages preferred)

Responsibilities

• Consistently support a culture of Enlightened Hospitality
• Demonstrate a passion for food and hospitality with understanding of menu items and plating
• Follow proper steps of service, delivering food accurately, efficiently and hospitably
• Communicate effectively with kitchen and service teams at all times
• Ensure kitchen pass is stocked, organized, and supplies are accessible during service
• Support the team with setup, breakdown, and any additional needs for smooth service

Skills

Communication

Multitasking

Stamina

Teamwork

Job description

Description

Ci Siamo is a restaurant from Danny Meyer’s Union Square Hospitality Group and James Beard semifinalist Chef Hillary Sterling. Located at Manhattan West, this NYT Top 100 restaurant celebrates the beauty of simplicity centering around live-fire cooking. The Italian-inflected menu takes inspiration from Chef Sterling’s extensive travels and is rooted in the understated excellence of seasonal ingredients and purposeful preparations. Ci Siamo, which loosely translates to “we’ve made it” or “we’ve arrived,” bridges the traditional with the contemporary to introduce a new space that is at once transportive yet warmly familiar.

Ci Siamo’s upcoming Boston location will embody the same dynamic energy and commitment to culinary excellence as its New York original. Located at Commonwealth Pier, an exciting new waterfront project within the Seaport neighborhood, Ci Siamo Boston looks forward to assembling a talented opening team in our new home.

Who you are:

The Lead Food Runner is a liaison between the kitchen and service teams and works hand in hand with the Expeditor to help with expediting and keeping track of pacing, ensuring that food gets delivered from the kitchen to our guests in a timely, hospitable manner. The Food Runner must possess strong communication skills, have the ability to mentally and physically multi-task, and must be able to remain calm under pressure.

What you’ll do:

• Consistently support a culture of Enlightened Hospitality
• Demonstrate a passion for food and hospitality with a sound understanding of menu items including preparations, ingredients, and plating
• Follows proper steps of service, delivering food to our guests in an accurate, efficient, and hospitable manner.
• Communicate effectively with all members of the kitchen and service teams at all times
• Ensure that the kitchen pass is stocked, organized, and all supplies are accessible throughout service
• Supports the team with setup, breakdown, and any additional needs to ensure a smooth and successfully run service period

What we need from you:

• 1+ years’ experience in a Food Runner position, or similar role in a similar environment
• Ability to walk or stand for long periods of time
• Ability to balance & carry multiple plates, glass racks and or/glasses, and lift objects up to 30 lbs.
• English fluency and additional languages preferred, but not required

What you’ll get from us:

At Union Square Hospitality Group, extending Enlightened Hospitality is at the heart of everything we do. We believe our people are our greatest ingredient. Joining our team means becoming part of a culture rooted in care, creativity, and growth. As a Lead Food Runner, you’ll enjoy:

• Competitive pay: Hourly rate of $6.75/hour plus tips
• Quick access to earnings: Eligibility for the USHG Digital Wallet, where you'll have next-day access to earnings and flexible saving options
• Comprehensive health coverage: Medical, dental, and vision insurance, plus flexible spending options for healthcare and dependent care
• Time to recharge: Generous paid time off and paid parental leave to support life outside of work
• Invest in your future: A matched 401(k) plan to help you grow long-term savings
• Peace of mind: Life insurance, employee assistance programs, and exclusive access to primary care, mental health, and other wellness services
• Support in times of need: Access to the USHG HUGS Employee Relief Fund, offering direct assistance to team members facing unexpected hardship
• Dining Discount: A 51% dining discount across the entire USHG family of restaurants to share unforgettable meals with friends and loved ones
• Convenience & flexibility: Parking subsidy and pre-tax commuter benefits for transit
• Growth and community: Opportunities for learning, mentorship, and collaboration with some of the most passionate people in hospitality

Putting Enlightened Hospitality into Practice

Integral to our culture are our six behaviors. Our behaviors guide how we work together.

• We play to win with humble swagger.Hospitality is a team sport where everyone deserves an opportunity to thrive and belong
• Turn over the rocks and always be connecting dotsto build uplifting experiences and relationships
• Center the salt shakerwith an unwavering commitment to excellence and the values that matter most
• Write a great next chapter.The road to success is paved with mistakes well-handled
• Bring a charitable assumptionand err on the side of generosity
• Leave our campsite better than we found it;always responsible for the impact of our wake

*The above represents the expected hourly range for this position. Ultimately, in determining your pay, we'll consider your experience and other job-related factors.

The responsibilities outlined above are not exhaustive. This role may be required to take on other duties or projects as necessary to support organizational goals, in alignment with their skills, experience, and the evolving needs of the business.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.