Lead Floor Technician

UG2; Buffalo (NY); On-site; USD 42,000 - 60,000; Full time

Job summary

UG2 is seeking a Lead Floor Technician to oversee maintenance, cleaning, and sanitization of all floor surfaces across the facility. You will guide the floor care team, operate specialized cleaning equipment, and ensure floors meet UG2 quality and safety standards.

You will train and mentor staff, manage supplies, track logs, and enforce safety protocols, while addressing damages or safety concerns promptly and professionally.

Qualifications

• High school diploma or equivalent.
• Custodial or related experience with leadership preferred.
• Experience stripping and finishing terrazzo and VCT floors preferred.
• Experience training custodial or floor care staff a plus.

Responsibilities

• Lead and perform all floor care tasks across facilities.
• Oversee waste removal and proper disposal of materials.
• Maintain floor care logs, checklists, and documentation to UG2 standards.
• Monitor inventory levels and coordinate ordering and stock rotation.
• Train, mentor, and support floor care staff in techniques and safety.
• Operate ride-on floor scrubbers, walk-behind extractors, buffers.
• Perform steam cleaning of upholstery and related tasks.
• Ensure safe use of chemicals and power equipment.
• Identify and report damages or safety concerns.
• Enforce safety standards and PPE usage.

Skills

Leadership

Training

Safety protocols

PPE usage

Education

High school diploma

Tools

Ride-on floor scrubbers

Walk-behind extractors

Swing buffers

Job description

The Lead Floor Technician is responsible for overseeing and performing the maintenance, cleaning, and sanitization of all floor surfaces across the facility. This position ensures all flooring meets UG2’s quality and safety standards while providing guidance, training, and support to the floor care team. The Lead Floor Technician will operate and maintain specialized cleaning equipment, manage supplies, and help drive excellence in floor care operations.

Main Job Tasks And Responsibilities

• Lead and perform all floor care tasks, including sweeping, mopping, scrubbing, stripping, waxing, and finishing across all facilities.
• Oversee waste removal processes and ensure materials are transported to proper disposal areas.
• Maintain and review accurate floor care logs, checklists, and documentation, ensuring compliance with UG2 standards.
• Monitor inventory levels of equipment and supplies, coordinate ordering needs, and ensure proper stock rotation.
• Train, mentor, and support new and existing staff in proper floor care techniques, safety protocols, and equipment usage.
• Operate and oversee the use of ride-on floor scrubbers, walk-behind extractors, swing buffers, and other floor care equipment.
• Perform and guide staff in steam cleaning upholstery and other related tasks.
• Ensure proper procedures are followed for chemical cleaners and power equipment to protect floors, fixtures, and staff safety.
• Identify, report, and escalation of any damages, maintenance needs, or safety concerns.
• Enforce workplace safety standards and ensure team compliance with established protocols.
• Ensure proper use of PPE in accordance with job tasks and safety requirements.

Education And Experience

• High school diploma or equivalent required.
• Demonstrated custodial or related experience required; leadership or supervisory experience preferred.
• Previous experience stripping and finishing a variety of floor types—including Terrazzo and VCT—strongly preferred.
• Experience training or leading custodial or floor care staff is a plus.

About UG2

At UG2, a leader in facility services, we are committed to innovation, excellence, and client satisfaction. We strive to build strong customer relationships and deliver the highest service standards in the industry. Founded in 2012, UG2 is privately held and headquartered in Boston, Massachusetts, with regional offices in Chicago, Washington, D.C., New York City, West Palm Beach, Los Angeles, Sunnyvale, and Dallas.